The support can be great at times, and the tool is very easy to use. They also allow for some really great integrations and customization of their app.

This software decouples us from our transactional software enhancement pipeline and allows for a quick solution to a problem with simple analytics for data insights.

I loved working with Rep to get this set up. He was kind enough to work with our timeframe to get things set up, and answered all the questions I had about the product.

Limited styling and layout options for knowledge bases.

I personally benefit from it because it saves me so much time and money not thinking about having to code our own one.

Working with the Elev.io team has been great. They are responsive, but more than that, extremely helpful if we hit any issues or questions.

This makes Elev.io a must-have. Their support is very responsive which makes it even more pleasant to work with the tool.

Ease of setting up multilingual articles. Integration in our platform.

Great product, great team, great value to our business.

From creating new articles to building contextual help it's all gone very smoothly. Any time I've had any questions or concerns their support team has been quick to reply, friendly, and very helpful.

I love how Elevio lets you source your help documentation from all the help desk solutions available, so you don't need to re-write everything.

Overall we are very happy with how Elevio is integrated into our platform and helps us prevent questions and be proactive with supporting our clients. Especially with how easy it is to configure.

The Ease of use for the non technical members in the team, with great powers on the front-end for end-users.

All of this makes it difficult to keep track of multiple integrations at once.

Very responsive to support questions and implementing product requests. Built-in classes to make colored boxes that highlights content.

Easy to set up, easy to use and our customers are using it and loving it.

Easy to implement and saves so much time and money on coding this functionality.

For what it sets out to do, elevio does it fairly well. However, as our business needs get more complex we're worried that the functionality of elevio will not be sufficient to keep up.

Stable, quick, accurate, well supported and evolving in terms of features.

The Elev.io team from Chris, the CEO, on down is amazing, humble, and responsive. I've had great experiences both from a support side and a product feedback side.

Honestly this software is awesome and the support has been stellar.

Easy to implement and allows for rapid delivery of contextual help where our customers need it the most.

The articles look clean and nice inside the app, and they have a rich feature set both from a features and buttons perspective as well as programmatically via the API.

It provides a comprehensive range of features that are incredibly easy to navigate, allowing me to effortlessly organize, manage, and access my files and documents.

While there are some minor areas for improvement, the platform's overall effectiveness and responsive support team have made it an essential tool in my data analysis toolkit.

The platform's user-friendly interface and excellent customer support make it a valuable tool for streamlining digital asset management processes and improving overall productivity.

My overall experience with 4ALLPORTAL is awesome. It is very useful for me day to day.

You will not face any major issue to dislike this tool. Some lag issue which may be server problem or network issue.

Very good at handling marketing materials/collaterals and multiple search kinds are sure to be searchable. They also support multiple languages for DAM and PIM.

The search and filter options are highly effective, helping me quickly locate specific files.

I am super happy - The software is stable and solid. There are no negative anomalies at the moment, so a recommendation is guaranteed.

The design is very intuitive. The selection to download feature is my favorite because it is so easy to use.

It is totally recommended to everyone looking for it.

It may take some time before you'll be able to handle it alone.

Natural HR has truly been a game-changer for me when it comes to managing human resources. It has a remarkable ability to tackle a wide range of HR challenges effortlessly.

Accessibility through various pursuit types is guaranteed. It's an extremely strong DAM with an incredibly high list of capabilities.

Additionally, occasional technical glitches and slow loading times have been experienced, which can disrupt workflow and cause frustration.

The speed and responsiveness of the app are truly remarkable, enabling me to accomplish tasks quickly and efficiently.

It has addressed several critical business problems related to data management and marketing material organization.

This enables users to have better control of the approval process, accurate reporting, and eliminates the cost of additional third-party workflow software.

The data modeling enables different user groups to search based upon the natural language of each department creating a great user experience for each group.

It is easy to use and navigate. I like being able to customize my dashboard.

It provides a seamless and intuitive user experience, allowing you to effortlessly organize, manage, and distribute your digital assets.

The platform has user friendly interface and is easy to use.

US Dollar

Elevio is a self-service support and customer education platform that helps users create and manage a knowledge base. It offers built in content management tools, and users can also import existing knowledge base content.


The software uses machine learning to suggest new keywords and topics that could be included in the knowledge base. Users can collaborate with colleagues, share content workflows and drafts, and then publish completed content.


Elevio monitors how customers are engaging with the knowledge base, provides review usage statistics and reports, and enables users to leverage customer queries and feedback to identify areas of improvement. The application provides an "advisor" tool that alerts users when content is out of date and suggests how the content could be updated. Elevio integrates with Zendesk, Salesforce Desk, Freshdesk, and Slack.


Pricing is per month. Support is provided through an online knowledge base, video tutorials and via email.



LongDescription

Support Ticket Management

Engagement Tracking

Cataloging/Categorization

Surveys & Feedback

Text Analysis

Self-Learning

Document Storage

Access Controls/Permissions

Activity Tracking

SEO Management

Transfers/Routing

Customer Segmentation

Customer Service Analytics

Active Directory Integration

SSL Security

Sentiment Analysis

Single Sign On

Approval Process Control

Knowledge Management

Communication Management

Offline Form

Collaboration Tools

Churn Management

Content Library

Full Text Search

Content Publishing Options

Data Import/Export

Self Service Portal

Account Alerts

Help Desk Management

Version Control

Content Management

Configurable Workflow

Proactive Chat

Multi-Channel Data Collection

Survey/Poll Management

Audio File Management

Performance Metrics

Text Editing

Multi-Channel Communication

Support Ticket Tracking

Role-Based Permissions

Workflow Management

Video Support

Ticket Management

Image Editing

Activity Dashboard

Reporting & Statistics

Predictive Analytics

Knowledge Base Management

Network Monitoring

Decision Support

Website Visitor Tracking

Real-Time Chat

Service Level Agreement (SLA) Management

Account Management

Chat/Messaging

Customizable Templates

WYSIWYG Editor

Customer Management

Real-time Consumer-facing Chat

Interaction Tracking

Dashboard

Multi-Language

Alerts/Escalation

Customer Engagement

Customizable Branding

Reporting/Analytics

Usage Tracking/Analytics

Widgets

Feedback Management

Customizable Forms

Negative Feedback Management

Customer History

Tagging

Content Creation

Third-Party Integrations

Multiple User Accounts

Canned Responses

Onboarding

Live Chat

Search/Filter

Electronic Forms

Starter: $79 / Per Month billed annually or $99 month-to-month
Regular: $119 / Per Month billed annually or $149 month-to-month
Premium: $249 / Per Month billed annually or $299 month-to-month

A 14-day free trial is available.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

elevio

Live Online

Documentation

Videos

Euro

4ALLPORTAL is a Digital Asset Management (DAM) and Product Information Management (PIM) software for companies looking for a scalable and customizable solution to make workflows around data and file management more efficient and automated.

Use your customized 4ALLPORTAL as a central place to manage, find and share files and data. Create workflows and automate repetitive, time-consuming tasks. Get back to creativity and productivity.

4ALLPORTAL offers hosting on failsafe Kubernetes clusters (server location Germany) as well as a long-term on-premise solution on your own servers.

With your 4ALLPORTAL you get a fixed contact person on the manufacturer side as well as an experienced developer team including a fixed project manager.

One software 4ALL data! Share your requirements or determine them in a first phone call with the 4ALLPORTAL experts. Then get a demo including access to a test system of an individualized 4ALLPORTAL and become part of the 4ALLPORTAL community!

Why 4ALLPORTAL DAM?

Organize your digital assets in your own media and image database by tagging files, assigning usage rights, creating tasks, comparing versions, and more. Temporarily share selected files with others via public facing portals or the e-ticket.

Create your own custom media and image database that allows users to manage digital assets in a variety of file formats such as photos, videos, InDesign files, PDFs and Office documents in one centralized system. 

Why 4ALLPORTAL PIM?

Use the PIM as the heart of your data enrichment. Pump your information from the PIM into your ERP system and other third party systems. The API-first approach and the open RESTful API ensure a smooth integration.

The category tree for metadata inheritance is possible in an infinite number of sublevels. For example, maintain 

Why 4ALLPORTAL Brand-Shop?

With 4ALLPORTAL Brand-Shop you maintain your corporate identity in the form of language, colors, logos, styles, etc. to create uniform marketing materials. Create marketing materials such as flyers or brochures in seconds. Simply add the products you need to your shopping cart and receive the requested materials in just a few clicks.


File Management

Commenting/Notes

Document Templates

Multi-Channel Marketing

Customizable Categories

User Management

Multi-Channel Management

Product Catalog

Data Storage Management

Data Synchronization

Video Management

Master Record Management

Order Management

CMS Integration

Rules-Based Workflow

Categorization/Grouping

Digital Asset Management

Asset Sharing

eCommerce Management

Template Management

File Transfer

File Conversion

Asset Library

Data Quality Control

Filtering

Social Media Integration

Documentation Management

Asset Categorization

Quality Control

Multiple Format Support

Multimedia Support

Mobile App

Image Library

Metadata Management

Monitoring

Product Data Management

Drag & Drop

Secure Data Storage

Data Modeling

Task Management

Watermarking

Campaign Management

Document Management

Multi-Channel Distribution

Online Catalog

Data Mapping

Customizable Reports

Change Management

Alerts/Notifications

Brand Guidelines

Data Verification

Hierarchy Management

As an enterprise DAM & PIM, 4ALLPORTAL grows with your needs and is very flexible and customizable. Therefore we can never say exactly how high the price will be before we know what demands and individualization wishes you have for our software.

For this reason, we make a demo with our prospective customers in advance to be able to respond to individual requirements. Afterwards you have the possibility to get a customized test environment. Of course, we can also give a price range in the first conversation

elevio vs 4ALLPORTAL

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