SimplySwim

RATING:

4.6

(7)
Overview

About SimplySwim

SimplySwim is a school management platform specifically created for swim schools. This school management solution offers a cloud-based platform that helps swim schools manage class scheduling, invoicing, attendance, client communications, waiting lists, and more. The software helps owners and managers of swim schools optimize their day to day operations by automating tasks such as billing and billing statements, managing class schedules, student records, client communication, student progress, and many more.

SimplySwim Pricing

Starting price: 

A$86.00 per month

Free trial: 

Available

Free version: 

Not Available

Class Schedule
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SimplySwim Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for SimplySwim

7 Reviews

Alison

Sports, 1 employee

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Best on the market swim school software

I am forever grateful I found Simply Swim. I was previously doing everything on spreadsheets and as my business grew to 40 or more students (now over 140 student) managing catch-up lessons manually was impossible. I was spending more administration time trying to give people something for free. Total insanity. Now I have Simply Swim. Easy to use, scalable, designed by [SENSITIVE CONTENT] who has grass roots skills in running swim schools so you know its an exceptional product built for us at the coalface of the LTS industry. Thank you K[SENSITIVE CONTENT],your amazing to have created this software.

PROS

The student timetable scheduling ease of use, SMS communications tailored at class level in attendance records in case of urgent communications regarding unscheduled closures, flexible communications in the campaigns feature to target specific clients, the parent portal for advising of student absences reduces my administration time significantly but most of all the software support is exceptional when you need advice on how to resolve a scenario.

CONS

I'm on the basic price plan and would love the parent portal to allow features such as student progress but I know this is available on another plan. What would be even more useful would be the ability for the parent to have an area on the portal to flag all of their available days/times for future terms. This would save a lot of administration when working out the timetable for the term ahead - Similar to a waitlist but recording term number, flag days ie: Mon,Tue,Wed,Thu,Fri,Sat,Sun, mornings and or afternoons. Currently I put that information in the "parent occupation" field on the family record.

Reason for choosing SimplySwim

Links management software was outrageously expensive for a small swim school to afford. Extremely complicated to understand. Simply Swim configuration setup was handled by [SENSITIVE CONTENT], we just provided our customer database in a format that was suitable to be imported. The first few term rollovers/billing cycles [SENSITIVE CONTENT] helped me through but it was easy after that.

Reasons for switching to SimplySwim

I found Simply Swim through a chat on a swim instructors facebook page. I was getting to the point of despair trying to manage the admin of my growing business and didn't earn enough money to hire someone to help me.

Hannah

Sports, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed September 2021

Constantly Improving

Administration time dramatically decreased

PROS

SimplySwim is one of the best on the marketing but what I’ve liked the most is their continuous support and goals to improve the software for their customers

CONS

Ability to complete all basic tasks (bookings for instance) on phones/tablets not currently available

Reason for choosing SimplySwim

Family business who seems to genuinely care about their customers

Reasons for switching to SimplySwim

Financial and capabilities

Natalie

Recreational Facilities and Services, 11-50 employees

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2021

Simply Swim

Exhausting, but hoping it will be worth the time investment

PROS

It seems to have all the features Necessary to run a swim school.

CONS

It is taking a very very long time to set everything up ready to use.

Reasons for switching to SimplySwim

Hard to get support for our own program

Kattya

Sports, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Simply Swim makes admin a breeze

Simply Swim has cut down on admin time for us and it has been easy to train new staff to use the system. Based on referals from other swim schools its the only system we looked at purchasing. I highly recommend Simply Swim

PROS

I love the user friendly features for my swim teachers and admin staff. We can access all the information we need on a daily, weekly or term basis. The features are updated regularly and the support from the team at Simply Swim and the facebook page is always fast and helpful. As an owner I can print financial and student reports and intergrate my operations with my accounting software as well.

CONS

That not all features are available in all packages. Not all the information in reports is easy to find

Deborah

Education Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Exceptional support and continual development

SimplySwim is an easy to use database and the support team are always quick to resolve any issues we have. They continue to develop new/enhanced features to ensure a great user experience. This has allowed our business to focus on the areas we need to without spending large amounts of time on administration.

PROS

It is user friendly and easy to navigate, there is also good 'help' documents to use for any issues.

CONS

The reporting can be confusing and it is difficult to find some information.

Stacy

Recreational Facilities and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

User Friendly

PROS

Simply Swim does a great job over what can be a variety of complex scenarios, and it achieves the end result needed every time.

CONS

Steep learning curve but the support is amazing!

Reason for choosing SimplySwim

The other one looked almost dos based though it wasn't.

Jean

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

We love Simply Swim

We are really enjoying the benefits of this software

PROS

Very Easy to use and navigate. Any time we have had a problem with trying to navigate the system the customer service and support has been absolutly outstanding!!!!!

CONS

Honestly the only thing i can think of Is a little costly. We get the most expensive package as we wanted the certificates.

Reasons for switching to SimplySwim

We needed something that was more in line with what our business does.

7 Reviews