CHAMPS vs Fiix

RATING:

4.1

(41)

CHAMPS has 41 reviews and a rating of 4.12 / 5 stars vs Fiix which has 621 reviews and a rating of 4.45 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (41)
4.5 (621)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
July 12, 2021
April 2, 2024
Pros/Cons
  • Pros

  • Simplicity on terms of ease of data entry and retrieval but powerful enough to produce complex usage information to aid in determining O&M needs.
  • The staff at CHAMPS are very talented and know exactly how to help you with any kind or issue you call with or for any customization you may want to make to the existing software.
  • Cons

  • Reporting is not easily configurable and the application is Client / Server based so it's very limited in terms of mobility.
  • The web based system is not available for all modules. This forces us into the client/server model, which is a bit more difficult to upgrade.
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  • Pros

  • Helps to manage assets and schedules quite well. Tracking is simple to use and nice and functional.
  • An additional bonus with FIIX is that the support team is vey friendly and helpful in answering any questions and resolving any issues.
  • Cons

  • M working on cancelling our account but the customer service is what ruining my relationship with FIXX.
  • There are two items of frustration. Creating reports in Fiix is a giant pain.
Read all user reviews
Pricing Range
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$
$
$
$
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FrontRunners

2024

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3 Recommendations
82 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos