They have a great and supportive team which is always willing to help.

The ease of use from an admin and user perspective. Offline functionality is essential for us and GoCanvas delivers.

GoCanvas lacks some of the features that other products have. Features they have that other products do not (the dispatch calendar for example) are not built out well enough to be useful for our business. The essential features are there, but I eagerly await the addition of extra functionality as we constantly run into issues of, 'Wouldn't it be great of GoCanvas did this?!' Again, what GoCanvas lacks in features they make up for in droves on the user interface and ease of use. This has made company-wide implementation a relatively easy proccess.

I found GoCanvas to be a great software in general. It is easy to use and allows you to build forms, collect data, and transfer data to most any platform. It is easy to search and filter your information as well. I would have continued to use it if I were able to customize it to fit a grooming salon. I still would recommend it to others.

I liked how easy it is to create forms and implement them into our website. I like how the information is stored and sent to us, it is very easy to understand and sort.

The lack of customization to fit the pet industry.

Horrible, I was with them from there first beta test and it was good in the beginning but now is different with different management. I needed to lower the amount of users we have and they will not let us and are holding us hostage for a year because they want every last dollar from us. We were not leaving them but we had to lower our number of users and they told us to pound sand and then want us to sign another contract. What a scam.

Well I thought they were loyal to their customers but instead they just want to soak you for every dollar without regards to you as a customer.

Don't ever try and lower the number of seats or you are SOL because everytime you add a seat they up your contract and they will not let you lower anything you are stuck until the contract ends. Not even Microsoft soaks you like that.

My experience using GoCanvas has been good overall.

For the most part it is efficient to use.

Some questions are repetitive. Some pictures are as well.

Our ability to capture, retain, analyze and share information quickly and clearly is better than it ever was with paper forms. From the start the help in setting up the programs and initial training made a very scary and intimidating process a breeze. I never have to go looking for paperwork only to find it incomplete and illegible. I have rarely been as satisfied with a software as I have been with this.

Extremely easy to build and use apps even for "non-tech" people. Powerful system allows you to build complex routing with ease PDF designer allows you to capture information you need for client while retaining all information you might need in the app for export and evaluation. They are always looking for ways to simplify and improve the program. They communicate changes well and consistently I don't have to read chicken scratch from techs anymore

Tech support to solve problems is not very deep or responsive.

This platform is helping us streamline our business by speeding up the data and information flow between the field and our office.

Our favorite things about GoCanvas are that it's easy to set up on the backend (meaning you don't need formal IT training), it's easy for our employees to fill in the forms on their phones, and their customer support is GREAT! They are always very quick to respond to questions or comments.

I honestly don't have anything bad to say about the platform. We've had nothing but great experiences all around.

Creating a live interaction with customers as well as maintaining WHS obligations.

You do have to put a lot of effort into the set up process to maximise the return from GoCanvas but the implementation team are exceptional during this phase.

Implementing GoCanvas mobile forms has made an enormous improvement in getting pertinent information from job sites to our Project Managers in house. Paper forms completed in the field were not submitted timely and when submitted were often illegible. Now, we receive them daily in perfect form. Project Managers are now able to really manage what is happening in the field which has reduced downtime, unnecessary overtime, and makes month end pay request processing much easier, which translates to more timely payments to contractors and our firm!

GoCanvas apps are amazingly easy to create. With just a little instruction or even by watching a few tutorials, most any level user will be able to create apps tailored to your specific needs.

For our particular business, we need the ability to scan and attach documents, not just photos. We have to use a workaround for this and wish the software could handle PDFs in addition to photos. But that's very specific to our needs; overall, there isn't much to dislike!

Quick forms that can be deployed to users with the ability to analyze the input in Excel

The ease in which a form can be created and deployed to users. I also like the ability to export the data in order to perform analysis.

Unable to attach additional files to the form. There are reports that are not static that I would like to be able to have saved and added to the form prior to submission

Building the Customer PDF took 6 months. It was very complicated, and that plus the geographical distance between US/UK meant that this took longer than expected. The result is very good however, and was worth the wait.

The apps were very easy to set up, in most cases we went live with the apps the same day. The builder is very intuitive and flexible.

The apps was very easy - no complaints. The custom PDFs are difficult if you need to do handovers etc.

I have used GoCanvas for about 8 years. I use it for in house inspections in the Exploration and Production of Natural gas. This meets the requirements of State tracking and OSHA tracking.

GoCanvas is a software that the user has most of the control over. You can create and customize your documents to fit your needs.

The first time use of any feature can be tricky. The pro to this con is there is always technical support. I used to like technical support better when you could pickup the phone and call rather that submitting the ticket and waiting for responses.

Overall we would say that this has helped us in keeping track with Covid symptoms and temperatures. Did away with spreadsheets and made it very easy for end-users to report daily.

What we have found that we like the most is the ability to access this on mobile and workstations. Also, it is user friendly and very simple to use and customize to our requirements for COVID.

The software could use more granular controls on adding and removing people or changing roles and reporting to new supervisor/manager. Possibly deleting former employees as well since this data is no longer needed. Maybe also have backups of individual employees when they leave on vacation so that we can get immediate attention. Maybe also add in different alerts/notification schedules for those that work different shifts. Currently we have an alert setup for employees to submit form by 9am. The issue is that not everyone is awake and works different shifts.

Ease of use in the office and on site with mobile forms. All I talked to in the field say it is fairly easy to use and really like it, for now they do not have to shuffle so much paperwork, it automatically shows up to fill out certain forms weekly (which is a good reminder). Fill it out, done and filed.

It is very easy to use. It takes a bit to learn how to set up documents, but once learned it gets better. I also like how we can go into a form and change a few things and it automatically updates. So when others access GoCanvas it syncs and all is up to date, right then.

Can't think of anything at this time.

It makes my team more efficient and helps in the field.

It is very easy to use in the field when I am meeting with a homeowner. They can sign my contracts right in their living room and it goes straight until a PDF. I like the layout of the program and customization. It has made my field team much more efficient and look more professional in the field.

If we have to change any documents, it is a bit difficult for our admin to do so. We have used it for a few years and there aren't many things that I would say are cons for Go Canvas.

Streamlining paper records about herbicide applications to a digital format. We are able to clients another notification for maintenance for their records for compliance. And we are working on an app that will eventually replace our paper field reports to deal with work and inventory.

Its customizability is very good, and we've used multiple apps within the program for different reason, for internal documentation and for clients. Nice way to move away from paper records where possible.

Adjusting some of the options/menus within an app once it was activated wasn't always straight forward, even with the help. Most were easy once I asked tech support, but wasn't always clear when in the program.

For clients in higher education looking for a premier online learning product built for social learning, Canvas is the product for you! Having worked in other learning management systems which encourage users to 'document dump' and treat their online courses like correspondence courses, I was quite pleased to design courses and teach in such a high quality learning management system. Additionally, appearance, text size, and other learning environment concerns are appropriate to the higher education context, particularly as accessibility is concerned. This is an excellent product!

As a fully featured product, there is a bit of a learning curve in using the product well. That said, i'm not sure how to avoid this in a robust learning management system.

we have streamlined every piece of paper or form through go-canvas, and it has saved us tons of money in paper and filing-time. Makes everything easy to find and easy to complete. No more scanning and resending!

The functionality and ease of use make this platform great for any business who is looking to get up to par with a paperless system

i honestly cant think of any flaws with the software system. it is very will built and easily accessible and usable for all levels of management.

Great experience overall.

Inexpensive to start and easy to understand. I was able to use it more effectively after understanding how the app creation works. Overall, good product.

The cost to roll it out to more users is a bit off putting and having to use another backend product to get the data out easily is more expense, which again - off putting.

The most impactful features are auto-generated fields using reference data and generating fields based on conditions.

Some features that could be improved are form layout options, and barcode readability (some take multiple tries to get a reading).

Easy of tailoring and ease of use, customer support

Require the following: 1) need to be able to have flexibility in sizing pictures 2) require GPS co-ordinates to show on pictures 3) batch down loading / printing by specific for large volume, work order number needs to be part of the file name

I am able to produce inspection report's that are easy to read, seamlessly filed in ordered Dropbox folder and ready to send immediately following the inspection. It often takes longer to arrange the inspection, than to do it.

I've been with these guys since the early days of development and they've come along way. The last update was fantastic and productivity improved dramatically.

Still waiting on a search function in completed jobs and I still have trouble when my reference file is to large. There is a way to manage that, but haven't been able to get my head around it, so I reduce the size of the file instead.

The ease for our field staff was our main mission when we were searching for a software like this, GoCanvas has delivered exactly that.

The ease to create whatever you want makes this software very appealing. We do a lot of different kind of projects and GoCanvas helps us to create and manage the forms we need to complete our work successfully.

Some of the functionality does not allow us to perform the handoffs or track certain information exactly the way that we want, but the staff has been great to help us with work arounds to get it as close as possible.

This app allows us to keep track of all of our customers, work tickets, time tickets, repairs and billable calls

This is a very 'user friendly' app and allows updates to be accomplished easily

The app serves all of our business needs

I started using GoCanvas because we do a lot of Motor Home (RV) Mechanical Inspections and the techs writing on my forms was quite often difficult to read. I bought an iPad and turned my form into an APP and my customers Love it! The techs find it easy to use.

I like the fact that I can customize the forms to my personal needs

Been a user for quite some time now- over 5 years, at the beginning the apps were a little difficult to make, I spent many hours getting my APP to where it is today (Version 58) the newer app builder is much, much better than previous versions.

I really like the mobile forms.

I like the ease of building applications that I can monitor, share and assign to fellow employees

I wish there was a search function where I can have a spreadsheet of information and in the application I could search the spreadsheet and find the information that I am looking for.