CHAMPS EAM Software

4.10 / 5 (40)

About CHAMPS EAM


CMMS and enterprise asset management space, CHAMPS offers CMMS/EAM functionality to mid-size and enterprise-level organizations. Asset and maintenance management tools from CHAMPS can help these organizations optimize the lifecycle of their capital assets.

From acquisition to maintenance, repairs, replacement, and eventual disposal of these assets, CHAMPS offers a suite of customizable modules. The system has been designed to allow users to configure the applications in a way that best meets their needs at that time, while also offering the option to expand as their maintenance and asset management needs evolve. This flexibility extends into the systems workflow engine, navigation capabilities, and user interface, all of which can be tailored to each business with the built-in customization tools.

In addition to asset management, other modules include work order management, preventive maintenance, materials and inventory management, purchasing, and even more specialized applications related to equipment calibration, project tracking, condition reports, and more.



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Supported Operating System(s):

Web browser (OS agnostic), Windows 2000

40 Reviews of CHAMPS EAM

Average User Ratings

Overall

4.10 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(10)

4 stars

(22)

3 stars

(6)

2 stars

(2)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 40 reviews

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January 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

CHAMPS has been a great experience, it is hands down an excellent software program for any business.

Pros

CHAMPS software is great for the company that wants everything in one place; purchasing, inventory, payroll, work orders, preventative maintenance, calibration, etc. Easy to use and everything is linked together for easy access to data.
We use CHAMPS for our Facilities Department here for work orders for shops to do their work, tracking time/materials to complete the work order, tracking our inventory in our stockroom, preventative maintenance on all of our equipment and processing payroll bi-weekly. We have over 150+ people who use CHAMPS daily and compared to other software programs it is easy to use.
The staff at CHAMPS are very talented and know exactly how to help you with any kind or issue you call with or for any customization you may want to make to the existing software.

Cons

I think the biggest con for CHAMPS is that the reports that come with the software could stand to be updated/enhanced a bit. Every company is different but for what we look for this area could be improved.

January 2018

Joan from Appvion Inc.

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2018

Great customer support! Easy to use!

Pros

I love that the software is so user friendly and easy to use. I like the enhancement made when you change the asset id on the work order header, it automatically updates the asset on the step. I like that they combined some of the user setup information, so you can do it all on one screen instead of going to multiple screens.

Cons

The windows maintenance on some of the screens caused other issues, so Champs had to make the changes for us, but then it's locked in and you don't have the ability to change it unless you do a new build.
There are a couple of screens that give you options that you can't use. i.e. If you click on the badge id in the movement screen, it says you can drilldown, but it does not.
I don't like the fact that if you do a physical inventory count and enter a number by mistake, you can not clear the screen. You have to put a count in and update it after. It may not affect other users, but it does the way we do counts at our facility.

January 2018

Paul from MBA Engineering

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

The upgrade to the CHAMPS version was executed without issue, even with customization.

A single source platform for Preventative Maintenance management for facilities and operations that scales from a medium sized manufacturing installation to a large scale nuclear power plant, and everything in between...a one size can fit all platform.

Pros

The software has always provided value in our application as a Preventative Maintenance Program. The customization of the mobile interface increased the efficiency of the PM operations. This was a driving component to upgrading to the latest version. The CHAMPS sales and development teams were very accommodating in helping achieve success of the deployment.

Cons

There is a small component that is required to operate outside the core server. This piece is called the Spooler. In future versions it would be great of the Spooler functionality could operate autonomously within the core server, but as a secondary system, reducing the licensing need for additional single use Windows system.

January 2018

Heidi from LiDestri Food and Drink

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

3.0

January 2018

I use CHAMPS to issue POs,track invoicing, create PMS and Work orders.

Easy to make my own reports that I can customize for my dept needs.

Pros

I can save a report to adobe and download to excel. I can do a print review to call up a report format for PMS or WOs delete fields I don't need, and print only the fields in the order I need them to create my own quick reports. I do create a quick vendor summary report and see at a glance what all my POs are for by using the "comment" field in my PO as it shows up in the vendor summary .. easy to sort by PO number, location of comp, or PO date etc..

Cons

TAB page of POs if you hit the tab or wrong button, instead of the ENTER key, after you have typed in formation, you loose what you have typed, and have to start over. Also, sometimes doesn't save the information on this page after that happens. Have to close po, get back in, retype it.

January 2018

Andy from Fairmont Morgantown Area

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

As an Integration/Developer role in working with Champs, they are very diligent and knowledgeable.

As technical support, I benefit because this application is stable. This benefits me because it frees up time to work with other projects and maintenance missions at our facility.

Pros

It doesn't have many known bugs that we encounter and is a very stable application. This is because it has been in existence for many years. This makes my job as the customer to technical liaison between our customer and Champs employees a breeze, because their is rarely an issue with the software itself. Again with their staffing side, they are again very knowledgeable about their product and this also made our last upgrade which involved both database and application one of the most smooth and coordinated upgrades I have worked on.

Cons

The version we are using is the PowerBuilder platform. I don't prefer the PowerBuilder look and feel and would love to use the web version. However, from a functional perspective it does exactly what it needs. From the developer/database side the database tables can be a bit cryptic, but that's not a problem with the software for daily users.

June 2015

Aldon from Kingston Container Terminal (shipping Terminal) subsidiary of the Port Authority of Jamaica


Ease-of-use

3.5

Customer support

4.0

Functionality

4.0

June 2015

CHAMPS Maintenance Management System

Pros

Its ability to provide real time cost tracking (labour and material) and to automate maintenance alert for critical equipment.
With regard to the vendor: Their concerted effort to bring users together once per year at a user's conference where different experiences can be shared and learnt from.

Cons

The area of my "least like", while exist, may not necessarily can be ascribed to the vendor. It relates to the Bill of Material (BOM) per asset, which requires that when an asset reaches its retirement age, you would want to be able to identify all the associated parts that are related to it for disposal, so those parts do not build the inventory level unnecessarily. But like I said, this should be done at the set-up stage when the system was being implemented.

January 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

Have worked with this software and company for over 20 years. Always cheerful and ready to assist.

Equipment history, Work Orders, PMs, Parts/Materials, Work Requests, Bill of Materials, hyperlinks to equipment documentation, electronic routing for approvals, Work Schedule, tracks Service Contracts/Warranties.

Pros

Straight forward, ease of use. Our user community hit the ground running with minimal training provided, even new users that have never heard the name

Cons

Adding customer developed reports is not easy. After all the data is input, the reports are the primary retrieval method. These could be easier to upload to the software.

January 2018

John from Department of Energy

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

January 2018

O&M Contract COR

It was a relatively low cost solution to a difficult problem we faced. Through consultation with users and the CHAMPS staff we were able to determine this product would continue to fit our needs very well

Pros

Simplicity on terms of ease of data entry and retrieval but powerful enough to produce complex usage information to aid in determining O&M needs

Cons

I would like for the software to be more compatible with other scheduling type software but I also understand the challenges with proprietary type software.

August 2018

Mike from Appvion Operations Inc

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

August 2018

CMMS Supervisor

Champs is always great to work with - fast response with issues, willing to listen and work through problems, make suggestions for work-arounds

Pros

Ease of use, simplicity, fully functional

Cons

I think it will be better when it is web-based

Response from CHAMPS Software of CHAMPS Software, Inc.

Replied August 2018

Thanks for your review Mike. Your organization has committed to using the mobile version of CHAMPS which should make it even more simple for your users. The web version is available to your organization and we look forward to working with you all to migrate you forward when you feel the time is right.

January 2018

Don from Mondi Pine Bluff, LLC.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

CHAMPS works well out of the box. The Installation and Training teams are top notch.

It has helped to improve our management of maintenance by allowing us to analyze trends and apply consistent standards to all areas of the mill.

Pros

System is highly flexible, yet easy to use. Over the years, CHAMPS has done a good job of making the user interface more consistent. They focus on usability.

Cons

The web based system is not available for all modules. This forces us into the client/server model, which is a bit more difficult to upgrade.

September 2018

Brady from Hershey Entertainment & Resorts

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

September 2018

Keep up the great work Champs

The overall experience has been great. We have been able to minimize labor on upgrades by going to the new web version.

Pros

Champs is very user friendly. The support has been great, and has really improved since we moved to the new web version. They are willing to assist on any issues and really take our suggestions into consideration.

Cons

There are a few lacking features and capability limits.

January 2018

Jeff from MBA Engineering

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use