Very intuitive ease of use. Customer support has been extremely open to developing features we need on ongoing basis - year over year to improve functionality ; the evolution has been tremendous.

The ease of operating and the additional modules that tie into each other, the capabilities of using active directories and merging outside training to a central location.

This software is very user friendly and holds a lot of information for us. We have different applications and each module is very helpful in tracking assets, time and staff.

I have only used eBase in my past and current position and see no need for anything else.

Great organization to deal with, quick response, and excellent customer support.

PM generation and asset management is very good. Ease of use is excellent.

Initial set-up / configuration is a big job, but I suspect this is the case for any platform.

Cannot overstate how important this has been in our implementation process. It's great to see a company consistently looking for ways to improve.

Had difficulty for a little while trying to update changes to the inspection template.

User friendly, the software encompasses all facets required for a large organization at a reasonable cost.

The software has many functionalty modules that are customized to a certain degree to fit the best use of the organiztion. It is user friendly and the customer care assistance/support is fantastic.

I like that it has the ability to be customized in areas to suit a client. I also like the ability to upload forms, photos, input comments and it tracks history in a very obvious and easy to find way.

It is so easy to use, great customer service, reasonably priced.

The ease of use  and the integration into our system.

Our experience with eBase is very positive. We rely heavily on the software to be available on a daily basis to direct and assist with the custodial, maintenance and capital work needs on campus.

It can be difficult for tradespeople to use the software on a phone because of the limited screen sizes on most phones. We have adapted by providing iPads to staff.

The layers of Config are easy to understand. CSR provide excellent, timely service with very detailed explanations.

Nadine was instrumental is figuring out a frustrating situation. The other issues with using an internet based software is at times the system is slow and I get kicked out.

I can easily add all of my properties, customize them and add little details about them. The customer support is fantastic and the set up team was dynamo.

Quickens response time allowing us to address tenant issues with a greater sense of urgency. The Landport customer service team is only an email or phone call away and always very helpful.

Would strongly recommend if loking for a feature rich, cost effective, easy to implement ticket or work order system.

Overall the Lanport System has been very good for our district. Sales/Training areas are the best.

It is too hard for them to read and fill it out on their phones.

Easy to monitor progress including email updates on who accepts each work order and job status. Allows tenants ability to enter work orders and be involved in the process.

We are happy with Landport and I think anyone looking for a good solution should give it a try.

Pick the one that best suits your needs, balancing cost and performance.

We've been using it for almost 2 years and haven't gone full capacity with reporting and using it for bids, but we love it. It is also very easy to administer users, equipment, locations, etc.

The ease of use and setup is fantastic. The vendor support has been very responsive over the three years we have used Landport.

This has improved are down time and we don't lose tract of jobs any more. It is easy to us they are very helpful.

Our team had difficulty accessing landport from their blackberrys/mobile devices. Managers need to regularly review open work orders and either close out or reassign.

If you're lucky enough to get Nadine with tech support you are in the very best of hands.

Easy to use, up to date reports and outstanding customer support.

Canadian Dollar

ebase is a cloud-based facilities management software designed to help businesses manage work orders, facility rentals, digital logs, forms, inspections, project scheduling and more. Key features include version control, forms creation and design, file storage, access controls, electronic signature, inspection management and asset tracking.


Teams using ebase can create forms to report and store institutional processes and incidents. The application allows managers to track capital projects including details such as project scheduling, budgets, asset replacement and cost analysis, which are compatible with various capital planning solutions. Additionally, it enables supervisors to capture employee hours and manage associated data across modules. 


ebase lets facilities record and track lockset and key inventory by assigning keys to contractors. The form logic module allows administrators to create custom permissions and templates, receive notifications for next steps and generate occupational health and safety incident reports online. 


ebase is available on an annual subscription and support is extended via phone, email and inquiry form. 



LongDescription

Commenting/Notes

Real Time Analytics

Milestone Tracking

Document Templates

Short/Long Term Rental

Recurring Rentals

Product Identification

Forecasting

Purchase Order Management

Work Order Creation

Barcoding/RFID

User Management

Electronic Payments

Status Tracking

Barcode/Ticket Scanning

Payment Processing

Idea Management

Multi-Channel Management

Subcontractor Management

Mobile Alerts

Project Templates

Group Registration

Asset Accounting

Email Alerts

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Equipment Management

Dispatch Management

Progress Tracking

Real-Time Monitoring

Late Fee Calculation

Contract/License Management

Task Scheduling

SSL Security

Disposal Management

Electronic Signature

Order Management

Space Management

Reservations Management

Online Registration

Credit Card Processing

Invoice Management

Transaction History

Portfolio Management

Attendance Management

Project Planning/Scheduling

Project Management

Task Planning

Approval Process Control

Gantt/Timeline View

Rules-Based Workflow

Conditional Logic

Key & Lock Management

Customer Database

Refund Management

Recurring Appointments

Image Capture

Report Templates

Registration Management

Resource Management

Job Management

Calendar Management

Customizable Fields

Collaboration Tools

Room Booking

Reorder Management

Full Text Search

Attendee Tracking

Barcode Recognition

Template Management

Warehouse Management

Scheduling

Data Import/Export

Inventory Optimization

Accounting

Multiple Projects

Process/Workflow Automation

Email Templates

Failed Inspection Tracking

Multi-Location

Onsite Registration

Contact Management

Audit Trail

Version Control

Route Management

Technician Management

Configurable Workflow

Booking Management

Project Time Tracking

File Storage

Cost-to-Completion Tracking

Rate Management

Mobile Access

Cost Tracking

Fixed Asset Management

Inventory Tracking

Inventory Replenishment

Depreciation Management

eBASE Software is Modular Based. There are various different packages.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

11-50

51-200

201-500

501-1000

1000+

ebase

In Person

Live Online

Webinars

Documentation

Videos

US Dollar

Landport is an online facility and work order management system that offers tools to manage both on-demand service requests and preventive maintenance. With Landport, facility, property and maintenance managers, as well as service vendors and maintenance staff have access to information, which helps track and manage the maintenance of their buildings, facilities, equipment and services.


Landport offers multi-channel communication methods, allowing customers to submit maintenance requests via email, phone, voicemail or through a dedicated online portal. Managers can view submitted requests, solicit bids and dispatch work orders to their onsite staff or service providers. Users are automatically kept informed of the status of their requests.


Managers also use Landport to schedule and track preventive maintenance work orders. Using the built-in calendar and checklists, users are able to ensure the completion of maintenance on schedule. Landport provides custom reporting tools and metrics on various work order activities, including maintenance history, delays and customer satisfaction.



ebase vs Landport

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