Ugenie
About Ugenie
Ugenie Pricing
Plans from Ugenie start at £35pm and a two-month discount is offered on all plans when payment is made annually. The UHub plan costs £35pm and offers all the core platform features via a branded Web Portal for upto 500 members. For £65pm the UHub+ plan adds mobile app accessibility (iOS & Android), whilst the UApp plan which starts from £3,000 upfront plus £250pm thereafter allows an organisation to have their own white-labeled mobile app versions to download from the app stores.
Starting price:
£35.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Ugenie
1 - 7 of 7 Reviews
Bhavna Pandya-Barratt
Verified reviewer
E-Learning, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Brilliant community building app
Great customer service, fantastic, passionate team of developers who are constantly developing new features to benefit the customers. Would highly recommend.
PROSWe use Ugenie as our members portal and find it really easy to use, upload all the files and videos too and the members directory is really helpful to have too. It's easily integrated into your business.
CONSNone at present, I feel that the team at Ugenie are always developing and bringing in new features which in turn means that there's very little to not like about the software.
Reason for choosing Ugenie
We wanted to support a business that was passionate and taking off the ground, we believed in the team and the app they were growing and wanted to be part of it's growth. There is something exciting about working with a team that is on the same journey as you, and with Ugenie we knew that we would be in good hands, plus the customer service has been brilliant.
Marion
Professional Training & Coaching, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Flexible and intuitive platform hosting programme materials and enhancing engagement.
We are really enjoying the benefits our own community brings. Ugenie has simplified and reduced the work in running training programmes and making the content available for our course participants - they only need to go to one place. We no longer have to send mailings to them or remind them of key dates - it is all there in Ugenie for them. Their learning and development experience has also been greatly enhanced by the collaboration and connection they build between themselves enabled by Ugenie.
PROSUgenie provides us with an intuitive platform that enables us to provide our course participants with an experience tailored for them and away from the noise of other social media sites. We are able to curate great material and know that our Tribe can find what they need and not lose themselves or be distracted in the process of doing so. We also love that they can easily connect and communicate with one another and provide mutual support. We also love the high level of technical support and development and the number of new features being released on a regular basis.
CONSWhat did I least like....very difficult to answer. Whenever I have encountered any issues then they have been fixed straight away. If I encounter any features that appear missing then I discover they are on the development list with a planned release date in the near future.
Reason for choosing Ugenie
It was simple and easy to configure for our needs and the team at Ugenie offer loads of support. Also, Ugenie as a company seem to care about all their customers and we felt that we could be heard and seen unlike some of the software giants out there.
Wai Foong
Information Technology and Services, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
SLP 2020/21 Cohort Management
Really nice way to streamline community building and have everything you need in one place!
PROSEasy to use and understand. Calendar feature was very helpful as well as being able to upload class materials and have everything in one place (especially for a course like this where you are trying to manage multiple people, classes, materials and logistics usually across multiple platforms like Google Docs, Calendar and Whatsapp!).
CONSTo be honest, I think this was the perfect tool to organise the cohort, it was just a matter of adoption and getting people used to logging into the app to access the materials. I think when you give people an alternative option (eg. Whatsapp) or something they are familiar with (which we did unfortunately!), then they will take the more familiar route...
Reasons for switching to Ugenie
See above
Lisa
Events Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Really great app to manage your membership
They are incredible to work with. So efficient and responsive and are aiming to provide you with what you need and are always evolving the business.
PROSHow easy it is to use and very fast. If you upload anything it is so fast.
CONSI couldn't take payments or input into my website
Andy
Environmental Services, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Innovative Private Network Software
Ugenie let's us share meaningful, relevant and curated content with all our employees. It means that staff can check in to the App whenever they have free time. It is radically reducing the emails that we have to send out so our staff can concentrate on business/client-related emails (and not face extra emails with work-related training content etc).
PROSUgenie is super easy to set-up, deploy and then operate as a private social media network.
CONSThere is nothing to not like about Ugenie.
Ayşenur
Banking, 5,001-10,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Ugenie is useful for any kind of membership management
With Ugenie we can organize the different kind of memberships to our services within a huge number of customer base.
CONSUgenie should have more flexible, pay asyou go based subscription plans in their pricing.
Graham
Media Production, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Headache saved
Brilliant app, such a lifesaver. I was worried about the process being the founder of a business and not technical. I didn't need to worry. The whole process was so easy and the aftercare is second to none.
CONSI don't dislike anything. It's honestly brilliant.
Reason for choosing Ugenie
Better service, great team.