We have used Influx for the past year at our small gym and have been really impressed with its ease of use, from both an owner/admin perspective and a member perspective. When we signed up to Influx we were offered face to face training with one of their team members which was a real bonus, although we didn't end up needing it because setting up our class timetables, coach schedules, and membership lists using the software was so straightforward. Whenever we do have questions however, we always received a very prompt response which is fantastic. With Influx you're getting great value for money.

The Dashboard function is a great way of getting a quick overview of class trends, upcoming birthdays, and it also lets you know when a member has not been to a class in a certain number of days - this is a good trigger for us to check in/follow up. We also use the Reports function regularly which has been a very useful way of extracting specific information quickly. Having the InfluxApp makes it easy for us to check bookings when we're out of the gym, it also lets our members book in from any device, and notifies them if class spaces have become available if they were fully booked earlier in the day.

Nothing

Fantastic experience with Influx, both the software and the support team. Great easy to use software, help is an email or a (New Zealand) phone call away if needed. Developers listen to clients needs and implement quickly.

Easy setup and implementation of class schedules. Directly intergrates with New Zealand payment gateways. New Zealand based development and support . Great mobile access options for admin and clients.

No cons of note. Great experience overall.

Influx was really intuitive to set up and fit really well with our Studio. We've had no issues at all on the client side, our members find it really easy to sign up and book classes. The only con is that you might not have all of the features of a bigger player like Mindbody. However the strength of Influx is that the support is excellent, responsive and personal. So often we have requested little features to help with our specific requirements - and they've either been in development already and released soon after or they're specifically implemented for us. The pricing is also really reasonable, given the great product and excellent service.

It has made running a Crossfit gym very easy. Support has been excellent and it is great that the company is local and easy to deal with. Had everything we needed and nothing more which was perfect.

I liked the ease of use and the no frills feel about it. Had everything we needed and nothing more. Was easy to keep track of data and easy to make classes. Members found it easy to sign up and book into classes. Personally for SUPERS we didn’t want a leaderboard function and influx was exactly what we needed, a booking system to track attendance and payments.

an App may have been easier for some members with iPhones but we never had any complaints about anything. For a gym that wants to track scores I think it would be a bit harder to quickly go back and see old scores and weights but we didn’t use this function so we didn’t have any problems

The software itself covers everything we need in a simple, intuitive and cost-effective product but where InFlux excels is in their customer service and responsiveness. They are continually developing and improving, and willing to take on board feedback to ensure their product is meeting our needs.

I am looking forward to ongoing improvements to website integration sign-up/payment process, particularly for single/drop-in visits, which are underway.