FLiiP

RATING:

4.8

(70)

About FLiiP

FLiiP is a cloud-based software that allows fitness facilities to manage appointments, payments, events, feedback and more. With a customized dashboard and reporting features, it helps users better service their customers. FLiiP will help you keep your customers engaged by sending automated communications with personalized messages. Administrators can also configure the platform to automatically send out text reminders to clients, notifying them about booked appointments or pending payments.

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

FLiiP Pricing

FliiP is available via the following plans: Essential - $129/month or $110/month (when billed annually) Growth - $179/month or $152/month (when billed annually) Essential - $269/month or $229/month (when billed annually)

Starting price: 

$129.00 per month

Free trial: 

Not Available

Free version: 

Not Available

FliiP booking an appointment
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FLiiP Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for FLiiP

1 - 5 of 68 Reviews

Samuel

Sports, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

This software has changed my business

Before knowing Fliip, I was using an other software that did much less for my business. Now everything is centralized, accounting, communication, schedule management, customers, everything. I save time and I can take care of my clients even more. Fliip is the heart of my business management.

PROS

Honestly, Fliip greatest strength is listening to us, their customers. I don't feel like a number and I have the impression that they are doing everything to help us as much as possible. The response time is immediate and I always have someone from the Fliip team who is ready to help me. Also, Fliip keeps evolving and seems like every new option is a big help for my business. I feel like the owners of fliip are reading my mind and made the best management software for me. The software is easy to use for me, my employees and my customers. I have never had any bad comments.

CONS

I would love to write something, but whenever I needed an improvement and talked to the Fliip team about it, they worked on the changes. I wouldn't say no to a good referral system for my clients though, but I know he's working on it right now.

Reason for choosing FLiiP

Kind of the same answer as the last one, I felt I could count on Fliip to help me. I felt confident and had more difficulty getting responses from other companies. I have the impression that Fliip wants to help me in my success while the others were more interested in selling me their software than understanding my needs.

Reasons for switching to FLiiP

Because of the support of the fliip team, of the help he gave me to transfer my database. In fact before I just had a calendar for my clients, now I have a complete management software for my business. Supersaas was not bad for before, but now we are on another level of management.

Gabriel

Sports, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

CEO of Tonic GYM / Crossfit

PROS

Easy to use, explain to clients, teach to staff and all the data its giving an operator to manage his gym, understand how clients act and spend, how long they stay...

CONS

Nothing really, their customer service is great, bilingual and all, nothing to say negative

Reason for choosing FLiiP

Customer service, bilingual, great connection with the staff

Reasons for switching to FLiiP

at first, because the French software was easier for my staff to understand, and after, the relationship Fliip create with you, helping you along the way, explaining and even understanding your problem, adapting and evolving is really a great reason to stay with them.

Gaven

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed April 2024

Personal Training Studio

PROS

User interface has nice colors. Always improving functions.

CONS

A bit buggy at times. Annoying to setup new clients sometimes as you need a lot of mandatory information.

Louka

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed April 2024

Fliip review

It has been helpful overall. There are a few things things I'm not haply about.

PROS

Using Analytics and reports for management

CONS

Some reports are not accurate and misleading. For example, a client says INACTIVE for 10 days, but the were registered last week.

Reason for choosing FLiiP

It is local and offers a french version of the app for users

Mary

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Highly recommend

The customer service has been very good. This is what makes Fliip worth the price. The support to see you through the steps to get up and running and also to stay in step with new features they continue to bring on board, making the app so much more powerful.

PROS

Fliip has brought us into the tech age which has increased sales, quality of service, added extra products and services. Expanded our business and simplify its operation.

CONS

It takes some tech savvy ness but mostly stick-to-it-ness to go through the processes. Nothing more than the regular demands a business owner faces.