All Ideagen Quality Management Reviews
1-25 of 165 Reviews
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Sarah
Verified reviewer
Warehousing, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2023
Q-Pulse Enterprise
The benefits of having Q-Pulse is the team behind it. Any issues we have had, have been hands on with the Q-Pulse support team. Also, having been involved in the roll out of the Q-Pulse system in the business I work in, I have to commend the consultant who worked with us.
PROSWhen I first joined my company it was a privately owned company, however, now 6 years later, the business has massively grown with a number of acquisitions and having made the move to become a public company. With the acquisitions, the ease of having Q-Pulse Enterprise allowed us to roll out the QMS and provide real live data and streamline a number of our processes.
CONSDue to the number of employees that I currently work with, and working in a quality and compliance industry, that training is core to the success of the business. Having a platform that can demonstrate this is critical. Whilst Q-Pulse currently offers way of documenting training, I do believe it is quite manual and could improve. If this improves, Q-Pulse will prove to be a very robust and attractive quality management system.
Annabelle
Building Materials, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
Qualsys Experience
A positive experience with knowledgeable and helpful staff to help you through the implementation and problem solving.
PROSEase off use Ability to run from IPad's and phones Flexibility of being able to tailor to own needs Dashboard for tracking performance Easy administration
CONSAudits process is long winded and could be simplified by being able to raise on close on the app. Modules are not interactive with each other and operate independently.
Reason for choosing Ideagen Quality Management
Locality of organisation User friendly Proce
Reasons for switching to Ideagen Quality Management
Previous system was no longer supported and users were not happy with it. Lost all buy in and employees deviated from the system so losing visibility of the EHSQ performance from a central function.
Vendor Response
Thank you for writing us a review Annabelle. We're really delighted you find EQMS easy to use and flexible to tailor to your own needs. Thank you for your feedback about the audit process. We're getting a support nurse to get in touch with you as you can raise and close audits on the mobile application. All the best, Emily
Replied August 2019
Stephen
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2017
Overall, very positive. The business has staff in all departments who engage well with customers.
The ability to configure the system is made very simple. Changes can be made by administrators with minimal effort which is invaluable to any business which is either growing or operates in a dynamic environment. The software has constant releases either for fixes (which obviously everyone wants to avoid altogether) or for improvements. We have seen several iterations of a module in the space of a year which has helped how our users engage with the system. On a similar note, I am impressed with how the company will make changes to the software upon request. Changes are reviewed and implemented in a timely fashion.
CONSHaving to re-create successful pilot projects from UAT to the Live site is a frustration! Whilst I have praised the configurability of the system I believe there are further improvements which could be made to enhance the software further. The module nature of the software has meant some modules are behind others in terms of aesthetics and functionality (but I know this is something the business is working on).
Vendor Response
Hi Stephen, thank you for taking the time to review EQMS. We are delighted you have found the changes to EQMS have been made in a timely manner and that you have found the configuration process has been simple. We have our customer voice meeting first thing next week and we will cover how we can streamline the UAT to go-live process. We will let you know whether that is going to be possible. We're really delighted you find the value for money and the customer support excellent. We'll keep working on ease of use and functionality. Many thanks, Emily
Replied July 2017
James
Plastics, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
eQMS Software Reinvigorated Our Quality Compliance Processes!
We gave Qualsys an extremely short lead-time to embed Document Manager and Issue Manager - both deadlines were met in time which was HUGELY impressive. Customer support / service is impeccable.
PROS1) Easy to configure 2) Simple to use 3) Clever features (progress dashboards, document links etc).. 4) Document review reminders 5) Users can give feedback on controlled documents
CONSThe reports are not configurable enough for our processes
Reason for choosing Ideagen Quality Management
The software just looked and felt better then Q-Pulse. The clever features and ease of use sold it to us.
Reasons for switching to Ideagen Quality Management
DDM was originally brought into the business as a document management software tool. We were told that the software could handle a full eQMS, which when rolled out proved extremely difficult.
Vendor Response
Thank you for the kind words James! We're so glad you're enjoying using EQMS and that it has reinvigorated your quality and compliance management processes. We'll get your account manager to get in contact with you about any reporting gaps. It may be that you've thought of a new metric idea others may find helpful too! Alternatively, please send any feature or idea requests through to the whole team at info@qualsys.co.uk. We'd be delighted to hear any ideas you have. Thanks again, Emily and the Qualsys team. www.qualsys.co.uk/contact
Replied July 2019
Kelsey
Verified reviewer
Research, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2019
Flexible, User Friendly Quality System
We have fully automated periodic review of documents and have successfully and easily integrated newly acquired sites into our Quality Management system utilizing the bulk upload and automatic approval features. We are staying compliant with competency testing through use of the training module which tracks required, completed, and incomplete training and allows expiry of training each year. Qualtrax support is always great, very response, and able to provide admin level users with great support through user forums and resource documents. We are also able to troubleshoot our own on-prem instance through access to error logs.
PROSThe flexibility of the Qualtrax software is by far the biggest selling point. The customizable and configurable workflows have helped our organization go almost entirely paper free in our Change Control, Deviation, CAPA and A/P invoice process. We are also looking to add additional workflows in the near future for software access and Action Item tracking.
CONSThere are some limitations with reporting on training matrices that are a bit frustrating as we have to manually track training curriculums.
Michael
Verified reviewer
Electrical/Electronic Manufacturing, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
AWESOME PRODUCT AWESOME PEOPLE
Our overall experience with Qualtrax has been wonderful! We have been users for over a decade and have watched this company evolve catering to our specific needs. Every issue has been resolved and done so in a very timely and ethical manner. The AHA site makes for a great and easy way to offer suggestions and also to receive support. Our company has had a ROI equivalent to 100's of thousands of dollars with the implementation of Qualtrax workflows. Qualtrax is a powerful tool for effectively maintaining a quality management system within your business. A few months ago the president visited our site here in northern Virginia just to check in on us. How awesome is that!!! As a customer it was very cool to see them take the time to visit our facility and see Qualtrax in action and address any concerns that we may have had. So again, our experience as a whole has been A++++!! Thanks Qualtrax for standing behind your product as well as you do!!
PROSUSER FRIENDLY CUSTOMER SERVICE Workflows
CONSTHE LOOK OF THE INBOX PAGE. KINDA BORING...
Sharon
Verified reviewer
Semiconductors, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
Great Product for all sizes of Quality Management systems
I manage three areas at our site , Q-pulse makes that very easy for one person since everything is documented and recorded in the system. Monthly reports are also easy because of the analysis module which makes reviewing the data easy.
PROSEasy to use and great customer support. Good help feature so most issues you can figure out on your own. Great record keeping and control on all the business processes in the system. Make audits very easy to navigate since every record is at your fingertips. Being able to make fields mandatory means you never are missing information.
CONSThe online training course for the basic version is not the best, not at intuitive as I would like to see.
Reason for choosing Ideagen Quality Management
Familiar with Q-pulse from previous employer, system is very customizable over other systems.
Tomasz
Verified reviewer
Medical Devices, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2023
Q-Pulse - a comprehensive and customizable Quality Management System
Comprehensive and customizable system. It does well what it's supposed to do.
PROSDocumentation Control and CAPA/Workflow modules work well and allow my organization to maintain compliance and improve our internal processes. Supplier Control and Audit module also perform well.
CONSUser interface is dated and sometimes software is not the most intuitive to use.
Reason for choosing Ideagen Quality Management
I joined the compan after the decision was made, so cannot comment on this.
Alex
Pharmaceuticals, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2023
Quality System
I really like how intuitive and user-friendly the platform is. It made managing quality processes and compliance tasks much simpler. The customizable features also stood out to me – I could tailor the system to match the specific needs of my organization. Overall, it helped us streamline our quality control efforts effectively.
CONSOne thing I didn't particularly enjoy about Ideagen Quality Management was the learning curve when first getting started. While the platform is user-friendly, there was still some initial adjustment needed to fully grasp all the features and customization options. However, once I got the hang of it, the benefits definitely outweighed this minor inconvenience.
Stephen
Pharmaceuticals, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Great for a simple DMS
Availability of different quality modules.
CONSWould like to see the ability to create webforms and to view document along with Q-Pulse metadata record.
Lacey
Public Safety, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed July 2023
Useful product for tracking and storing documents
We didn’t have quality management software prior to this purchase so I don’t have much to compare it to, but I really like having the software. It seems to really help us keep track of everything.
PROSI like having all of our quality documents and policies in one place. I don’t have to search different places on the network to find what I am looking for, and I like the search feature.
CONSIt has a steep learning curve and takes a bit to get used to and figure out how to use.
Natalia
Hospital & Health Care, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2023
Q-pulse implementation
Better functionality from previous QMS system. Ability to work across sites and still have access to system.
CONSUnable to upload multiple documents at the same time with set template/duplicates. Have to do one at a time which meant transfer from previous quality management system was difficult.
Reasons for switching to Ideagen Quality Management
Trust merger and other hospital site was already using Q-pulse.
Michelle
Medical Devices, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
Qualtrax - A Customer's View
As anyone who has worked with Software knows, software is only half of the package. Customer support, and service comprises the other half. As much as I love the Qualtrax Software, it’s the support and employees that make your company. Every single person I have interacted with has been not only helpful, and friendly, but genuinely kind. The support we have received is stellar and I would recommend Qualtrax for that aspect alone. The site for customers to submit desired features for possible implementation tells me that you take the needs of your customers seriously; that you value our suggestions and needs, which is rare in a company. Usually companies will say they want your feedback but it’s all talk. What you have done to engage your customers in the development process is impressive. Not only did you set the site up you give us feedback on the status of our suggestions. I am truly impressed by your company as a whole. The employees that have worked to help us over the years with setup, updates, renewals and issues have been amazing, I can’t thank them enough.
PROSThe ability to customize the database to fit our needs. The fact that Qualtrax is constantly updating and striving to add features that will benefit their customers is another desirable aspect. I've never worked with a software company that was so invested in there product. Your employees take pride in the work they do and it only takes five minutes of talking with them to see this.
CONSThere are some features in regards to the workflows that fall short of allowing us to be truly compliant.
Reason for choosing Ideagen Quality Management
We are constantly updating our product data sheets and needed the ability to customize and create our own workflows. We also needed Software that offered a Validation book, so that with each update the validation book would be available for us to use. Qualtrax offered both of these features. Only one of the other products we looked at came close to what Qualtrax offered, but at 4x the cost, with a limited ability to customize and no validation book. Qualtrax simply stood out among them as the best fit for us. I'd also like to say that I didn't feel we were getting the standard "sales pitch," there was a straight forward honesty that I truly appreciated from the sales staff that has continued to prove true with everyone I've dealt with. It was a decision I have not regretted.
Tom
Chemicals, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Robust & Flexible workflows are invaluable and come standard rather than as an add-on or up-sell.
This is a great company to work with. The sales process was not pushy, and they were honest and up front about what the product could and could not do, which is very refreshing for a software company. The onboarding process was great. The trainers are very skilled and personable. The follow up to questions is prompt and very helpful. Technical support is excellent. They respond in a timely manner - same day in every instance where I've needed them. Speaking to a live person who lives in the US is becoming harder and harder to find, but these guys do it! They also have an annual User's Conference, which does cost money, but is worth its weight in gold. It's limited capacity ensures you get one-on-one attention from their technical team if needed, and networking with other users proved invaluable. We were able to share workflows with other users and use their designs to implement in our own system. Very, very helpful.
PROSI love the flexibility that workflows offer. We initially purchased the platform for document management and audit preparedness, which it does exceptionally well. We have expanded its use far beyond our quality department thanks to the workflows functionality. Nearly any process that your organization currently does on paper can be automated as a workflow. This reduces paper, eliminates the possibility of something getting lost or buried under a stack of other documents, and makes reporting a breeze.
CONSThey recently released a dashboard, but unfortunately, the dashboard does not offer click-through functionality. For example, I can see how many open items I am responsible for, as well as their status (new, approaching, late, expedited), but if I click on expedited tasks in the dashboard, I'm taken to my general inbox, which includes ALL tasks, documents, and workflows. It's a small thing, really, but it does leave something to be desired from the user perspective.
Anthony
Oil & Energy, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2023
Q-Pulse
Q-Pulse also offered robust reporting and analytics capabilities, providing us with clear, concise, and visually appealing reports. This made it much easier to communicate with other departments and higher-ups about our current state of quality and any areas that needed improvement.
PROSIntuitive User Interface: easy to navigateComprehensive Suite of Tools: The platform offers a wide range of tools for managing quality, including modules for document control, audit management, supplier quality, CAPA
CONSCustomization LimitationsHigh learning curveAbsence of full functionality of the mobile app
Ranee
Law Enforcement, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2019
Quality Management System that works
Excellent! The customer service is the best I've ever had with any vendor and they always respond to my emails/calls very quickly. I was in the middle of an assessment once and could not figure out a problem. I sent an S.O.S to Qualtrax and within minutes I got a phone call back and someone on the other end helping me.
PROSImplementing Qualtrax allowed my quality system to be paperless. Processes, sign-offs, authorizations, checks/balances, etc. can all be done through the system from cradle to grave without generating a single piece of paper. Another great thing about Qualtrax is the flexibility of its licenses. As a business that does not generate revenue, it's not possible to get a copy of everything per user so the ability to switch the licenses around and allow them to be used when needed is extremely helpful from a budget standpoint.
CONSI am a needy customer who's knowledge and usage of the system is relatively advanced; so there are features that I would like the system to have to help facilitate my work as a Manager and Administrator. However, sometimes my "wishes" aren't in high demand by the rest of the community so I have to wait.
Crystal
Law Enforcement, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Qualtrax - Indispensable for Our Crime Lab
We used to spend so much time chasing paper, scanning, emailing, and storing documents on multiple places on our LAN. Qualtrax has largely eliminated this clerical work so our laboratory's Quality Assurance Unit can spend more time on continuous improvement. We have been using Qualtrax since 2013 and it has really improved communication and effectiveness of processes in our laboratory.
PROSDocuments (and document review and approvals), trainings, and workflow processes are centralized, trackable, reportable, and viewable by the staff that need to see them. Ease of use with an intuitive interface. Cloud based system allows us to access our documents and workflows while in the field or telecommuting. Multiple permissions allow for great flexibility with what users and user groups can and cannot access in the system. They have the best support of any vendor I have ever worked with.
CONSSometimes reports need to be exported to Excel to make them look better on a page, but that is because we are using Qualtrax to record a large amount of data and it is a really minor issue for us.
Carl
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2017
EQMS is simple and effective. It is a nonsense free application that makes sense of managing Quality
Simple to use, simple to set-up, simple to train and simple to administrate. Its very functional and configurable and is well supported by Qualsys. It is also delivers some considerable time savings in areas such as auditing and action management. The system automates many of the administrative tasks and provides some excellent real time reporting.
CONSSome of the modules somehow feel less superior to document management module. They are clearly well developed but it clear that the system began with document management and the evolved into other areas.
Vendor Response
Hi Carl, Thank you for your review of Qualsys. We are really pleased EQMS is delivering considerable time and cost savings at Sodexo. We really value our partnership with Sodexo and your team has provided us with some really valuable ideas into how we can improve all of the modules. We are always investing in EQMS modules to deliver greater insights, visibility into performance and time savings. Thank you, Emily.
Replied July 2017
Shelby
Pharmaceuticals, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2023
Fair Q-Pulse Review
Good - our account manager [sensitive content hidden] is really helpful and always responds to any queries. We have feel supported. The cost is so high for the modules we will not be purchasing any more.
PROSThe layout is good. The administrator functions are easy to use.The document module is great and functions exactly how we need it to.
CONSTo make changes, build reports etc - this can seem really complicated and takes alot of time to do. Much more training would be required to become competent at this which comes at s big cost. The modules are really expensive - we would like to have more but cost completely restricts this.
Reason for choosing Ideagen Quality Management
I was not involved with the purchase
Reasons for switching to Ideagen Quality Management
We switched from QWB because they were discontinuing the system
Andrea
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
Q-pulse is a tool used by my organisation to successfully continues to meet regulatory requirements
Q-Pulse enables business to comply with regulations that lead to accreditations of the work my company does.
PROSIdeagen Q-Pulse QMS is user friendly software. Q-Pulse support is very responsive and efficient in sorting any issues we might have. Recently, we successfully migrated to the new version of software and the team behind upgrade made the transition very easy.
CONSIt would be great for academy training modules (all including advanced) are available without additional cost to the oragnisations.
Alla
Biotechnology, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Qualtrax saves time !
Overall this system is very well put together and will organize company's quality system. Qualtrax customer service and tech support are always available.
PROSThis system has the option to attach Compliance Standards to documents and within workflows. It also has the capability to filter reports by Standards. Analyst competency is a big part of compliance. This system allows you to create trainings and tests schedules to maintain analyst's competency. Proficiencies (blind samples) can be tracked by workflows. Also Collaboration is critical in quality control. This system allows multiple analysts to participate in a workflow instance. This means that if one analyst initiated a workflow then another analyst can finish. It documents which analyst completed each step in that instance. One can also create groups that will have specific permission within Qualtrax. Consequently, Risk assessment is critical for Compliance. This workflow can be initiated for multiple reasons and can trigger corrective action workflow if necessary. It is also very helpful that several accrediting bodies are also using Qualtrax.
CONSI think that it would be helpful to have list custom field alphabetized. It would also be helpful to create a workflow instance URL links to allow the auditor see a particular workflow.
Stewart
Public Safety, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2019
Compliance Management Made Easy
Qualtrax has made managing ISO/IEC 17025 compliance of a muli-site crime laboratory system much easier through electronic approval and storage of documents and streamlining compliance management.
PROSQualtrax allows me to manage accreditation compliance at the touch of a button. Processes that were paper-based are now electronic which allows much faster input and response from laboratory staff. Qualtrax's reporting functionality enables easy and intuitive data retrieval. Upgrades to the software are communicated clearly and, if needed, Qualtrax support is standing by to assist in your needs.
CONSQualtrax is highly customizable which can seem intimidating to some users.
Anonymous
1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed July 2019
Great software for quality management but low integration between modules
EQMS have help us strengthen our document control for both access and availability. It has also help us develop a strong issue management system with all the company involved.
PROSDocument control is easy as well as issue manager and supplier manager. Easy to engage everybody in the company.
CONSPoor integration between modules. To link issues with suppliers may be slow. Spanish translations have improved but there is a long distance to a proper multilanguage platform.
Vendor Response
Thank you for your honest review. We're constantly trying to improve integrations between the modules and take your feedback very seriously. We're delighted you've found it easy to use and to engage everyone in the company. Please if you would like to send any more suggestions through to the Qualsys team, email usability@qualsys.co.uk or visit our website www.qualsys.co.uk/contact. Our team would be delighted to hear from you. Many thanks, Emily and team
Replied July 2019
David
Law Enforcement, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Alameda County Sheriff's Office - Qualtrax Review
The ease of use, document management, workflows, and most recently the hosted server. I've essentially converted the laboratory documentation from hard copies to all electronic. This has played a significant role in the success of our 17025 accreditation.
CONSI would say early on I did not care for the document compare module we purchased. Fortunately, we are no longer charged for it. I would like to see better customization of how the workflow reports are in Qualtrax. The ability to export them is nice, but if one were able to adjust column widths within the software that would be great.
Chris
Pharmaceuticals, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Rapid deployment and easy to implement
Mexichem needed a GxP compliant solution that was quick and easy to implement.
PROSEase of implementation. Support from Qualsys staff during and after implementation. In particular, the structured process that Qualsys employ to ensure configuration is correct and meets all user requirements.
CONSThe User Interface could do with updating in our version but I believe this has been captured in the new version.
Reason for choosing Ideagen Quality Management
The Qualsys staff gave an excellent account of the system and were able to demonstrate how compliant the system is.
Vendor Response
Thank you for your thoughtful review, Chris! We're over the moon you've found the structured EQMS configuration process easy and enjoyable. We are indeed updating the interface and there are lots of exciting developments we can't wait to announce! Thanks again, Emily
Replied August 2019