The sales staff were knowledgeable and friendly. It was very easy to setup and use, and has worked very well.

Conforms to all the data security standards, Reliable, and easy to use.

I have no complaints. The product works well.

I couldn't be happier with the product. While there's some room for improvement, the overall experience has been tremendous, and their support staff is right on top of things with an answer for me the one time I called in with a question.

I love that the interface is extremely easy to use, as well as it's reliability. Having the ability to go back months or years to grab a file from a long departed employee is incredibly helpful

I'd like it if there was some emails or alerts if there was an issue backing up. Backupify does try again on the next cycle, but it would be nice to know if there was an issue.

Backupify is a very bad solution for Salesforce backups; I inherited this solution and unfortunately was not able to cancel the service since there was no easy way to extract all historical backups. Datto the parent company is retiring this service, working with their support team for over a month they were just able to extract our backups from early January 2021; just for 1/5/2021. One day, I was hoping to get all my historical backups from 4+ years of using their service. Glad we decided to go to a much better solution a while ago, would not recommend this service or anything to do with Datto to anyone.

Pretty straight forward setup and maintenance; however, with very limited features and customizations

User Interface is lacking, browsing the historical backups takes a very long time for the UI to respond and to extract/export specific backup takes a very long time to process (sometimes over 24 or 48 hours). If you want to extract and older back up expect to spend at least 30 minutes browsing Backupify User Interface (wait time for page refresh or response) and then anywhere from 2 hours to 48 hours to get a notification about your export is ready to download. This is for just one Salesforce object (data table), if you want to do the whole Salesforce org (all objects/tables) good luck it is not possible.

Backupify solves a number of issues for us after moving to O365 we looked at a number of products. All of them just as complicated or expensive as the last. When we found backupify we were amazed and the price and the product.

Implementation is connecting Backupify to your Microsoft tenant and your off to the races. I love that the backup are always on. It backs up my entire Exchange, OneDrive, and Sharepoint environments it direct talks to the MS Servers and backs up all our data.

I wish the interface was a bit more responsive.

I like its ease of deployment and use during backup and restore. It is very affordable, especially for educational institutions. Support is very responsive even though I wish it is faster. There is much-appreciated updates to the interface.

Ease of use. We have it deployed to Google G Suite. It is a one-time deployment to the account. Cloud-to-Cloud backup; from Google to Backupify. No local on client deployment or intervention required.

The interface is a bit too simple. Navigating between users and groups is not the best. I wish support is more proactive and faster.