All GP MaTe Reviews

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User Profile

Luimer

Verified reviewer

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

It helps you have a more orderly job

Great help when we write the reports we love your performance and you make us a more competitive and organized company

PROS

It is easy to use it has templates that help you with the reports it also helps you to have the work ordered and has great flexibility

CONS

It has very few failures sometimes the access is usually a problem but we trust that they can solve it

Al

Utilities, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2017

GP Mate - Excellent Software

We have used GP Mate at our Power Plant facilities since the 1980's from his DOS based version up to the current Windows application. It is an excellent tool to not only manage the Maintenance activities, but the Inventory control and Purchasing and Accounts Payable function. This application has excellent reporting capabilities, from the "canned" reports and the added functionality of writing adhoc reports to meet our needs.

PROS

Ease of use, excellent reporting capabilities

CONS

Have three separate facilities at one physical location. Would like to switch "Companies" similar to what you would do in QuickBooks.

Vendor Response

Al, Thank you for taking the time to share your experiences. Appreciate your comments about being able to better separate your operating units. Perhaps we should discuss our Multi-plant options which were not available when you started using GP MaTe.

Replied March 2017

Brenda

Chemicals

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2017

Overall it a good software

I use the software everyday. I am in the Purchasing dept., so we use it to procure and search previous orders and worker orders. It is very important to have a software that can search easy and quickly. I usually have someone over my shoulder waiting for me to research a previous purchase order to see when we purchased it and what piece of equipment it is tied to. Search capabilities are very important for us to find info quickly. Finding vendor ID numbers and searching for names of companies needs to be improved for a quicker search engine. Also we have had problems with entering more than 50 line items, GP Mate has crashed. There are some really good features that we use every day and it is very user friendly.

PROS

very user friendly

CONS

search engine for vendor ID's.

Vendor Response

Brenda, Thank you for the review and feedback. The line number limit is a configuration setting that is in place to prevent issues with some accounting systems that GP MaTe interface with. This can be changed, but we should make sure that your financial system does not have a limit.

Replied March 2017

Quan

Oil & Energy, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed February 2017

Power Plant Combined Cycle GP Mate Usage.

GP Mate software is suitable for a small company application that operates stably in Operation and Maintenance. It strongly supports for maintenance management through the work order, spare part, purchasing modules. Another budget, personnel and accounting modules are used for reference.

PROS

Work Order, Spare Part and Purchasing module

CONS

Personnel and Budgeting

Jose

Oil & Energy, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed March 2017

My GP Mate Evaluation

I found the software useful, versatile, user friendly, flexible, could elaborate different reports. In general helped me a lot as Materials Manager for Tacoa Power Barges in Venezuela.

PROS

User friendly, easy reports creation.

CONS

sometimes access was a problem.

Tim

501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

1

Reviewed March 2017

Plant Manager

I have used a number of systems from the old CMMS systems to SAP the biggest problem with GPMate (my version) is the ability to plan jobs in a manner useful to the technician completing the work and attaching documents and pictures.

PROS

Ease of work request entry therefore increased use by technicians.

CONS

In ability to plan and schedule easily. Really hate that you can't easily build your own reports, I should be able to pick and choose information and create that report without having a third party report writer.

Vendor Response

Tim, thank you for taking the time to write your review. A quick response to your comment is that GP MaTe does have an Ad hoc report writer in additional to the library of Crystal Reports reports. We need to find a way to provide some training to you and your staff in its use. I do not think any of your staff have ever invested in any formal training in the system.

Replied March 2017

Ervin

Consumer Goods, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2016

Seagrams user

Used every possible feature of the software and saved the company in staffing , inventory and downtime

PROS

Being able to train the employees to effectively use the software

CONS

None

Jack

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2017

All Manual Entry

Overall the GP MaTe software does a good job of tracking inventory, but since it is not integrated into our Purchasing System, everything is manual entry. A fair amount of training is required. Some navigation is not intuitive. We were mainly using this on one project in Venezuela and that project was put on hold in early 2016, so we are not long actively using GP MaTe.

Shannon

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2017

GP Mate was fine for me

GP Mate was great when we used it. Customer Support was helpful, especially when they came to the plant.

Thomas

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2017

Seasoned program built by maintenance types

Great functions - will have a positive impact on uptime. Essentional tools for trends. Tracking cost. PM module is best in industry!!

Hang

Used free trial

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed March 2017

Functionality

Not convenient in using language , should be increased more language like Vietnamese, more currency. Purchasing module really need to express logistic fee inside purchase order like freight, local transport, fee for getting certificates, ...

Vendor Response

Hang, thank you for taking the time to write a review. We have a new release coming out this summer that will have Vietnamese language support and improvements for adding additional charges to the PO instead of at Invoicing.

Replied March 2017

Justin

Chemicals, 51-200 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2017

GP mate review

As a network admin I have found GP Mate easy to manage and support. My experience with the GP Mate support staff has been great.

Vendor Response

Justin, thank you for taking the time.

Replied March 2017

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