Overall very Informative.

The Ease of this product is awesome. All of our employees use Niche.

Sometimes the Speakers go into very lengthy discussions and don't really explain them selves too much.

When the pandemic started in 2020 Niche Academy was used as an option to work at home. I had work development at the click of my computer. I logged in may programs that related to my job and career at a public library. Because of these classes I have become a more valuable employer and I have shared my knowledge with co- workers and encouraged them to log in to Niche Academy. Since 2020 I have viewed many more relevant classes.

I work at a public library and my employer has paid all the fees to have Niche Academy for staff. The programs are easy to log into and navigate. The topics are relevant to my working environment such as security at the work place, how to have fun at work, create programs for adults and children and many more too numerous to mention.

One feature that could be improved upon is when I scroll through the subtitles it thinks that I have completed the class, but I only skimmed through it but it gives me a certificate of completion.

The tool is simple and easy to use. It's easy to find your learning history.

I don't often find trainings that are interesting or exciting, or very current, for my role/demographic.

Niche Academy has been great to work with. They have a super customer service department who respond very quickly. I love that Niche keeps their tutorials updated which is the worth the weight in gold. This does not get lost amongst the other duties that librarians and staff have to do.

I love the fact that the tutorials that are developed by Niche of the most important vendors are being updated on a continuous basis. This is worth the cost of of the software. I love the collaboration that happens and willingness to share.

At the beginning of Niche the marketplace was manageable, but now with as many libraries contributing to the marketplace it has been hard to figure out what tutorials are really out there. If it is a tutorial we like and we add it to our tutorial repository, it is hard to find the tutorial against the other tutorials.

Staff training is what we primarily use this for, although we've also used it to launch a life skills program for a local jail. Niche Academy staff gave me a lot of time when thinking this through initially. I appreciated the attention.

It's mostly very easy to use, and we use it ALL the time. Customer Service has always been 5 star.

Pages are so often the same from page to page that I get lost. Trying to see which courses have been completed by which employees for example, is not intuitive.