The cost and ease of use. It was very easy to implement into the company.

Takes abit to get the hang finding the customers names, ie sometimes its the first name and sometimes its the last, and if you do not have the correct spelling - your lost.

To start it off, Service box is super easy to use. User-friendly layout and great customer support.

It is very user-friendly and I personally find this product very useful.

Easy to use, field guys are able to use it without issues.

I hear constant complaints on how slow it is and the unresponsiveness. In the end it makes more work for me.

Great software addition to our workflow. Even better customer service.

The data storage function for equipment and work orders is very helpful along with the ability to add photos to all relevant fields.

Some items re hard to find, for example, changing client information once it has been set up.

It is really good Product, user-friendly and easily understands. Buying this worth value of money.

The navigating of the site is amazing. Easy to teach and we were able to develop a manual quickly.

Mechanics love the ease of use and understanding, as well as the clients can easily read the mechanics notes and pictures since it’s all digital.

Very user friendly for both office staff and technicians. Many great features such as the ability to customize reports, add photo's, and integrate with existing accounting softwares.

I like the ease of use and navigation through the program.

I like the customization of categories and statuses.

With Servicebox having such great flexibility we were able to customize the program and reports to our specific needs.

Accessibility is great - you can always look at your work orders from anywhere.

No offline support for areas with no cellular signal. App is leggy and some data gets lost id ctashed.

The ease of creation and assignment of tickets. Very easy to get people out the door and tires rolling with site details at their fingertips.

The people I have taled to have been great. They always seem happy to help me with any stupid questions I have.

The customer support has been fantastic. She has been amazing to work with and has answered every with a day.

It is excellent that it links to our accounting software so seamlessly which is another great feature.

Ease of use and integration with accounting software used by our company.

I have had a very positive experience with Service Box to date. I find it very user friendly and easy to navigate.

ServiceBox is a great tool, especially for small businesses. There are help videos to get you started and great customer support for all other needs.

Fairly simple (which for me is good), good search qualities, good customer support, I don't know cost to rate value.

I like the scheduler, how it keeps me on track. It works well for tracking projects in progress.

The software is great for companies just starting out and is very easy to implement into an existing business.

This fits our business platform the best. It has a lot of functionality and the development team is always quick to help integration of a new feature or idea we have.

The Web Work system has been reliable and stable; the support team has been first rate, friendly, and always prompt in replying to any questions or requests we have.

Very pleased with the ease of use, such as pull down tabs/menus, etc. The ability to review individual sites, by requester, craft, etc. and having it all at your fingertips.

We like the idea that if possible, we can expand the use of Web Works to include inventory, cost, etc. and hope that we will be able to take advantage of this in the near future, budget permitting.

No bi-annual 'surprises' where we have to buy upgrade packages as they are released. We are always up to date.

Forms were lost, misplaced, and not appropriately tracked. Clients, staff and managers were all able to complete and fax in the forms.

We are very pleased with our work order system. The schools find it very user friendly.

Poor customer tech support service where you could spend days trying to figure out a bug. They do not look at customer environment and leaves it up to the customer to figure out.

We have never been dissatisfied with the customer service. They have always responded quickly and if there is a problem or a better way to do things, they listen.

Clients were waiting for months in some cases for simple maintenance such as leaky fawcets, painting, appliance repair. There was little or no accountability.

Fred Hutchinson Cancer Research Center is located on the south east corner of Lake Union in Seattle. We have lots of critical equipment including over 900+ freezers with priceless research.

The customization of each screen is a great feature. The speed of the system over our cell phones is great.

Tero's customer support is reliable and helpful.

The Town of Hinton, with a population of just under 10,000, is an active community with excellent municipal, recreational and cultural facilities.

Great for tracking of assets. I would only purchase this tool for maintenance feature set.

It is a really nice system that should be used by all Companies.

Web Work has been an amazing product for us with are asset maintenance. I would recommend Web Work for any company who uses CMMS.

We recommend Azzier and the support staff have been very helpful.

It was vitally important that this data was transferred seamlessly to the Webworks platform.

US Dollar

ServiceBox is an integrated cloud solution for commercial and residential service-based companies such as plumbers, HVAC repairmen, locksmiths, cleaning services and more.


Work orders and maintenance management tools allow a user to synchronize individual work orders with job sites. When a job is finished, ServiceBox generates a report to deliver to the customer’s email. Service technicians can create quotes from anywhere on mobile devices and tablets, which can then be converted into work orders. The scheduling application features a drag-and-drop tool for updating calendars in real time. Users can create invoices based on the work order and bill the customer on site.


ServiceBox integrates with the third-party application such as QuickBooks and Sage 50. The solution allows users to populate timesheets automatically for each work site and technicians can log their hours and give real-time job reports that ties directly into the geo-locating feature.


ServiceBox provides customer support via email and phone.



LongDescription

Employee Management

Work Order Creation

Electronic Payments

Status Tracking

Payment Processing

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Dispatch Management

Contract/License Management

Task Scheduling

Electronic Signature

Invoice Management

Timesheet Management

Projections

Customer Database

Recurring Appointments

Job Management

Calendar Management

Customizable Fields

Labor Forecasting

Geographic Maps

Scheduling

Data Import/Export

Mobile Signature Capture

Multi-Location

QuickBooks Integration

Employee Time Tracking

Technician Management

Mobile Access

Real Time Data

Routing

Historical Reporting

Preventive Maintenance

Real-Time Notifications

Service History

For HVAC Companies

Time & Attendance

Workflow Management

Real-Time Updates

Time Off Management

Activity Dashboard

Alerts/Notifications

Equipment Maintenance

Employee Database

Reporting & Statistics

Reminders

Automated Scheduling

Estimating

Work Order Management

Customizable Templates

Mobile App

Job Scheduling

Billing & Invoicing

Accounting Integration

Real Time Reporting

Customizable Branding

Inventory Control

Contact Database

Monitoring

Employee Scheduling

Online Time Clock

Customizable Forms

Payment Collection in the Field

Job Tracking

Quotes/Estimates

Customer History

Predictive Maintenance

Third-Party Integrations

Location Tracking

Maintenance Scheduling

Document Management

Inventory Management

Search/Filter

Repair Tracking

Template Management

Contact Management

Pricing and Cost Calculations

Asset Tracking

Vehicle Information

For Plumbing Industry

* Pay Annually and Receive 10% off
* As low as $25 per user/month

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

ServiceBox

In Person

Live Online

Webinars

Documentation

Videos

Web Work Azzier is a computerized maintenance management system (CMMS) designed for industries with large capital assets that offers corrective, preventive and emergency maintenance management within a suite. The solution is available in both cloud-based and on-premise deployment options.


Azzier features work order management, where users can customize their work order forms based on their industry requirements. The work orders can be assigned to the necessary people and users can follow up on work progress in the real-time dashboard.


Azzier features asset management, which enables users to define a hierarchy for their assets. Users can also tag their assets using customizable parameters such as location, status and priority. The solution allows users to define KPI parameters and enables users to view the progress through the dashboard.


Azzier allows users to integrate with popular business systems such as human resources (HR), geographic information systems (GIS) and enterprise resource planning (ERP) solution.



ServiceBox vs Azzier CMMS

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