All CatapultCMS Reviews
1-23 of 23 Reviews
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Jody
Primary/Secondary Education, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2021
Great Product!
Everyone at Catapult has been great to work with. We wanted a website that represented who we are, the new design definitely delivered on that expectation.
PROSCatapult is so easy to use! Our previous website was clunky and hard to manage, we had to contact the developer any time we wanted to add pictures or make any other changes. Catapult has made it easy to make the changes ourselves.
CONSThe only thing we wish we could do that we can't is the ability to integrate ParentSquare into the website.
Reason for choosing CatapultCMS
Catapult's website development team took the time to understand our school and what we needed on our website. The cost was affordable and we really liked that they were a local company.
Reasons for switching to CatapultCMS
The website was hard to manage and did not accurately represent our school.
Vendor Response
Wonderful, Jody! We are happy to hear you are enjoying your websites and finding it easy to use!
Replied November 2021
Michael
Education Management, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2021
Economical Basic Website Manager with Good Customer Service
The biggest plus to our work with Catapult has been the great customer service and ability to work with the developers. At one point when it was described to me the 58 step process (no joke - I saw the list) of publishing our monthly school board meetings, I analyzed where the bulk of those steps occurred and worked with a company developer to show him the problem and my suggested solution. Within a couple of weeks, an hour long process just to post the monthly agenda was down to 15 minutes.
PROSThey helped transition us from our last website manager to their platform and provided good basic personalized training and some ongoing support. With some basic training of users, maintenance is fairly easy. I also like that there is basically a "splash page" from which I can quickly go back and forth from our various Catapult platform products.
CONSHeavy reliance on pre-done templates and layouts. Years ago when I worked in Dreamweaver I found there to be a really good balance there of greater flexibility in my editing that I get often frustrated with using Catapult CMS.
Reason for choosing CatapultCMS
Pricing and ease of transfer.
Reasons for switching to CatapultCMS
Very outdated interface, clunky to work with. CMS was definitely a step up.
Vendor Response
Thank you for your feedback, Michael! We are glad to hear training and support has been a strong suit for our team and hope you are still finding the interface user-friendly and beneficial! We encourage you to reach out to support@catapultk12.com to address any concerns or frustrations you may still be having so that we can provide any immediate or long-term solutions. Happy to help!
Replied December 2021
Amy
Education Management, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed October 2021
A great software for someone with little experience
Overall it has been good. There have been ways I have found to work around the limited components available and the support team has been amazing.
PROSI love that it is easy to use. It is simple and easy to train additional staff if needed.
CONSYou are locked down to very limited templates and components. It has a lot of clutter on the home page and not many options to remove or re-arrange how you want things to look. If you upload documents/images to one page, it does not carry over to other pages so you need to re-upload a lot of content. There is no options to create re-directs or shorten URLs. If you publish to preview only, the page publishes overnight so very difficult to work on pages and put them into the review.
Vendor Response
Thank you for your feedback! We are happy to hear CatapultCMS is easy to use and train your staff members! Please reach out to support@catapultk12.com regarding your concerns and suggestions. Our team is happy to work with you and ensure you have the best customer experience!
Replied December 2021
Michelle
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Easy to use & stellar customer service
Overall, our experience has been very positive. It is a pleasure to use the software and all interactions with customer service are great.
PROSWe switched from another educational website software company mostly because it was so difficult and cumbersome to use. Catapult is so user-friendly, making updates is very easy. And the customer service is amazing, every time. So responsive.
CONSOnly one editor can publish a section at a time. Doesn't integrate well with google calendar. The horizontal banner is sometimes difficult when formatting images in the space.
Reason for choosing CatapultCMS
user-friendly, pricing, customer service
Reasons for switching to CatapultCMS
Old software was not user-friendly, with restrictive templates, funky text formatting.
Vendor Response
Thank you for your feedback and for letting us know which areas are working well for you! Our team makes note of any cons and actively works to address them for an even better customer experience. Please feel free to reach out to us directly if you have any questions or requests!
Replied September 2021
Sean
Primary/Secondary Education, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2021
Great website and content management tool
Communicating seamlessly and timely with all stakeholders in a way that they can all access.
PROSCatapultCMS is intuitive and easy to use. Users can easily edit and add to their websites. The integration with mass notification and an app creates a powerful and integrated communication platform.
CONSThere could be more robust editing tools and it would be easier if all subpages were linked to the main page rather than having to link them as an external website. This would also make it easier to link the subpages back to the home page.
Reason for choosing CatapultCMS
Cost, features, support, felt like my business meant something to Catapult, desire to listen to and hear feedback.
Reasons for switching to CatapultCMS
Cost, ease of use, integrated communication platform.
Vendor Response
Thanks, Sean! Your feedback is greatly appreciated and we are happy to hear you are having an easy user experience! Our team really considers your suggestions whenever we have releases!
Replied November 2021
Bob
Education Management, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Catapult - More bang for the buck... and then some
Amazing. The relationship that Catapult has with its customers is the best. They do not rest until we are satisfied. Customer support and service is top-notch and they are always willing to go the extra mile to make sure we get exactly what we ask for.
PROSThe integration with tools, such as Active Directory and Google workplace makes editing nearly seamless.
CONSI have not found anything that I dislike. The company bends over backwards to meet our needs.
Reason for choosing CatapultCMS
Easiest to use, best pricing, great templates to choose from, amazing customer service.
Vendor Response
This is great to hear! Thank you for providing your feedback and letting us know which features you really value. We hope you continue enjoying your CMS!
Replied September 2021
Arlene
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Dunsmuir High
The support staff is great. I can always get help quickly if I forget how to do something.
CONSI would like one page for staff that requires a password to get in so some confidential things are there for us but not out to everyone in the universe.
Reasons for switching to CatapultCMS
From my perspective the best thing about the change was the ability to use Google Calendar for our on-line calendar, and I can control what it shows from my own google account.
Vendor Response
Thank you for your feedback, Arlene! We really appreciate it and take your questions/concerns into consideration as we release updates and fixes.
Replied October 2021
Breanna
Education Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Junction City Elementary School
Staff is great and I always appreciate the help team! They respond really quick and always make sure we are happy with the end result.
PROSThis product is for the most part easy to use. We have a really nice template that I think is very pleasing to the eye. I also believe that it is user friendly for our parents and students who utilize it.
CONSI really don't like the image editor. It is complicated and my images never really turn out how I would like them to.
Reasons for switching to CatapultCMS
We needed something that would be better!
Vendor Response
Thank you for your feedback, it is always appreciated! Our CMS team is great at providing walkthroughs/trainings and would be happy to discuss the image editor with you if you are experiencing the same frustrations. Please let us know at support@catapultk12.com. We are happy to help!
Replied September 2021
Jim
Government Administration, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
Long time Catapult user
Our company has been using this software for more than 15 years now. It has definitely grown with the times. With each release new and updated features make using this software easier. I see no reason to look for a different product.
PROSWe have three separate web sites and have multiple users editing those pages. They can all gain access through an easy to navigate dashboard. That makes it easy to quickly add or edit content. With upgrades in design our websites have a clean, fresh look about them.
CONSThere have been some issues in the past with certain features. However, the Catapult staff is always available and willing to correct/fix/improve any issues. So there is really nothing that stands out that hasn't been addressed.
Vendor Response
Wonderful to hear! Thank you for your feedback and we hope to have you a part of the CatapultK12 family for more years to come!
Replied December 2021
Jeff
Primary/Secondary Education, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2021
Catapult CMS review
Overall, the product is very ease to use and looks nice and professional.
CONSI’ve had challenges with uploading images to the banner without getting distortions, despite following steps recommended from Catapult support. I would like to review and update the overall look and feel of the website and would like more control over that. If that exists, I am not aware of it.
Vendor Response
Thank you for providing feedback! We are happy to hear your websites are easy to use and that they provide a professional look. Regarding the challenges you've experienced, our support team is happy to assist you and answer any questions you may have. Please reach out to support@catapultk12.com if your concerns remain.
Replied September 2021
Ashlie
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
1
Reviewed October 2021
Picture Edit Function is terrible
The overall ability to manage website information.
CONSI really wish the picture editor for the Banner was more evolved. It is terrible trying to find pictures that fit. I also have issues with pictures fitting in the announcement section. It takes up too much time and is frustrating.
Vendor Response
We appreciate your feedback, Ashlie! Our CMS team takes into consideration your challenges/concerns as new updates and releases come out. We encourage you to reach out to support@catapultk12.com - we are here to help!
Replied October 2021
David
Education Management, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
CatapultCMS Review
Catapult's customer service is 2nd to none! They have outstanding customer service; professional and quick turn around time on submitted questions/tickets.
PROSEasy to use drag and drop elements. Custom HTML element.
CONSThe table element isn't that robust. It's sometimes difficult to use (e.g. formatting).
Vendor Response
We appreciate your feedback and like to hear the drag and drop elements are easy to use for you! Our customer service team is happy to help with any additional questions / concerns at support@catapultk12.com!
Replied September 2021
Nicole
Education Management, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Website use with ease
Using Catapult as our host for our website has proven to be a great choice. We have been able to update our entire site at a very reasonable price. In addition, they have features that make it very easy to add or change items on the current page. In addition, it has been easy to add a page and make sure it is easy to use and edit as necessary. All and all, a great product and customer service.
CONSSome times the formatting is frustrating, but with more experience it has become easier to use and customize.
Vendor Response
We are happy to hear you're finding your websites easy to use and update! Thank you for letting us know about some of the frustrations you experienced with formatting as well. If you experience any other frustrations that have not been resolved, please let us know directly at support@catapultk12.com!
Replied September 2021
Dori
Education Management, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
BUSD Catapult Survey
Support is the best. Its great that they are constantly in touch with us to make sure we are doing ok and letting us know about new features.
PROSEasy to use Support is AMAZING! Overall, its been a great product
CONSPictures are not as flexible to upload and size for users who are a little more tech challenged
Reasons for switching to CatapultCMS
Catapult is much more user friendly
Kyle
Education Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
CatapultCMS gets the job done and then some!
Easy to use, deploy and train others to use. Customer service is amazing.
CONSSome features don't always work how they should. To be fair, the team at CMS is very responsive to issues and does what they can.
Molly
Education Management, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
User Friendly
Love it! I would not use anything else for our school.
PROSI love how easy CatapultCMS was to learn and navigate through. [SENSITIVE CONTENT] on the support team is really fantastic at answering all of my questions in a timely manner.
CONSI don't really have any cons to the software. It's easy to use and if I can't figure something out, the support team is right there to help! :)
Vendor Response
Happy to hear, Molly! Thank you for providing your feedback and letting us know how your CMS experience has been!
Replied November 2021
Gabriel
Education Management, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed November 2021
Decent product, lousy integration
The product itself is better than the last several CMS products we've used (from smaller vendors).
CONSThe integration with other Catapult products is terrible to non-existent. We use EMS and Connect as well as CMS, and have to have separate scripts to synchronize data for each product.
Vendor Response
Thank you for providing your feedback! We encourage you to reach out to support@catapultk12.com in order to address any concerns or challenges you have been facing. Our support team is eager and happy to help!
Replied December 2021
George
Education Management, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2021
Catapult glad I use it.
Excellent
PROSFairly good user interface. Ease of use. Customer service.
CONSSome buttons. Could be more obvious. Had an access issue with announcements
Reasons for switching to CatapultCMS
Ease of use
Vendor Response
Thank you for your feedback, we really appreciate it! We are happy to hear your CMS is easy to use and navigate!
Replied November 2021
Linda
Education Management, 1,001-5,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Easy to Navigate and Excellent Customer Service
It is easy to navigate. I appreciate that the company as a whole is innovative and continue to add features that are useful and progressive. Customer service is also excellent.
CONSIntegration with some of our other apps would be ideal.
Vendor Response
Thank you for your feedback! We hope to establish a user experience that is easy to use, provides you with some creative freedom and also empowers you in the process! We are curious as to which apps you would like to see integration with in the future? Please feel free to let us know at support@catapultk12.com!
Replied September 2021
Aaron
Education Management, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
CatapultCMS
It makes it easy to manage the website without having to know how to write the code yourself.
CONSI would like for there to be more sorting options for drop down folders.
Vendor Response
Thank you for your feedback! We really appreciate and value our customers and hope to continue providing great customer service and solutions! Please note that any concerns or suggestions are considered whenever bug fixes or updates are released!
Replied December 2021
Liliana
Education Management, 201-500 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed October 2021
Ease of use.
I am very happy with the program.
PROSThe program is very user friendly. Step by step progress, I also enjoy being able to preview the message I am going to send out. I enjoy that I can access it from my cell phone and the program is just as easy.
CONSI do not enjoy when I call the number to record the message.
Reasons for switching to CatapultCMS
Price and features
Vendor Response
Thank you for your feedback! We are happy to hear your websites and content management system are easy to use! Please reach out to our customer support team with any questions, concerns or suggestions and we'd be happy to help! Support@catapultk12.com
Replied December 2021
Laura
Education Management, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Catapult
It's very easy to use! Whenever I need help, the support team responds in a prompt manner.
CONSNo aspects are difficult to use. Maybe facilitating the process of uploading documents and images would be helpful.
Vendor Response
We are pleased to hear your websites are working well for you and are easy to use! Thank you for your feedback and suggestion regarding the document and image uploading process!
Replied September 2021
Karina
Primary/Secondary Education, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Catapult Review
I like the ease of purchase and the customer service
CONSThere are currently no complains from me
Vendor Response
Thank you for your feedback! We value your input and are always happy to hear you're enjoying your products and services!
Replied December 2021