It has been an amazing resource for acquiring and organizing our leads and the calendar and note taking ability is unmatched.

The most hated part of Zoho is its Customer support , it is very pathetic and sometimes it is very glitchy which makes the CRM unusable.

Easy to use, has a good free tier, innovative, friendly UI and UX, a good product in general, good mobile application.

Easy setup, they have different templates for different industries which is nice, can quite easily adjust it with the Zoho Creator, customer support is great too.

This is such an amazing application and customer support on this product is amazing.

I LOVE THAT WE CAN ACCESS FROM ANYWHERE. WOULD LOVE TO INCORPORATED FOR THE FULL STAFF BUT IS BEING USED FOR CERTAIN STAFF ONLY.

The best is contacts and accounts flexibility. Also seamless integration with Zoho Finance suite, which is very good.

Great product for the price. Easy of use and being compatible with other CRM programs, makes it a winner for our company.

My overall experience has been one filled with struggle and frustration.

I really loved the software and recommended it to many of my customers and they are happy with it for months now.

We've got some problem with the email invitations often sent into the spam folder of our customers... but it's a common problem with other CRM I guess.

It is useful for business purpose as it helps maintaining connection with clients and helps to build great customer relations.

I have used other platforms, however there is something very user friendly about this solution, the customer support team and extremley helpful and on hand to answer any enquiries they are patient.

The integration is really awesome, also tracking the invoices and payment really impressive, just I'm not totally satisfied with​ the interface.

Reporting part is also good as compared to other clients, apart from this it analytics capabilities are also awesome.

You get different answers from different customer representatives and the lack of an account manager is painful. App store is full of apps that barely work or aren't maintained.

The reporting system of this software is the best thing I like most about this software. The format of reporting is the best thing.

Best CRM available in the market, Very easy to setup and use. My clients love using the CRM and very user friendly software tool.

Overall, we are happy with Zoho. They are good people, provide great support, and you can't beat the value for money equation.

It’s great to have such an amazing chat support. Overall I’m loving this database and all of its functions.

I love the free account and so does my team. It’s easy to use (once setup) and customer service has always been great.

This is a very easy to use CRM that helps stay on top of all my contacts. Amazing features for a free crm.

This is absolutely great CRM for a medium and big companies. One of the best clients cards, easy integrations and great solution for sales and marketing.

This is a good software to use for the beginners, support is awesome and compared to other alternatives in the market this is pocket friendly as well.

India customer service that can be hard to understand, the use of CRM platform can be confusing and disjointed.

Misleading information during the trial phase. Always upselling their useless apps through Zoho one.

Highly recommended and nice product for startups especially, who are looking for budget friendly and reliable product.

Great features, great integrations, nice price. Good instructions, and even a full course on Linkedin Learning.

The UI is so confusing that I had trouble discovering the features that I needed.

Sometimes, i can even login to the platform and keep showing an error for the Captcha. Other than that, the email template that are provided is difficult to edit and not many option to customized it.

I primarily use it for business e-mails and internal communication. I love how clean and organized it keeps all of my e-mails, and I love the tabs and how customizable my inbox is.

Reminders are extremely helpful in followups. Campaign analytics are really awesome and gives the best analytics to identify the top leads.

The RingCentral integration is especially great with company wide caller ID that syncs with all Modules and the integration between the Zoho ecosystem is just great.

The calendar is pretty good, it has a very good and constant feedback, graphs and charts are really useful.

We are happy overall with the Zoho experience. It is perfect for us to collect sales data and to see graphically where we are for the year.

It is super user friendly and customizable to fit your needs. It allows you to really connect with your customers - with ease.

The product has a useful integration and ease of use.

Cannot prioritize user stories when viewing the Epic list. No concept of teams, you assign users to a project or sprint.

Worst project management software I've ever used.

The best part is You can import everything from JIRA, within just 5 minutes. Special mention to the ZOHO Support team and Demo team, they did a amazing job in helping us move into ZOHO Sprints.

The main highlight is their Pricing. It is affordable and great value for money for the features they provide.

Having it bundled with Zoho Remotely is confusing. I am not sure if I am paying just for Sprints or for all of remotely.

Benefits of simplicity, what I like the most. I solved the problem to have to think about project management software at a very good price.

The main advantage - easy integrates with projects and zoho desks.

Super easy, simple, intuitive, reports, supports scrum framework and sprints like no other.

I love this software it's both low cost and wonderful, with help of this i can easily manage daily tasks of my staff and monitor their progress.

An economical and good product for small team with budget constraints.

Better solution than JIRA and has all the fundamentals for running a small and effective Scrum team.

Kanban board is missing which we used earlier.

I'm confuse when I move the sprint back to the backlog.

The best feature is the ability to write user stories and tasks easily and in advance and then plan those into the upcoming sprints.

The software is great looking, very easy to learn, and the team really liked it. We were able to get a project up-and-running quickly and it was easy to add new stories and tasks.

The ability to track projects and keep up with the status of the same is good.

Intuitive software with good feature to price ratio.

Ideal for startups who work from simplest software applications to most complex one's. Amazing customization options, beautifly laid out with neat UI.

It is easy to use with straight forward layout.

Its ease of using and ease of connecting with my other zoho apps.

For us the integration with bitbucket was key, as well as the integration with a service desk (zoho desk).

I am like falling in love with this. I think it is amazing that Zoho brings this amazing platform to organize projects.

We like the simplicity of the interface and the ease in how we can have staff get trained on the tool. If the tool gets in the way of the project, we get rid of it.

US Dollar

Zoho CRM is a cloud-based business management platform that caters to businesses of all sizes. It offers sales and marketing automation tools with helpdesk, analytics and customer support functions.


Zoho CRM helps users respond to customers across channels in real-time. Zia, Zoho CRM's AI-powered sales assistant, can predict an appropriate time to contact customers. It scans emails for urgency and can display relevant statistics or documents when performing searches. Users can integrate with G Suite, WordPress, MailChimp, Evernote, Unbounce and other third-party systems. Zoho CRM's software development kits provide tools to build custom functions to add to the CRM.


Zoho CRM is available on monthly or annual subscriptions and support is extended via phone, email, documentation and other online measures.



LongDescription

Commenting/Notes

Third-Party Integration

Real-Time Analytics

Engagement Tracking

A/B Testing

Rewards Management

Content Delivery

Cataloging/Categorization

Website Analytics

Sales Analytics

Customer Surveys

Forecasting

Multi-Channel Marketing

Business Card/Badge Scanning

Surveys & Feedback

User Management

Social Marketing

Meeting Management

Internal Chat Integration

Text Analysis

Product Catalog

Mobile Alerts

Lead Capture

Performance Management

Email Alerts

Customizable Reports

Document Storage

Proposal Generation

Access Controls/Permissions

Activity Tracking

Data Synchronization

Customer Segmentation

Progress Tracking

Drip Campaigns

Customer Service Analytics

Sales Pipeline Management

Referral Tracking

Contract/License Management

Task Scheduling

Marketing Calendar

Calendar/Reminder System

Relationship Tracking

Transaction History

Incentive Management

Project Management

Lead Distribution

Multi-Campaign

Pipeline Management

Communication Management

Customer Accounts

Customer Database

Team Assignments

Calendar Management

Goal Management

Call Management

Customizable Fields

Collaboration Tools

Automated Routing

Activity Management

Churn Management

Content Library

Sales Trend Analysis

eCommerce Management

Client Tracking

Template Management

Scheduling

ROI Tracking

Data Import/Export

Campaign Segmentation

Email Tracking

Campaign Planning

Customer Support

Graphical Data Presentation

Buyer Management

Lead Generation

Email Templates

Customer Activity Tracking

Email Distribution

Contact Management

Customer Experience Management

Help Desk Management

Sales Approval

XML/RSS

Opportunity Management

Content Management

Configurable Workflow

Lead Management

Multi-Currency

Email Marketing

Statistical Analysis

Mobile Access

Social Media Monitoring

Sales Reports

Dashboard Creation

Sales Activity Management

Multi-Channel Data Collection

Wiki

Free Edition  (CRM for entrepreneurs) - Forever free upto 3 Users.

Standard Edition (Sales tracking for Small Businesses) - $14/user/month (billed annually).

Professional Edition (Complete CRM for any SME) - $23/user/month (billed annually).

Enterprise Edition (CRM for multi-level organizations) - $40/user/month (billed annually).

Ultimate Edition (CRM for large-scale organizations) - $52/user/month (billed annually).

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Zoho CRM

In Person

Live Online

Webinars

Documentation

Videos

Zoho Sprints is a cloud-based product roadmap solution for businesses of all sizes. The solution is designed to be used by agile teams and offers features such as user dashboards, reporting, scrum boards, timers and timesheets. Zoho Sprints can also be accessed via native mobile apps available for Android and iOS devices.


Zoho Sprints includes a drag-and-drop center which enables planning through tasks prioritization and setting reminders for every sprint. The dashboard gives users overviews of key project metrics and weekly project status updates. Different reports can be generated like burn-up and burn-down reports as well as velocity charts to track the progress and identify bottlenecks.


Timesheets enable users to track billable and non-billable hours and calculate the actual time spent on each work item. The scrum board enables visualization of work status for each sprint on the basis of their completion stage.     


The solution is available on a monthly subscription basis and offers support via email, a knowledge base, a user community and through an online help form.



File Management

Deadline Management

Milestone Tracking

Project Workflow

Employee Management

Automatic Time Capture

Status Tracking

Billable & Non-Billable Hours

Billable Items Tracking

Release Planning

Idea Management

Presentation Tools

Time Tracking

Project Templates

Vacation/Leave Tracking

Online Time Tracking

Charting

Task Board View

SSL Security

Real Time Editing

Zoho Sprints' pricing starts at $1 per user/per month billed annually.

Zoho CRM vs Zoho Sprints

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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