All Zoho Docs Reviews
1-25 of 163 Reviews
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praveen
Banking, 1,001 - 5,000 employees
Used less than 6 months
OVERALL RATING:
4
Reviewed December 2021
zoho docs are really good
Haszilah
Verified reviewer
Telecommunications, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2021
Build online document from web browser
Zoho Docs is one of the most convenient and effective ways to generate documents online that can be shared with anybody. All types of formats are simple to prepare and download. We can readily update our records online and incorporate them into our daily routine. It's a dependable and very productive instrument.
CONSI'm having trouble keeping track of my files and organizing them in a logical manner. It's also difficult to modify the formatting of previously saved files while editing them. Sharing files or document with several other users causes problems in a more perplexing manner.
Noorhidayu
Verified reviewer
Hospital & Health Care, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2021
Zoho Docs is really helpful for us
Sharing and collaborating on files is a breeze with Zoho Docs. It's compatible with all of the devices I've used, and the cloud-based capability makes it adaptable enough in a team working across state boundaries and even in the offsite. Our staff that working in field really love using it, as they can have easy access to it and only need their smartphone to do it.
CONSI wanted the integrated functionality tools to include a "roll back" mechanism for certain users to make modifications. For example, if multiple individuals have made changes to the content but only one has to be undone, I'd want to be able to reverse edits by a person rather than by time, as the typical "undo" functionality does.
Reasons for switching to Zoho Docs
LibreOffice lacks of customization to the document layout and only basic document can be build with it.
Edgar
Verified reviewer
Government Relations, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Great potential of productivity apps
Sharing documents and online publishing of the files is a breeze, and they are always online which makes it a great option when embeding these types of files on other places throughout the web.
PROSZoho has never stopped developing new features throughout their productivity suite. Support is awesome and ease of use is great for newbies. I've been using Zoho Apps for more than ten years and I am still loyal with their efforts.
CONSDocs includes Writer, Sheet and Show apps, unfortunately loading times of the apps can be cumbersome and the lack of full versions of these apps for mobile phones or tablets forces you to seek for other options even though the online versions of the apps are option packed.
Zuhairah
Verified reviewer
Internet, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2021
Perfect for sharing document and saves online
I use this software for managing my online document in term of sending or sharing the document. All my document is very organized by using this software which will help me to get my document more quickly without any delay.
PROSZoho Docs offers a very large storage for document storing and many useful tools for document sharing purpose. The uploading and downloading speed is very fast and i never have any problem to accessing back to my files from the cloud storage. Integration and sharing my files to third party service like Google Drive.
CONSThis software has something missing in the spreadsheet document creation. I am familiar with Microsoft Excel formulas, and this software did not support the formulas and using their own formulas which i will need to explore it more and it will take some time to totally familiar with it.
Reasons for switching to Zoho Docs
Zoho Docs can work online and has a very large cloud storage to store all my document online.
Khan Md Mohaiuminul Islam
Verified reviewer
Civil Engineering, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2021
Easy solution for online documentation
With Zoho Docs my experience is easier to use, with online documentation most secure that anything can be. Some time Synchronization is little bit slow but, it can be manage. By continuous Update Zoho docs enlighten us with their effort to give us maximum support. Customer care section is well active also.
PROSZoho Docs is one of the best secure online documentation cloud i ever used, besides it continuously improve their features, and provides us 'the best' service. Besides it is very easy to control, its interface. I can easily categories my Folder and sub folder here.
CONSUnlike excel , sheet does not able to analysis the data here. Some time during loading i find this little bit slow.
Reason for choosing Zoho Docs
Zoho Docs is easier to control than Nimbus note, besides i get other features besides docs.
Reasons for switching to Zoho Docs
Most annoying thing with WPS office is Ads, suddenly out of no where! that appear.
Vijendr
Verified reviewer
Insurance, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed November 2022
An easy tool for storing and sharing documents.
Its an amazing software for document sharing and document management. It helps me to organise my documents efficiently.
PROSIt has an amazing web interface. I can find all my documents easily on its dashboard. This software has an specific application for Mac operation system which helps to use this tool in offline mode also. Being a part of Zoho eco-system, this tool is well synchronised with other Zoho services.
CONSI have its mobile application downloaded in my phone. I use it when I travel. It is very convenient to do work from my mobile. But this app crashes frequently. The developer should work on it.
Reasons for switching to Zoho Docs
It was a decent tool but I wanted a tool with its eco-system and everything should be well synchronised.
Nur Zuhaira
Verified reviewer
Telecommunications, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed July 2022
One of the best for document storing and file collaboration
It helps us to share and collaborate on file easily. Great feature.
PROSThe best part about using Zoho Docs is that it works fluidly with the rest of the Zoho line of products, so we can save all of my work in the clouds and retrieve them from whatever device. Collaborating on the administration of different kinds of documents with coworkers is a great feature and help us to find files and document quickly.
CONSThe intense white color is difficult for someone with my vision impairment to comprehend. I appreciate that Zoho's website is progressive enough to allow for customization, like being able to alter the site's default color scheme. I think Zoho might benefit from a real-time chat feature for quick help and simple questions.
paul
Civic & Social Organization, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
store you important files on cloud
its has helped us to have back up for all documents online
PROSzoho docs give cloud-based storage for important documents, I like the application its so simple to use and gives you access your files anytime anywhere
CONSusing application need Internet connections and in areas with poor networks its hard for one to log in and access his or her documents
Rick
Verified reviewer
Design, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed March 2019
Solid and sometimes superior replacement for Google Docs
As always with Zoho products, I was pleasantly surprised at the features provided for free. However, certain workflow and performance issues keep me from using the tools full-time.
PROSZoho Docs wouldn't be all that special without Zoho Writer, which is the unsung hero of free online word processors. I've reviewed it positively on Capterra and highly recommend it. So it's hard to talk about Zoho Docs, which is basically the management hub for multiple Writer docs, without also talking about Writer. Zoho Docs provides feature parity with Google Docs and improves it in many respects. For instance, all Zoho Docs can be sync continuously with Dropbox. I guess it makes sense that Google Drive continuous sync isn't included. ;-) Zoho Writer now provides an integrated grammar checker/writing assistant called Zilia, which in my tests provides better advice than Grammarly and for free. I like the Zoho Docs templates better than those from Google Docs.
CONSUI fonts are too small and too light to be read easily by these old eyes. I couldn't find any settings to change the default other than increasing the browser zoom. That's bad. Everything loads slowly on underpowered devices and there's no feedback as to the state of the interface. UI elements are therefore often slow to respond. No integration with Zoho Notebook, for some inexplicable reason, which makes Notebook kind of pointless. No integration with Evernote either so that's a definite workflow issue.
nzai
Civic & Social Organization, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Zoho docs is the best online storage for files and documents
using the application has helped us to save important files online
PROSi like zoho docs because it's so simple to use by everyone, and its ability to share files online makes it more awesome
CONSzoho docs offer less space for document storage compared to google documents and sharing big documents takes a lot of time
Mathew
Verified reviewer
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
The best possible way to get done with cloud documents and file sharing.
The experience was somehow alright but they really need to improve the services. Still, we have gained much benefits from this tool by creating efficiency in working and improving our cloud document service.
PROSOne of the most easy and efficient way to get our documents prepared online and can easily be shared with anyone. We can get easily prepare and download all kinds of formats. We can easily update our docs online and can easily implement them in our day-to-day routine. It's a reliable yet most productive tool to use.
CONSI have issues in managing my files or arranging them in an orderly manner. Also, in order to edit the previously saved files, it gets hard to change the formatting. Sharing the files with other users, also creates issues in a more baffled way.
Colin
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2019
Zoho Docs - Writer, Sheets & Show Plus Cloud Storage
Zoho Docs is a perfectly functional suite of tools to rival more popular rivals, but it is unlikely to displace Microsoft Office in the corporate world. That means it needs to be able to work with Office formats if you have clients or suppliers who will be sharing files with you. This generally isn't a problem, but not all features of Word, Excel and PowerPoint are supported. Some companies may still want a single copy of MS Office on hand to help manage this process. For most small business users, Zoho Docs (or the even better value Zoho One suite which includes Docs) can be a good alternative to both G-Suite and Office 365.
PROS- Cost-effective alternative to basic Microsoft Office Suite - Word Processor (Writer), Spreadsheet (Sheets) and Presentation (Show) software included. - Writer great for creating HTML content for web pages - Syncs files with desktop - Integration with Google Drive and Dropbox - Strong Security - Good integration with other Zoho products - as you would expect
CONS- Sheets doesn't have the power and analysis capabilities of Excel, but is perfectly functional for most small business use cases. - If you need to share files with external users you generally have to convert to more popular formats. These export options are available, but an extra step and another version of the file to manage.
Halimatun
Verified reviewer
Accounting, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed October 2021
My review on Zoho Docs
Zoho Docs provides many valuable features and capabilities, mainly because they have their own online document storage, which will allow me to view my documents from anywhere. In addition, the file conversion provides a decent range of formats in which I may save the paper. It includes a useful function that allows me to share and work on my document with my colleague in real-time.
CONSThere isn't anything about the program that I hate honestly. There are a few hiccups in between, but it's nothing worth noting. Generally, it is a valuable piece of software for creating documents and storing them that really help me so many time editing document online.
Masturah
Verified reviewer
Telecommunications, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed July 2021
Online document storing and generation
Storing document with Zoho Docs is the easiest way to managing my document online, which it also has an option to search for information on the document content directly from the search bar without having to open each of the document. It saves so much time for me by using this tools.
CONSThis software is rarely updating its service and not presented with the latest technology on document generation and editing. The tools layout also need a new face, as for now, it is too clunky and finding a tools on it has been frustrating. They need a lot of thing to be improve.
Nurain
Verified reviewer
Utilities, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed August 2021
Good with document management and sharing
Zoho Docs is very good with document management, as it has an option to stores all of my document on its cloud storage, thus making the document storing and sharing can be done directly from this software without having to use third-party sharing service.
CONSThere are major upgrade needed on the interface. As for now, the main page of the software it too clunky and no too user friendly. The tools location and layout should be easy to find and the color theme of the software don't look modern and convincing.
Isabella
Verified reviewer
Information Technology and Services, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2020
A great reliable way to save any document online.
Currently we use this system for various reasons that are very useful to us, at business scales, which makes it an effective software in its main functionalities, normally, we use this system to protect all our data in an extremely secure way, including at the same time, acquiring full access to these records, from any mobile device or computer, with access to the web, for occasions that arise, and we need these informative documents to satisfy said problem presented, being necessary not only for these interpretations, but also to protect images and videos, which can become of great personal importance.
PROSIt is one of the best tools registered in the cloud to protect all the data that you keep in your organization in a totally secure way, because it will be stored online, which guarantees its functionalities in a numerical percentage, in its entirety, mentioning that it is one of the systems that I like the most, about these qualities that it offers to be used by any user who decides to promote this program, especially because it is very easy and flexible in all its use options.
CONSBeing an easy-to-use software, several of its functionalities are not current, that is, they do not present an update to restore the modern effectiveness that it should offer, this happens in several of its operational qualities, specifically due to its lack of modernization in several aspects within this platform, in order to provide a complete and reliable service, above all to increase certain characters that require innovations and integrations for their job improvement.
Eudes
Information Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2023
Easy to Use Document Creation and Collaboration Tool
Overall, Zoho Docs is a great tool for creating and collaborating on documents. It's intuitive interface and powerful features make it a great choice for teams of all sizes.
PROSZoho Docs is an incredibly user-friendly platform that makes it easy to create, store, and share documents. It's great for collaboration since multiple people can work on the same document at the same time.
CONSSome of the features can be a bit overwhelming to use, and the mobile app could use some improvement.
Luis Daniel
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
FUNCTIONALITY
4
Reviewed June 2019
A powerful Google Docs Alternative
Used it for a while and loved it.
PROSIf you need to be editing documents in the cloud or have them accessible somewhere without worrying about privacy issues, Zoho Docs is a good alternative. You can edit from the phone or website and even share the documents with other people. You can also have a team that can access the files and the free tier gives you a reasonable number of features for the tier. We use it mostly for corporate documents since you can brand or email in documents and we also use it to provide NDA's or password-protected documents with expiration links to customers. While some of the editor features might not be as responsive as Google Drive or Office, it's still really good! You can also chat with your collaborators and view everything on the mobile app.
CONSSome of the paid features could be free features, like protected sharing and increased file sizes.
Jensen
Consumer Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Perfect for having all our bids, contracts, invoices, etc. in one place.
We have been using zoho docs for about 3 years now, and it makes file sharing, and file backup super easy.
PROSWe love being able to securely access all our documents 24/7 from anywhere. The varying features like being able to share documents with other people in your organization, a text and audio chat in the bottom of every page, and being able to access all the documents right from our email page.
CONSSometimes i have noticed issues when trying to switch back and forth between bullet points, and numbering.
Jonathan
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
Stellar software
The ability to edit and track edits in one place for a variety of document types.
PROSI love that with ZOHO Docs, you can save, edit and send documents of any origin, which is something that competitors lack , additionally i like the simultaneity collaboration which helps everyone to stay in the loop on tasks big and small.
CONSThe only complaint i have about this software is that after adding larger files , we found that sometimes the loading became slower but that is the only issue i've experienced
Ariana
Design, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2020
Review for Zoho Docs
My first experience with Zoho Docs was when I needed to migrate a lot of files from another platform to Zoho, because as I already use other tools from Zoho and keeping documents on the same platform helps me to make my business all connected. Overall my experience is very good with Zoho.
PROSI like so much use Zoho Doc for the for the security it transmits when storing my files and addition to offering much more space than other platforms.
CONSHis interface interactions are a little difficult to use then google drive for exemple. The user needs to be a little more mature more to understand. I wold like that Zoho Docs working with more usability.
Susan
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed February 2018
Very happy
Ability to centralize all company documents in one portal. As a manager, I appreciate that each employee can have different access by document.
CONSToggling between Zoho format and Word is sometimes tedious. I would like to see Word documents be able to be edited within Zoho Docs.
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Zoho outstanding
I used it to save my own work data base
PROSI like this software it's best to create edit and save data
CONSIt's online and cloud storage is good and we had all options to edit file
Akshay
Verified reviewer
Pharmaceuticals, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2019
Growing but still a long LONG way to go
Was looking forward to solving a large number of problems but it seems, that this product is still a child when it comes to working large files. 2 out of 10.
PROSgreat product with multiple integrations, nice UI. Something original and different. Appealing at first.
CONSNot for business clients. The speed of the product and functionality is not that great. Paid fonts which are otherwise available in Google Docs and Office, are not available. PDF download issues. Drive does not work as expected. Poor to Very poor inter-portability between Docs and Zoho Sign.