RPM Telco
About RPM Telco
RPM Telco Pricing
Starting price:
CA$299.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for RPM Telco
1 - 5 of 37 Reviews
Mathew
Verified reviewer
Telecommunications, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
RPMTelco
Its an integral part of our business. Support is always responsive and the software does its job.
PROSSoftware is flexible allowing our organization to swiftly change process when needed. The Commissions module is robust and user friendly. Open API architecture allows for seamless automation.
CONSCommission data is siloed making BI reporting tougher than it needs to be. And new features are slow to be rolled out.
Julie
Telecommunications, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2021
RPM Telco
I've used RPM for 17 years. RPM Telco is definitely my preferred software for tracking of quotes, orders, commissions. For Operational needs, it's best in class. Additionally, getting assistance from RPM staff on trouble tickets or with process questions is fast and efficient. Downtime is almost non-existent.
PROSRPM Telco is very user friendly and making changes to the program is fast and easy. It's top notch for the importing and calculation of commissions. For the complexity of commissions in the indirect sales channel, RPM is one of the best in it's class.
CONSThe commission reconciliation feature is still a struggle with some of the bigger carriers. For those carriers, spreadsheets are still the only way to accurately audit incoming commissions against expected commissions and expected rates.
Reason for choosing RPM Telco
Expertise at indirect sales channel commissions and overall ease of use.
lily
Telecommunications, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed January 2021
Review RPM Telco
RPM is a very user friendly CRM to use. You can keep track of all the bookings, payments.
CONSI found few bugs. Luckily they were minor and once we e-mail support they were able to fix them
Jeannie
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2021
RPM Software
great for the most part been using since 2004
PROSI can control the setup for the most part
CONSI don't feel the developers have a true understanding of the accounting side, it could be a lot better
Reason for choosing RPM Telco
Cost and the limited back office/commissions module
Reasons for switching to RPM Telco
ease of use
Claire
Telecommunications, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2021
Feedback
We have created a customized dashboard for our owner so we can see all the KPIs without wasting our time by asking. The support team has been wonderful helping me create widgets & make sure certain widgets are working correctly when the year changes over.
PROSI like the option to be able to customize your dashboards & widgets. It is catered & works very well for our industry. It is very customizable, making it easy to add many widgets to keep track of many different KPIs.
CONSIt is not easy to pull reports you do not already have a widget for. Lots of steps when creating a widget that requires a lot of information.
Reason for choosing RPM Telco
Was a great product made for our industry & able to customize
Reasons for switching to RPM Telco
To get a CRM system that would be customized for our industry