All CompuCal Reviews
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Willie
Verified reviewer
Industrial Automation
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
We use Compucal daily and find it to be an excellent product with great support behind it.
Allows us to run a calibration business, scheduling calibrations on multiple client sites.
PROSThe scheduling of calibrations per client is great. We have multiple clients and manage all the calibrations via compucal. The functionality of the software is simple yet powerful. Ongoing development of the software has brought in new features and the Client app running offline allowing us to enter calibration results and maintenance task results in the field is reducing our administration post calibration significantly, let alone the improvement in data security. Also need to mention the support we got from the Compucal team in getting setup with the software and their help with addressing any issues we encountered when using the software in the past 2 years.
CONSThe information I like to see about an instrument is available but over spread over a few screens. If possible it would be great to have this on a single screen. But this is only a wish list item rather than a negative.
Vendor Response
Hi Willie, Thanks very much for taking the time to share your positive review with us. We are delighted that you are happy with our calibration management software. We are very happy that you find the software flexible, adaptable and scalable and that you are able to provide this to your clients globally. We are always here to support your needs and we value customer relations as a top priority for our clients. We hope you like the latest version of Compucal 6.5.
Replied March 2023
Berend
Industrial Automation, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
CompuCal is a great Calibration Management System
CompuCal is a great calibration/maintenance management system for customers with a big installed base and a lot of work orders a year of a given period. They supply you with good and easy to read overviews of the installed base and the work that is coming up.Almost everything can be exported to Excel for data analysis and if some report is missing they probably can build it for you because they posses a lot of knowledge. The application is cloud based so it can be accessed anywhere if you have the link and so far we never experienced any downtime during operating hours.They are very invested in the further development of CompuCal and have yearly updates that tweak existing features or add new features.
CONSThe scheduling inside of CompuCal could be better, they are improving it but at this stage it is preferable to export the work orders to Excel (which is possible with a push of a button) and work with a Pivot table or something similar.
Timothy
Industrial Automation, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed December 2019
Scheduling of Maintenance activites at Heineken Sedibeng
The software is relatively easy to use and accurate, in terms of calibration and maintenance schedules.
CONSI wish I could know more in order to use the software more effectively. It takes a while to extract graphs from the system, especially if it is in large amounts.
Vendor Response
Thank you, Timothy for taking the time to leave a review on CompuCal's software. All our customer feedback is gratefully appreciated. We are happy to have clarified your rating regarding our support and we look forward to offering you a free webinar training to ensure you have all the up-to-date information on CompuCal's functionality. We are glad that you find our software easy to use and accurate. CompuCal's 6.5 responsive design ensures the app is easier than ever to use and we hope you are satisfied with the many new features. Our support team is always available and happy to answer your questions, give tips and offer training to refresh your knowledge on the software. We look forward to following up with our free webinar training.
Replied January 2020
Ruben
Industrial Automation, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2019
Calibration Software
With the help of CompuCal and their support team, we have managed to realize great efficiency when it comes to reporting both the quality and the financial KPI's which are related to the calibration management. The historical data in the database, now up to 10 years, is still providing us with lots of useful information to continue our improvements of the calibrations.
PROSThere are two things I like about the software. First of all, the amount of customization which is possible with the various reporting. This helps us a lot in managing our day-to-day calibrations and maintenance tasks. Second, I like the development of the software. The team behind the software listen to our needs, and, if possible, embed these needs as new functionality in new releases.
CONSAt the moment the planning and scheduling can be improved. At the moment we use work-rounds and it would be nice if this can be done via the software as well.
Vendor Response
Hi Ruben, Thanks very much for taking the time to share your positive review with us. We are delighted that you find our team listens to your needs as a client and makes sure to roll out these needs with new releases. Great to note that work-rounds would be beneficial via the software. We are always here to support your needs and we value customer relations as a top priority for our clients. We hope you like the latest version of Compucal 6.5.
Replied March 2023
Denis
Medical Devices, 5,001-10,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Denis O Brien Stryker
In terms of administrative tasks such as adding removing new users; forecasting and completing work schedules and reporting on work schedule completion the system works really well and as a system owner is easy to manage. In the eight to nine years we are using CompuCal we have not had a single system outage or breakdown causing work or other delays. to use and manage. One of the hidden benefits the software has provided over the years is the use of the system in audit front rooms to address audit requests as they arise, negating the need to print documents and delay the audit process.
PROSThe software is very easy to use, the titles to links and screen tabs make it easy to navigate to the information you need with all details very clearly displayed. There is also a lot of scope to add as much detail for each asset as you feel is needed. Value for money is one of the greatest benefits to this software.
CONSWe are running from an older version (Version 6.2.0.4.1 ) of the software on an internal instance. We find a high number of the screens and reports take a long time to populate and refresh. I am informed this runs a lot faster in the current version. The reporting is not as flexible as I would like either but again the newer functionality addresses this somewhat
Vendor Response
Hi Denis, Thanks very much for taking the time to share your review with us. We are delighted that you find our software easy to use and good value for money. We are happy to hear that you enjoy multiple benefits from our software including using the system in audit front rooms. We do have a newer version of Compucal 6.5, which does improve loading time and runs faster overall. We are always here to support your needs and we value customer relations as a top priority for our clients.
Replied March 2023
Willie
Pharmaceuticals, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Calibration Mngt that makes your job easier
I'm happily using this software since 2016, i started with 1000 tags and 1 license and now we are running a multi million euro business through it providing Calibration Mngt to clients in many varied regulated manufacturing industries across Ireland and Europe and long may it continue. Great product, great team at the helm.
PROSIt just makes the calibration management of all your instruments easier. If we have a requirement for a different presentation of data, there are usually a few different ways within the standard software to present the data. Its just really flexible, adaptable and scalable solution. The support from the team themselves if we ever need support is just top notch, and that could be for them to help us develop a new cert layout or how would you recommend doing x,y,z.
CONSI have no problem with this software. Its good
Vendor Response
Hi Willie, Thanks very much for taking the time to share your positive review with us. We are delighted that our software provides powerful and simple functionality for your company. We are always glad to hear that you had a positive experience with our team while onboarding the software. We are always here to support your needs and we value customer relations as a top priority for our clients. We hope you like the latest version of Compucal 6.5.
Replied March 2023
Clark
Facilities Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Calibration Service Provider
We manage highly regulated metrology / calibration depts. for third party customers and Compucal makes the whole exercise so much easier.
PROSThe software is easy to use and the user interface is well layed out.When searching for instruments the filter functionality allows for many options including search per customer or other identifiers.
CONSCompucal is an essential tool for our business and there is no downside to using the application.
Vendor Response
Hi Clark, Thanks very much for taking the time to share your positive review with us. We are delighted that you experienced no cons with our calibration management software and are especially glad to hear that Compucal makes your job easier. We are always here to support your needs and we value customer relations as a top priority for our clients. We hope you like the latest version of Compucal 6.5.
Replied March 2023
Jim
Food & Beverages, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Great Product with Great Support
Fabulous support for both the operating system and training of users.
PROSSoftware is Cloud based and always available. No IT effort required.
CONSSet up of the assets required a lot of thought but CompuCal experts were there to assist.
Vendor Response
Hi Jim, Thanks very much for taking the time to share your positive review with us. We are delighted that you are happy with our calibration management software. We value customer support throughout the setup process and are delighted that you had a good experience with our team. We are always here to support your needs and we value customer relations as a top priority for our clients. We hope you like the latest version of Compucal 6.5.
Replied March 2023
Shawn
Pharmaceuticals, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2020
Acorda Therapeutics Compucal Experience
Our experience at Acorda has been great. The Compucal team is very responsive to our needs as a customer and always goes above and beyond what we ask. The cloud based software has been extremely reliable at our facility in helping us achieve success with compliance.
PROSTechnical Compliance with software, Ease of use, flexibility, cost, Customer and Tech Support
CONSSoftware is very good for Calibration but limited with the maintenance management functionality (Work orders, facilities support, etc)
Vendor Response
Thank you, Shawn, for your positive review. It is always a pleasure working with you and your team.
Replied March 2020
Thijs
Industrial Automation, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed April 2023
Making a report
That the program is cloud based. That you can use it on any laptop or computer.
CONSIf you forget someting in the report and close it, you can't change it anymore. In the preview you can't see everything.Is miss a field with parameters of the instrument. Measuring range and output for example.
Eric
Food & Beverages, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2023
Calibration database
We calibrate all instrumentation at the customer, more than 3000 items, this requires a good database wich as Compucal.
PROSit is a calibration Tool, that works easy, and is very stable.and also has a good support
CONSIt is not a planning tool, but fortunately it does have an Excel export function
Ludo
Electrical/Electronic Manufacturing, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
4
Reviewed April 2023
Compucal mainanence endree+hauser
Good overview of upcoming work and backlog and time management.
CONSIncorrectly data is difficult to retrieve
Manos
Industrial Automation, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
A good tool for calibration engineers
Instrument based database with plenty of fields to fill.Easy to use.Good training and after sales support.There is constant improvement with the updates.
CONSThe page design is a bit outdated.Some minor bugs that are gradually fixed with updates.
Giannis
Industrial Automation, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
General review
Fast implementation of our needs. Great support
CONSThe interface could be more user friendly
Dimitris
Industrial Automation, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
.
Self explanatory, easy to use tool. Very flexible SW and excellent pre- and after sales customer support.
CONSThere are not actually any features I don't like in this SW.
Mark
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
Reviewed February 2015
CompuCal - must have Calibration Management Tool
With the right operator/ user training, CompuCal is a must have tool for calibration management. It is a flexible and easy to use management tool suited to meet the strict regulations enforced in the regulated industries. CompuCal is a scalable solution and can be tailored to suit small, medium and large enterprises. For me, the automated scheduling and planning which ensures that you will never miss a calibration, is a key feature. The ease at which all data is so easily retreivable means prepartion time for an audit in mimimal.
Christophe
Used free trial
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
Reviewed February 2015
Training on Compucal Version 6.3
I have recently been trained on the version 6.3 of Compucal. The training was over two days and was very beneficial. Compucal is a very user friendly software and this is not at the expense of respecting all the best practices of calibration: planning, recording, ensuring traceability, etc. I will be using the hosted version, for calibration activities which means I can benefit from Compucal without having (as a first step) to integrate in to my IT plateform.
Neil
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed March 2015
CompuCal has improved our Maintenance & Calibration Management immensely
As multi site, multi time zone manufacturing company, the introduction of CompuCal has removed a huge amount of hurdles in the management of the maintenance and calibration of all of our equipment. Jobs are completed on time and with minimal disruption to our production lines thanks to the system management CompuCal offers. This is an excellent cloud based system.
Noel
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
Reviewed March 2015
Product Rating
Very satisfied on all of the above
Vendor Response
Hi Noel, Thanks very much for taking the time to share your positive review with us. We are always here to support your needs and we value customer relations as a top priority for our clients. We hope you like the latest version of Compucal 6.5.
Replied March 2023
Peter
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed March 2015
Excellent "Customer focussed" solution
Compucal is an industry leading management solution that has evolved over many years by listening to customer feedback, understanding and delivering on regulatory agency requirements and providing innovative user friendly solutions.
John
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
Reviewed March 2015
Best value-for-money CCMS on the market.
Easily configured, good reporting tools, great support staff whenever help was needed.