ManageEngine Remote Access Plus vs Zoho Sprints

RATING:

4.6

(33)

ManageEngine Remote Access Plus has 33 reviews and a rating of 4.61 / 5 stars vs Zoho Sprints which has 238 reviews and a rating of 4.53 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (33)
4.5 (238)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
December 12, 2023
May 6, 2024
Pros/Cons
  • Pros

  • Lightweight agent that allows you to connect to machines connected to the internet. Nice Graphical Interface to see machines online and connect remotely.
  • Perfect solution for troubleshooting any desktop computer remotely.
  • Cons

  • Its needed offline through lan not wided area atlease.
  • User error: Remote access software requires users to have the appropriate technical knowledge and skills to operate it effectively, and user error can result in data loss or other issues.
Read all user reviews
  • Pros

  • The product has a useful integration and ease of use.
  • The best part is You can import everything from JIRA, within just 5 minutes. Special mention to the ZOHO Support team and Demo team, they did a amazing job in helping us move into ZOHO Sprints.
  • Cons

  • Cannot prioritize user stories when viewing the Epic list. No concept of teams, you assign users to a project or sprint.
  • Having it bundled with Zoho Remotely is confusing. I am not sure if I am paying just for Sprints or for all of remotely.
Read all user reviews
Pricing Range
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$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos