All LRS Antilles Reviews
1-17 of 17 Reviews
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Shelley
Non-Profit Organization Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Easy to use and customize
We chose Antilles to create a whole new website for our economic development business.
PROSAntilles is very similar to other CMS software but I think it is even easier to use. It is also very intuitive and logical in its setup. I like that it is easily customize-able and has "modules" that can be added or removed. I also like that I can access the HTML if I prefer from the wiziwig box.
CONSNone so far.
Reason for choosing LRS Antilles
Antilles is a MUCH better product - more streamlined and simple too.
Reasons for switching to LRS Antilles
Concrete 5 is not easy to use or modify.
Vendor Response
Thank you, Shelley! We are so happy that you have joined the LRS Antilles family. We look forward to helping your business grow in the future!
Replied March 2020
Tammy
Financial Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Antilles for All Levels of Experience
We have been a long-standing client with LRS. This is the first web launch that we utilized Antilles. We should have adopted it with our last launch.
PROSThe interface is vibrant and intuitive for our users. The training curve has been reduced greatly with this platform.
CONSThe platform has adapted easily to our needs. We are early in the usage of it and have not found any dislikes.
Reason for choosing LRS Antilles
The ease of navigating the platform and how intuitive it was for all levels of experience.
Reasons for switching to LRS Antilles
Our CRM service provider was no longer going to host our content-only pages so with the redesign we had to embark on finding a new CMS platform. So happy we did!
Vendor Response
Thank you Tammy! Thank you for your continued trust in our team. We're happy that you are enjoying LRS Antilles!
Replied December 2022
Chris
Design, 11-50 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2020
Review of LRS Antilles
See above. It's been pretty tough to manage without help from the Web Services team.
PROSSeems to cover the gamut of what our page offers.
CONSWe struggle to know how to implement changes independently. It's time consuming to learn and then impossible to remember, so you end up re-learning again. This is made more difficult by the fact that it has not been overly intuitive.
Vendor Response
Thank you for your feedback, Chris. We take your concerns seriously and want to help improve your experience with LRS Antilles. Our free resources include how-to videos and a downloadable user guide. www.getantilles.com/how-to-videos/ www.getantilles.com/how-it-works/antilles-documentation/. Our blog at www.lrswebsolutions.com/blog also includes an "Antilles Pro" section for our users as well as other tips for website best practices. We also can give your team a quick refresher training on how to use the platform. We understand it can be challenging to keep your website updated. Let us know how we can help.
Replied March 2020
Celeste
Mental Health Care, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Antilles - A CMS most anyone can use
Once you learn the CMS, everything is very straight forward and easy to use in Antilles. Some pieces take a little longer to learn than others but that's not unusual. Things that used to take me an hour or more to work on now take half the time. It's nice to work with a product that is powerful yet easy to use.
PROSThe software is easy to learn and use. Editing site copy is a breeze; replacing links to documents within the site are simple and efficient; and SEO design is no longer a nightmare with the built in SEO building/scoring feature. The list builder is great ... makes keeping content updated a breeze. LRS thought of just about everything when designing this software.
CONSHonestly, I don't believe there is anything I don't like.
Reason for choosing LRS Antilles
It's a top notch product. Extremely user friendly and powerful at the same time. License and hosting pricing that is reasonable. And, let's not forget about LRS the company - I can not say enough good things about this company. Their tech support is terrific and the project team (I'm on my third project with them) is incredible to work with. If you're looking for a new CMS, LRS Antilles is worth the look.
Reasons for switching to LRS Antilles
DotNetNuke was becoming increasingly difficult to work with and the software support was next to none. Its user friendliness really is no longer there. On top of that the pricing for the product is extremely high, particularly for open source software.
Vendor Response
Thank you, Celeste! We love working with you and are so happy to help Chestnut Health Systems improve its digital presence!
Replied December 2019
Jerry
Government Administration, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Review of Antilles
Excellent. As a small organization with a limited budget, LRS worked with us to make the transition happen for the product. The software is easy to navigate and provides access for small staffs that we would not otherwise have.
PROSThe software is easy to navigate and provide information to your members. Once established, it can provide ease with access to information and products for association members, staff and board members.
CONSSome of the updates are not always available to your version of the product. We share an office with a company that purchased the software a few days after we did and they seem to get updates that we do not.
Reason for choosing LRS Antilles
I have been a customer of LRS for over 20 years. They recommended the product, I trust the web solutions team and have not been disappointed.
Vendor Response
Hello Jerry - - Thank you for your feedback. We truly appreciate your time. Our post-launch support plan ensures that you will always have the most up-to-date version of LRS Antilles. Our records show that both you and the company to which you referred are currently on the same version. As you know, we are always updating the Antilles platform, so keep an eye out for more improvements. Let us know how we can help you!
Replied March 2020
Mandy
Civil Engineering, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Antilles is a high-quality web-management system
I want to give special mention to LRS' outstanding help-desk staff. The group is highly responsive and accommodating. We've encountered many aspects of Antilles that we've needed to tweak since we launched the system, and the help-desk folks have gone out of their way to assist us with these fixes so that Antilles will function at its very best for our needs.
PROSThe Antilles interface is quite intuitive and user friendly. I was new to website management when we started with Antilles. Although there was a learning curve for me, as a beginner, the setup made sense once I gained some experience working with it. I love the ease of adding and posting content. Compared to our old system, which involved using a separate icon on my desktop and a lot of time-consuming back-and-forth to publish content, this system organized so much better and so much more conducive to fast and easy content additions and changes. Antilles also makes it simple to post photos and videos. In the span of the almost two years we've had Antilles, I've gone from feeling bewildered by website management to feeling confident and excited about maintaining our site.
CONSSome aspects of the text formatting, such as spacing and bullets, are cumbersome and require work-arounds. It's possible, however, that I just need some additional instruction in how to work with the text.
Vendor Response
Thank you Ms. Bekoin! We appreciate your feedback. Our team is always improving LRS Antilles CMS, so we will certainly work to implement your ideas! We are happy to assist you with any need. Please let us know how we can help you further.
Replied November 2019
Susan
Financial Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Easy to use!
LRS provides outstanding service!
PROSAntilles is extremely easy to use and gives the user the control to update their site as needed. The site also allows the convenience to be able to update the site from anywhere. We have been able to make necessary changes very quickly and add new features to our site using the systems form and list builder. If there is an issue or something we cannot complete on our own, the web support team is outstanding. They answer quickly and complete requests in a timely manner. Also, the LRS team is continuously making updates to improve the already great software.
CONSThe only improvement that could be made to make the system easier to use is to add the ability to upload documents from your computer, rather than to resources and then copying the path.
Vendor Response
Thank you, Susan! We are so glad you are enjoying LRS Antilles. An upcoming version will include improved image management. More soon!
Replied April 2020
Marilyn Titone
Financial Services, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2020
Antilles software makes web updates easy
We're more effiecient with our time thanks to easy posting. We can also check SEO on our own . . . again not needing LRS to do that work for us. So at the end of the day, there's cost savings by not needing to depend n the LRS staff.
PROSWith the switch to Antilles, we can now update so many of our pages without help from LRS. While the LRS team has always been good at responding to requests for help, now we can create forms, new pages, and update pretty much all of our content without needing to complete a help desk ticket. It's a big time saver.
CONSThe only thing we struggle with is photo placements. We'll get error messages, but can't alway figure out why one jpg won't work while another will. And it's not super easy to move a photo where you want it on a page. While right justification works easily on the blog, we sometimes don't really want it right justified and can't make the spacing correct when we moved the photo anywhere else. But it's more ov an inconvenience than anything else.
Reason for choosing LRS Antilles
Because LRS recommended it.
Reasons for switching to LRS Antilles
LRS recommended it.
Vendor Response
Marilyn, thank you for your feedback! We are always working to improve LRS Antilles, and we are working on updating our text editor for Version 20 this year. which will improve photo placements. Let us know how we can help you further!
Replied March 2020
Lauren
Hospitality, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Easy to use for all levels
The site is reliable and easy to update. All support staff at LRS are knowledgeable and easy to work with.
PROSThe layout and ease of using Antilles makes teaching others that don’t have website skills so much easier. It’s easy to navigate even with over 100+ pages on the website.
CONSI wish there was a way to purge images and files more effectively. We use a lot of images and rotate them often. If we could delete those not in use in a more efficient manor it would be helpful.
Reason for choosing LRS Antilles
The LRS reputation and Antilles software aren’t even comparable to others on the market.
Reasons for switching to LRS Antilles
I had experience with LRS and Antilles from a previous company and I knew we would be happy with the product.
Vendor Response
Thank you, Lauren! We appreciate your feedback and love working with you. We always like hearing ideas to improve LRS Antilles, and so I will send your feedback to our developers.I'm hopeful our update of the image picker/ resource picker in 1.20 will resolve a lot of resource management issues. Let us know how we can help you grow even more!
Replied April 2020
Susan
Farming, 2-10 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
LRS Antilles
the product was in place when i began working here in the office a little over a year ago. Customer service agents were very helpful and nice in helping me learn what i needed to. We have a website hosted by LRS and i have been able to make some of my own changes and programmers helped enhance our website to make it more appealing for our visitors(farmers) to the website.
CONSWas only difficult to use at the beginning before i was given the necessary tools to learn about the product. No fault of theirs. I was new to the office and had no training. Once i called for help and got the necessary information to use the product there were no more issues.
Vendor Response
We are so glad you have found LRS Antilles easy to use and that you have paired the website software with our hosting services! We're always here if you need assistance. Thank you!
Replied March 2020
Alex
Farming, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Alex Lovdahl PT&E Antilles Review
With Antilles, I am able to pretty much make and change requested from our team on the site. Easily being able to update content is great. I don't work for PT&E, so if I can get things done quickly, it's a lot better than spending time on a company I don't actually work for.
PROSOne of my favorite things about using Antilles was how much control I had of the site while we were building it. Too many times on other CMS systems, when I need to make a simple change, I have to have the developers do it. With Antilles, I was pretty much able to make all small to mid sizes changes myself.
CONSI don't use Antilles too frequently, so it could be a user error, but I seem to have a hard time with media files on the site. Sorting, organizing, replacing all seems a bit confusing compared to my other CMS systems.
Reason for choosing LRS Antilles
The initial estimate from LRS was a little less than our other option. Also, since we're located in Springfield, IL, having a company in our backyard was helpful.
Vendor Response
Thank you for your feedback Alex! We are so happy that you are enjoying using LRS Antilles. Regarding media management, we are working this year to improve our text editor/image manager in the upcoming version (V20). And remember we have free resources available to you (manual, blog, how-to videos, Helpdesk) if you need to brush up your skills. We can also provide refresher training if you would like. Just let us know what you need!
Replied March 2020
Michael
Government Administration, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2020
Web software and design
Staff were very involved in assisting us in designing a product that was both functional and easy to use. Followup was prompt and at times immediate. Staff was knowledgeable and adapted to what our needs were.
PROSWe could customize our look and feel. The software does not require a knowledge of coding.
CONSThere were so many choices of how to setup the website design and function it was at times overwhelming
Reason for choosing LRS Antilles
LRS prior track-work in working with the Village and the products they provide have been exceptional and meet the needs of the community.
Reasons for switching to LRS Antilles
software that permits proper mobile and tablet viewing. software that permits a layman to learn and not need to code. software that permits expansion and change of function/design.
Vendor Response
Thank Mr. Moos! We love working with the Sherman, Illinois community and are glad that you are able to easily use the software. We are always here to assist you whenever you need it.
Replied April 2020
Alysse
Insurance, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
A+
Exceptional team to do business with!
PROSThe ease of use of this product is phenomenal. When on maternity leave, I was able to leave the website in good hands internally without having to do too much training before I left.
CONSOnly con of the product is sometimes not being able to find something I'm looking for but the team at LRS always is able to assist.
Reasons for switching to LRS Antilles
Wanted a more personalized website (not a canned insurance agency website).
Vendor Response
Thank you Alysse! We are so glad that you are enjoying using LRS Antilles.
Replied March 2020
Gayle
Financial Services, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
LRS Antilles software
LRS and their staff have been nothing but exceptionally helpful thru the transition into the Antilles. I work with several employees and they have always been able to answer my questions and help me in anyway I need.
PROSThis software allows us to edit our site at anytime and with ease. We appreciate the support staff that has helped several times.
CONSI cannot say anything I would change with this software.
Vendor Response
Thank you for the feedback, Gayle! We are so glad you are enjoying LRS Antilles. We are here for you anytime you need assistance.
Replied March 2020
Charlie
Health, Wellness and Fitness, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2020
Great Value
The dashboard and editing with Antilles is very user friendly. It has been very simple to add a few users within our organization who can edit areas specific to their areas.
CONSI don't feel like there are any glaring cons to the software.
Vendor Response
Thank you Charlie! User roles are a great feature of LRS Antilles to manage content publishing. Let us know how we can help you further!
Replied June 2020
Jenny
Religious Institutions, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Love the new website
Great!
PROSWebsite looks clean and modern, easy to update.
CONSNothing! Support staff has quickly fixed any problems.
Reasons for switching to LRS Antilles
It was hard for people to find things on our old website. We wanted a clean look and user-friendly website.
Vendor Response
Thank you, Jenny! We're so pleased you are enjoying your beautiful new website. We're always here if you need us!
Replied August 2020
Robert
Legal Services, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
MC Courts
Coming off of a old/dated platform I am very happy with Antilles, functionality and security
PROSIt is simple to navigate and make quick changes on the fly
CONSStill learning some of the little quirks when using free text editing a page whereas the formatting can be a little difficult but manageable
Reason for choosing LRS Antilles
Reputation, customer service
Reasons for switching to LRS Antilles
Old site was hacked due to missing security patch
Vendor Response
We are so glad to help keep your site safe! Remember that we are always here to help you learn the ropes of LRS Antilles CMS. Thank you!
Replied April 2020