All RightSignature Reviews
1-25 of 146 Reviews
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Danny
Verified reviewer
Accounting, 1 employee
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2018
Great Document Signature Solution
I have been using Right Signature for several years now and have found it to be a great solution for my e-signature needs. It is simple to learn and simple to use. I am a tax preparer and use this software to get my E-file signatures forms signed, dated, and returned to me in a fraction of the time it used to take having to email that form. Right Signature also has several security features you can add to documents to verify the recipients ID and help prevent fraud. It also works well for engagement letters and contracts. Each recipient receives a copy of the doc in their email and they sign in their designated spots, then you receive an email notifying you that the document has been executed and a copy of the doc with all signatures is attached to the email or stored in the cloud. The program will even email reminders to any recipients who have forgotten to sign their document. Adding fields to documents is simple which makes this software very user friendly. Integrates well with other software offered by Citrix.
CONSThe only con I see with this software is that they should allow the user to make changes on the final review screen just prior to emailing the form. If any last minute changes need to be made, you have to re-create the document and add all recipients and fields again.
Anna
Accounting, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed September 2021
Just got better
Overall extremely happy with this purchase, easy to for me to send, easy for clients to use.
PROSNow has multi-doc sending capabilities For an accounting firm, DocuSign is insanely expensive - this is priced correctly
CONSWould be nice if default was the signature box (or could choose a default to start with perhaps) but overall, no actual complaints.
Reason for choosing RightSignature
Better audit trail (looks professional) and I need tax authority compliance... Citrix is reputable
Reasons for switching to RightSignature
cost - DocuSign limited me to about 100 envelopes a year -- for the same price, RightSignature gives me 100 PER MONTH! and now that they've upgraded to provide multi-docs in one pack (like DocuSign's "envelope") I'll not likely exceed that, even during tax season.
Natalie
Staffing and Recruiting, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed January 2020
Lost Touch With Reality
Started out ok, many of our clients had trouble signing online with right signature though. Really disliked the huge price jump that it had, and when we cancelled and requested a refund we were ignored. Laughable response after over 8 years of being a paying customer.
PROSFairly straightforward to use, legally binding apparently, easy to insert into the software.
CONSPrice was exorbitant for what it is. Became much more clunky with new Citrix owner. No response from administration to support requests. Refused refund when requested, despite non-use and nearly a decade of paying for it!!!
Reasons for switching to RightSignature
Doesn't cost my first born for a glitchy product that clients struggle to use.
Deniece
Consumer Goods, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
It's Right for Us!
It is an extremely easy to use software that helps you get a document digitally signed super fast. For documents that you send often, the template feature is a great addition. I love that you can see when a document has been viewed and the multiple signer option is a must have.
PROSRightSignature is extremely easy to use and deploy. It offers a variety of digital signature options and makes it super easy for us to obtain vendor signatures as well as digitally sign documents ourselves.
CONSIt doesn't allow you to edit a document during the workflow. You have to start all over. The extra step at login could also be simplified.
Reason for choosing RightSignature
I had used RightSignature at a previous job and remembered how user-friendly it was.
Reasons for switching to RightSignature
Price and ease of use is what made me switch to RightSignature.
Raj
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed November 2022
Simple and easy-to-use digital signing software
Sharing documents with clients has become faster with the help of RightSignature because there is no need of printing the documents first and manually signing them. Also, the bulk signing of documents is supported and it is intuitive to use the software.
CONSThe customer service can be improved. There are delayed responses from the team if we face any issues.
Adam
Computer Software, 11-50 employees
Used less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed September 2020
Simple electronic signature platform
Started using Right Signature recently as a less expensive alternative to DocuSign. RS doesn't provide several features that we had taken forgranted with DocuSign, such as the ability to send multiple documents for signature within a single envelope. It appears they have been releasing improvements to the software rapidly, so we're hopeful that the overall experience will continue to improve in the monehts to come.
PROSRelatively inexpensive, strong security, and document interaction logging, a relatively high number of documents can be sent per month.
CONSThe feature set is pretty basic, cannot combine multiple documents into a single "envelope", collaboration tools are lacking.
Reasons for switching to RightSignature
DocuSign is very expensive when sending hundreds of documents per month.
Teodora
Verified reviewer
Marketing and Advertising, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
RightSignature review by Teodora
I recommend this product to all companies who do an online business!
PROSGreat for our business needs! It is the fastest way to receive signed authorization by client, you can upload any form and send it to partners/customers to sign. On the other hand when you sign it you get a great preview and when signature is submitted you get an email with a copy of the same automatically. Can be used on all devices.
CONSNo disadvantages with this product! Some customers get concern about signing docs online, however safety is great so they have nothing to worry about
Ryan
Verified reviewer
Insurance, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Easy to use esignature program
capture client signatures fast and simple.
PROSThis program just simply works. You can load in as many pages in the document that you need and apply signature fields, check boxes and other items all in the matter of minutes. Return notifications are a huge bonus!
CONSIt works decently with our management system but I wished it could do more. No real con's with the software itself, just wished it could sync a little more with our programs.
Carlee
Verified reviewer
Health, Wellness and Fitness, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed October 2019
Reliable Document Signing Software
Whether I'm sending a document to a client of mine or signing a document myself, RightSignature makes signing documents easy.
CONSI wish I would integrate my document signing software with other softwares like my CRM and scheduler.
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2018
Used for sending documents for signature securely.
Great and easy tool for sending documents for signature securely.
PROSIt is very easy to use and can allow for multiple signatures and other data to be filled in electronically. Sending files is a breeze.
CONSNo auto save functionality which can be annoying when you need to back out for something and you assume it will keep your info.
Cristina
Accounting, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2021
Good signature option but you must pay for 5 users
It is a good option but it is expensive
PROSYou can customize the forms, and it was integrated with sharefile
CONSyou must pay for 5 users. The main reason we change to another software was the price.
Reason for choosing RightSignature
it was integrated with sharefile
Reasons for switching to RightSignature
price
Arianna
Performing Arts, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed October 2022
Become overexpensive, for fewer features
I used to be a most satisfied customer. Sadly and following their revamp, fees went through the roof, features were removed and customer service became unhelpful.
PROSUsed to be a 360 degrees facility, offering all that was needed for a reasonable fee.
CONSBecome overexpensive and less efficient. Key features removed, CS volatile. Switched to a cheaper, much more functional alternative that I am using on a daily basis, with much satisfaction.
Reasons for switching to RightSignature
Better offer, more user friendly
Mona
Accounting, 1 employee
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed July 2021
HOW DO THEY COME UP WITH THOSE QUESTIONS?
EXTREMLY DIFFICULT TO GET CUSTOMER SERVICE. HAD TO ADD BACK MY CITRIX PRINTER MULTIPLE TIMES FOR NO APPARENT REASON AND COULD NOT GET HELP. THE KBA FEATURE SHOULD MAKE LIFE EASIER, BUT SEVERELY ADDED TO MY STRESS LEVEL BECAUSE IT SIMPLY DOES NOT WORK PROPERLY. WILL NOT RENEW MY SUBSCRIPTION DUE TO THIS.
PROSTHE EASE OF ATTACHING DOCUMENTS TO AN EMAIL OR SENDING FOR SIGNATURE
CONSMANY TIMES (MORE IN 2021 THAN IN PRIOR YEARS) CLIENTS HAVE BEEN UNABLE TO SIGN AS KBA AS THE SYSTEM ASKS THEM QUESTIONS ABOUT SOMEONE ELSE OR WILL NOT ACCEPT THEIR DATE OF BIRTH. CLIENTS HATE THIS PROGRAM AND REQUESTED THAT I FIND ONE THAT WORKS PROPERLY.
Reason for choosing RightSignature
THE PROMIS OF EASE OF USE AND EFFICIENCIES.
Sirma
Financial Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed June 2018
Handling paperwork has never been so easy .
If you work with documents ,RightSignature is everything you never knew you needed . Since we have been using it at work ,it has finalizing sales from beginning to end significantly easier .You can do everything online and their verification process leaves little to worry about ,as far as security goes .
CONSIt is dependent on third parties ( governments , other businesses and so on ) recognizing documents signed through it as valid .
Borislav
Internet, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
RightSignature
Wonderful product for companies that requre signed documents, power of attorneys and other as it is extremely easy for use on the both sides. You can prepare any type of document and send it to the customer for a signature, you have the option to leave empty space where customer can write a text – name and DOB for example and after that to sign it electronically on any device. Both sides get copy of the signed form via email which is great. Our clients love it
CONSNo problems at all for the moment, if any will let you know
Viche
Financial Services, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed April 2021
Undoubtedly makes things easier
The nature of our business requires a lot of forms and RightSignature helps us sort them out in a way that is convenient for everyone .
PROSThe process of digitizing your documents is straightforward and surprisingly quick . After that sending out the links is also easy and you can also incorporate the forms into hyperlinks .
CONSConfirmation emails get undelivered or redirected to spam from time to time and this causes confusion . Other than that ,there isn't much you can complain about .
Michele
2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2018
RightSignature - Excellent Product, Amazing Customer Service
I don't have time to leave reviews, so rarely do. I felt compelled to leave one regarding RightSignature after using today. The thought occurred to me that this is one of the rare apps or programs that I have never had a problem with. When I've not known how to do something or access a feature, the customer service is fast and professional. As someone that uses many programs and apps, this is so rare. I am grateful and impressed. We've been using this company for over 5 years and I would highly recommend. This company is doing something really right.
PROSThe customer service is highly responsive. The product is easy to use and the features are extremely user-friendly and versatile. We are able to use with phone, tablets, laptops...this has made our lives so much easier.
JAN MICHAEL
Information Technology and Services, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
RightsSignature is Enterprise Ready and Perfect for Decision Makers
Overall, RightsSignature is the best product out there in the industry for what it is designed to do. It helps me get my job done in an efficient way, and I would recommend RightsSignature to any organization.
PROSWhat's not to like about RightsSignature? It has to be one of the easiest products to use and great time saver. If you are in a decision making authority and you regularly sign documents for your organization, RIghtsSignature is the best product out there to accomplish your business needs. 1. It's fast. 2. It's simple to use. 3. It's secure. 4. It gets the job done. 5. It saves you A LOT of time.
CONSThe mobile feature can use some work. It is difficult for me to actually sign with my finger when I'm on the road, and I need to sign via RightsSignature. It needs to be a bit more user friendly. I typically have to type my name and use the RightsSignature feature to convert the typing to a cursive signature as an alternative when I'm mobile.
Christy
Insurance, 11-50 employees
Used more than 2 years
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
3
Reviewed December 2019
Right Signature
As a user I have had no difficulty with this e-signature solution.
PROSHaving a software tool for e-signature purposes is a must in our industry. Clients have come to expect the ease of use with the digital platform of information exchange. Right Signature allows for easier and more timely business transactions
CONSThere is not necessarily a con to this particular software, I simply feel that there is now a vast majority of other platforms to utilize that offer more solutions than simply an e-signature option. For our office/industry, Right Signature is becoming obsolete due to advancements in this space.
Courtney
Health, Wellness and Fitness, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
RightSignature
Simple functionality and does a wonderful job with meeting the needs of quick signature for docs.
CONSI noticed a slight delay occasionally but other than that, the system is great.
Dima
Financial Services, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
3
Reviewed September 2018
Simplifies paperwork .
With RightSignature signing documents online has never been easier .You can customize your documents as needed and after that it's very easy to have them taken care of by customers .
CONSI would love to see a more complicated identity verification process .It will enable the product to be taken seriously at more places.
Georgi
Financial Services, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed May 2019
It brought us to the 21st century
RightSignature drastically reduces the amount of paperwork you have to handle manually ,moving almost everything online .This saves a lot of time ,effort and is also environmentally friendly .
CONSSometimes email confirmations lag behind or aren't delivered and this causes communication issues with customers .
Ari
E-Learning, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2021
Ease of Use for Both Sides of a Sale
Ease of use for us and my clients. It was very simple to use
CONSThere was not anything I did not like about it.
Tsvetelina
Accounting, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2018
Powerful E-Signature Service
The user friendly design allows you to sign any forms with a few clicks! The forms preparation is very simple as well. I like that once you sign the form you get confirmation email with PDF attachment of the signed document. RightSignature is flexible and well integrated with our CRM.
CONSSome of my customers have issues with the confirmation emails. I found no other cons of this service.
Erin
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed June 2018
Use this software to send contracts of all varying types.
Allows for the user to send contracts to anyone, even if they don't have an account. It allows for you to send reminders or for a contract to expire after a certain time period if unsigned. Allows for the user to keep all contracts organized, so you know if the other party has viewed or signed the contract you sent. Not directly from the software but there is a lot of other software that integrates this software so this makes it slightly easier to work on contracts with other parties. When sending similar contracts the software allows for you to impose the required boxes that were previously used. It also allows for the users to create templates to make it easier to send repeat contracts. The software keeps contract senders updated whenever a contract is viewed and signed and even sends a completed copy all by email.
CONSDepending on the price it limits the amount of users that can be on a business account, so it makes it slightly annoying when the users are maxed out and more people need to have access.