Tradify has been excellent since day 1. Whilst on my free trial period I was contacted by the team at Tradify to offer assistance setting up the platform for my business and learning how to use it. I accepted this offer and had several calls at times that suited me, the staff were great and were able to make the process easy. I have been using this product for a while now and will continue to do so indefinitely. It has helped my business greatly and helped me manage all aspects of the business I find challenging such as quoting, time tracking, invoicing .

Time Tracking - Easy to Keep track of different jobs, staff on jobs etc. Scheduling - Easy to drag appointments around on calendar and send job details to staff. Quoting / invoicing / purchases - Very well integrated, I quote using price list items i have set up, once quote confirmed I can create a purchase order in seconds, when its time to invoice it adds atomically again . Cross platform - I use on MacBook, iPad and iPhone works great on all devices. Linked to quickbooks - Ideal saves me having to do anything my accounts lady can deal with it in quickbooks as it atomically ends up there from Tradify. A nice feature I have found is that if I send a CERTIFICATE PDF via Airdrop on my iPad to iPhone I can import into Tradify and link to a job, helps keep all paper work organised.

There aren't any that I'm aware of, its perfect.

We came across Tradify after searching for a job management system for 4 or 5 years. Before Tradify we had a collection of different elaborate spreadsheets that had evolved over the years but they required so much time and effort for all of my staff to use and be trained in. We even went down the road of purchasing a custom made job management system, and after 18 months had paid all our money and were never delivered the system, so to have something like Tradify is amazing.

It is an amazing platform that lets you really fit the system to your own company's needs, it is also great that all our information is accessed through one system and it is very easy to train people to use the system as it design and functionality is very intuitive. Tradify is also very proactive in improving the software and allowing it to grow and further meet the needs that are arising as we all get deeper into using it and applying it to our businesses.

The Silverlight platform that it runs upon seem to be quite restrictive, but even this is about to be upgraded.

Didn’t get the chance to have much of a play , couldn’t put it on hold until I had more time to ensure it’s the software for me ? Sales were ringing me consistently and pretty much just trying to ensure I sign up NOW to get the half price for 3 months ( which your standard ) obviously on a commission basis and good on them for pushing relentlessly, However these apps, software are supposed to help ease work but in my experience companies who just push and push are all about the money and getting you to sign on the dotted line? I’d rather pay more for any other software or just persevere with what I’ve been doing for the last 22 years rather than be harassed as I felt I was ( you’ll need the software to help ease your workload because for the two weeks of your trial you’ll find your time being taken up by nuisance calls

The software looked like it had potential to alleviate many of the things related to my job

Sales staff were too persistent in getting me to sign up before I even had chance to try it, do not agree with pressure sales and would never sign with a company who has those principles

West Coast Refrigeration is a trade business that previous used Simpro and were converted once we found Tradify due to its ease of use, affordability, mobile functionality and outstanding customer support!

We cant fault this software as its built perfectly for our trade business and ensures that our field technicians can report their time and materials directly to the job and our office team are so much faster on invoicing customers! Its in real time and as we dont need a direct GPS tracker, we can still use this software to locate staff fast and effectively! I love that you can convert purchase orders straight to bills and allocate materials to the job so our office can cross check and this also makes a easier process for stock ordering and stock-take yearly! Also love that you can save attachments straight from emails on our iphones to jobs and customer profiles. We are also using iAuditor which talks directly with Tradify for our WHS Safety Requirements- this is a huge bonus!!

Would like to be able to customise our invoices a bit more but the new release is much better than previous.

For me the ability to capture enquiries, add the customer details into the data base and then quote is essential. I can see every interaction the client has from open their quotes to accepting them and then paying g the invoice. My clients love the ability to accept the quotes online and get reminders if they have chosen an option. Once the quotes are accepted you can create a job, schedule it in and assign it to a worker in quick succession. The job management function allows to you track time onsite and even pause the time to allow for trips to the wholesaler if required so you can then accurately bill for time on site and not guess and this benefits your client as you are not over charging them.

The one thing I wish they did have was a export calendar function as I’d like to share my calendar with by wife but she doesn’t require access to the system as she isn’t a company secretary or admin assistant. It’s more so she knows whats in my schedule so she can plan her day. At the moment I have load it in to both Tradify and the iPhone calendar.

Really pleased with it. The team are always very helpful. Always seem to be developing and adding to the product.

It is critical to our day to day business. Mobile access is great.

It makes my computer run really slow. Occasionally we struggle to log in. The scheduling section could be easier to use. Enquiries function could be better.

It has helped us a lot with client management and client communication and scheduling workers on sites. They can see instantly on their phone what the job is and I don't need to send out weekly individual emails with address and jobs.

We are very happy we can keep all our clients data, quotes and scheduling on one system where everyone can see. We are not using the billing as yet but that is another stage for us. We wanted to get everyone used to it first.

No specific dislikes as yet but sometimes sent quote shows as opened and viewed by the customer when they didn't even received it.

From when we first started using the product, excellent training, great customer service throughout, does exactly what we need in this product. It really has saved us a lot of money as we now never miss invoicing any jobs. Great company.

Extremely intuitive to use, aesthetically pleasing layout, seamless integration with our accounting software.

Initially the only thing that we didn't like was that it didn't have a feature to email jobs to subcontractors but since then Tradify has fixed this and now does have this feature. That's one of the things we like about this company...they listen to their customers and react by updating and improving their software to better suit their customers.

I am using Tradify in three separate businesses and find using it a great experience. My time is limited and I have no patience for apps that do not deliver, Tradify is not on this list. The seamless integration with Xero is faultless, often a sticking point with integrated apps. I have spoken to the staff on several occasions when I have been working on out of the ordinary problems, and they have always been easy to deal with and professional. The new format has improved the experience yet again which is a testament to the innovative attitude of the company.

Ease of use always is a big factor in choosing tools of trade. Designing systems that are both instinctive and functional is never an easy task, Tradify has done this well. Flexibility to correct entries is also important.

Having to be online to use the software. Would be great to have the ability to work offline and then sync.

Great addition to the business for job/cost management

Easy to use for busy business on the go.

None. It provides all I need it to for my business.

So far our experience with Tradify has been positive. We run a small plumbing company and use this app to track our jobs from start to finish. It links up with our accounting system which is great. When we have provided feedback to Tradify on improvements, they have always responded and most of these have been included in the latest software update. It's good to know they are constantly looking to improve the software for the end users (us). When ever we have had a question regarding how to do something in Tradify (which isn't often, as it is very user friendly), their customer service has responded in a very timely manner.

- user friendly - efficient and effective for our business - customer service is great - updates occur to improve the software

- not being able to select multiple status' to view jobs - currently you can only select one status at a time to view

We run 12 staff and up to 60 sites a day. Its great to use simple to follow. The staff had it nailed in 2-3 days.

Web based booking system that talks to my accountancy package simply and efficiently suitable for all phones with browsers. Its been very stable as opposed to other more complex and difficult systems we have used in the past. Has all the reports and features needed to work out productivity and cost tracking per job/ profitability. The added bonus is the cost!!! I saved approximately $650 per month switching to this product.

not a lot really.

We searched for a software. We were weroring jobs Down in a book and were not keeping up to date on reporting and invoicing. Once we our popularity grew and couldn't handle the hard written process, tradify stepped in an automated everything.

Quoting, invoicing, job creation, reports with pictures, links to Xero for accounting

I'd like the invoicing to have a coat of sales and cost to client feature just like in the quoting section

Administrative & Bookkeeping work has minimised substancially.

I like that the bulk of administrative work is done outside the office by the technician on the road, being a business that is primarily a cash based business where cash is collected on site and receipted on site, that means minimal document handling in the office.

There's not much I don't like about the software the only think I would like is more flexibility when emailing to clients, being able to choose from multiple emails stored in customer files and also being able to select from a number of internal company emails when sending documents.

I like the user interface and the ability to totally manage a job. Being a sole trader I can quote, time track, and invoice quickly and easily. I can see it's potential for multi staff job assignments.

No offline functionality. I would love to be able to use this without data coverage in the field and then have it sync with the server. This also affects the speed of usage if I am in a weak mobile signal area.

I found this software very easy to use with managing multiple jobs and creating quotes.

I have yet to find any cons with this software!

I use Tradify everyday, it makes my days run so much easier to plan my week and keep everything organised, I run a locksmith business and time management is extremely important. planning jobs and appointments doing quotes and being

Planning jobs/appointments, being able to sync with my accounting software and the ability to do quotes and track job history :)

Not any cons that I can think of.

Tradify has been great for invoicing and job scheduling. The new platform is set to improve things further. Job scheduling is made easy as the job goes straight to the phone of the tradie and notifies them of where to next. Invoicing is made easy as the tradie enters his time as he goes so no more waiting for timesheets. Stock on board is also added at point of sale therefore no more forgotten/lost stock. Admin then adds the extras straight from supplier and the job is almost done. Then entered on invoice screen and email off it goes. Easy to check on the overdues end of each month as they are separated.

easy to use, simple format, dashboard has useful info, help desk awesome, fast to reply and helpful.

Not to much just little things, that get sorted if able to.

The way that we can easily and accurately manage our workload from enquiries through to invoicing stage.

There are a few simple things which would be logical to improve upon eg: updating of the pricelist as costs are amended at invoicing stage.

Excellent scheduler. Easy navigation with multiple ways to arrive at the correct screen so its user friendly

Gets quite slow at peak times. Price continues to rise to the point where ill be shopping around soon

I can run my entire company through Tradify. From customer creation, to job programming to scheduling all the way to invoicing. It does it all.

Its easy to use. Everything I need is all there. I can create jobs, customers, quotes and invoices all on the one system.

Can’t fault the experience, really impressed with the continual improvements.

It has everything you could possibly want to run the heart of your business.

It can be difficult to learn from scratch.

Really has helped me keep a track on time and costs. This alone pays for the subscription

The fact that I can easily use it on whatever platform - phone, tablet & desktop. Integrates with our accounting software to improve billing.

A bit clunky when it comes to the front end - creating estimates

Brilliant

Its Easy to use and explain to new employess

The Cost - is not super expensive but could be less for extra users.

I was finding myself spending too much time entering the same information into different spreadsheets, documents etc. I can now create a professional looking quote much easier, track quotes, transfer them to jobs, which I can assign to employees, track their time/materials better, then transfer that to a professional looking invoice easily. I love Tradify, and the customer support is great! They look for feedback to improve the product. Very satisfied and would/have recommend product to other colleagues.

Simple to use, but yet the abilities are complex. It save s alot of time, and money, while keeping things organized.

Not much. I don't like that the accounting side doesn't really accomodate with the 2 popular Canadian Accounting software platforms (Sage/Simply Accounting, Quick books). Seems more Australia/New Zealand Based) Naturally. I will create a small list of features I would like to see in the software and send to you.