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ISMS.online

ISMS.online offers an affordable, pragmatic, integrated and paperless information security management system. Achieve ISO 27001 and other standards quicker with actionable policies that get you over 80% of the way there the moment...Read more about ISMS.online

4.5 (6 reviews)

FinScan

The multilingual screening software provides firms with comprehensive screening tools that counterchecks against millions of records at a single time. FinScan enables business admins to load their records and homogenize incomplete...Read more about FinScan

eTHIC

eTHIC is a software that helps businesses manage their ethics and compliance. It provides an easy-to-use platform for managing all of your company's compliance requirements, including government regulations, industry standards, an...Read more about eTHIC

4.5 (4 reviews)

CRS/FATCA One

Trans World Compliance Inc., (TWC) provides software to mitigate regulatory and reputational risk, increase efficiency and precision and simplify the compliance and regulatory requirements for Foreign Financial Institutions, tax a...Read more about CRS/FATCA One

5.0 (1 reviews)

ManageEngine ADAudit Plus

ManageEngine ADAudit Plus is a Windows auditing, security, and compliance solution. Key features include comprehensive logon auditing, detailed change monitoring, real-time risk alerting, and streamlined compliance reporting for A...Read more about ManageEngine ADAudit Plus

UsableNet AQA

UsableNet AQA is a website accessibility management platform for digital businesses. With manual and automated auditing tools, the platform can help businesses find and fix accessibility issues. It provides team dashboards, detail...Read more about UsableNet AQA

DataSnipper

Accelerate your Audit and Finance teams’ productivity. DataSnipper helps to reduce time spent on manual operations, improve collaboration within teams, and boost productivity with standardization. Reduce risk, boost productivit...Read more about DataSnipper

KYC Portal

KYC PORTAL is a fully configurable Client Lifecycle Management solution that provides a single, centralized, secure repository with fully customizable parameters, fields, rules, and user rights. The platform ensures that all data ...Read more about KYC Portal

SafetyCulture

iAuditor by SafetyCulture is an inspection checklist application that allows users to build checklists, file reports and conduct inspections through a tablet or mobile phone. The solution is designed for a wide range of industries...Read more about SafetyCulture

3E Protect

3E Protect is a health and safety management solution that helps businesses across healthcare, pharmaceutical, petrochemical and other industries manage associated safety data sheets (SDS) to reduce incidents across departments. T...Read more about 3E Protect

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DocTract

The Policy Management Cloud solution from DocTract is purpose-built to manage the entire life-cycle of Policies and Procedures for any organization and for any size. Automate each step in the Policy Management process including d...Read more about DocTract

Hyperproof

Hyperproof is an on-premise and cloud-based compliance management solution that helps businesses conduct audits, assess risks and handle compliance programs. It comes with an administrative dashboard, which enables professionals t...Read more about Hyperproof

GoAudits

GoAudits is an all-in-one inspection platform that helps retail chains, telecommunication companies, food manufacturers, construction companies conduct standard, quality, and safety audits. Businesses can easily plan and schedule ...Read more about GoAudits

Avarni

Avarni is the decarbonization platform that empowers you to actually achieve your net zero targets. Traditional carbon accounting simply shows you where you've been. Avarni shows you where you’re headed on your journey to net zer...Read more about Avarni

5.0 (2 reviews)

Benchmark Gensuite EHS

Benchmark Gensuite's platform of digital solutions helps your company strengthen the foundation of its EHS, Sustainability & ESG program minimizing risk, enhancing safety programs, improving compliance and performance, and deliver...Read more about Benchmark Gensuite EHS

Zavanta

Zavanta is a cloud-based solution that helps businesses draft instruction manuals, standard operating procedures (SOPs), policies and more on a unified platform. Professionals can interlink multiple documents and add videos or ima...Read more about Zavanta

4.0 (1 reviews)

Xenqu

Xenqu is a cloud-based workforce management solution designed to help HR teams streamline the entire employee onboarding lifecycle, from tracking applicants to handling background checks. The integrated communication platform enab...Read more about Xenqu

BlueRelay

Blue Relay offers a suite of workflow and document management tools that help teams manage document approvals, workflows standardization and collaboration. It is suitable for large and midsize businesses in industries such as insu...Read more about BlueRelay

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PolicyTech

PolicyTech is a policy and procedure management solution from NAVEX that is suitable for all industries including healthcare, financial services, manufacturing, retail, government, energy and law enforcement. PolicyTech offers to...Read more about PolicyTech

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ZenGRC

ZenGRC is a cloud-based and on-premise governance, risk and compliance (GRC) management solution. It serves businesses of all sizes in any industry, including technology, retail, consumer goods, health care and finance. Primary fe...Read more about ZenGRC

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Buyers Guide

Last Updated: March 16, 2023

What is Compliance Management software?

Compliance management software is a program used to continually track, monitor, and audit whether business processes are aligned with applicable laws, organizational policies, and the standards of consumers and business partners.

Of course, a corporate compliance program goes far beyond software, and businesses in certain industries may not even need software to manage compliance requirements. However, large businesses and organizations in sensitive industries (pharmaceutical manufacturing, financial services etc.) generally benefit from an approach to compliance issues that’s partially automated by software.

Compliance management functionality can be found in various types of software. We’ll help you understand your options, so you can make the right choice for your specific business model and industry.

Here’s what we’ll cover:

Which Types of Software Help With Compliance Management?

What Is the Core Functionality of Compliance Software?

Key Considerations for Buyers

Which Types of Software Help With Compliance Management?

There are essentially three kinds of compliance management software (also known as corporate compliance and oversight tools) on the market:

  • All-purpose compliance management platforms

  • Industry-specific compliance management tools

  • Governance, risk and compliance (GRC) software

All-purpose compliance management platforms offer generic capabilities for compliance management across industries. Sample vendors include CMO Compliance and Navex.

Industry-specific tools help businesses in heavily regulated industries (health care, industrial manufacturing, financial services etc.) meet specific legislative and commercial requirements.

GRC platforms include generic compliance management features alongside a broader set of capabilities for risk management and corporate governance (for instance, IT risk management, business continuity planning, and legal management). Sample vendors include Enablon.

Compliance-reporting-in-Enablon

Compliance reporting in Enablon

In this buyer’s guide, we’ll focus on all-purpose compliance management platforms as well as GRC platforms. Industry-specific tools are so niche in functionality that your specific business model will significantly whittle down your shortlist of vendors.

What Is the Core Functionality of Compliance Software?

Compliance software covers a huge range of business processes, regulations and industry needs. It’s no surprise that platforms are highly diverse in their functionality.

Compliance doesn’t stop at industry regulations and standards (OSHA, ISO etc.). Corporate ethics policies, acceptable use policies, and even business partner policies can all pose compliance issues. For instance, Wal-Mart suppliers have to meet a number of stringent standards that suppliers of many other major retailers don’t have to bother with.

Let’s therefore zoom in on the most important components of a compliance management system:

Policy management and compliance registry

Policy authoring and approval workflows, version control, etc. Policies are documented in a global registry that maps applicable regulations to policies.

Controls monitoring

Workflow engine enables business units to attest compliance with policies and regulations. Controls are documented in a centralized catalog, and standardized workflows allow for a controlled incident escalation process.

Compliance reporting

Enables visibility into violations and noncompliant facilities at various levels of aggregation via dashboards and scheduled reports. Some solutions also support continuous monitoring of KPIs related to sensitive business processes for compliance issues.

Audit management

Systematic workflows, case management and reporting features for investigating and resolving compliance issues. Some solutions also support real-time field reporting for audits.

Regulatory intelligence and change management

Tracks RSS and XML feeds of regulatory information and alerts published by standards bodies and government organizations. Feeds can then be mapped to existing policies. Some providers also have legal teams that compile knowledge bases of international regulations.

E-learning for compliance training

Generic and customizable online courses for training employees on how to comply with policies.

Survey tools

Survey modules allow organizations to distribute self-assessments to employees.

Conflicts management

Tools for monitoring potential conflicts of interest (employee gifts, employee trading etc.)

Fraud management

Risk management features allow for detection of patterns indicating fraudulent activity in financial statements, vendor payments etc. Controls can also be tested for efficacy in preventing fraud, and “whistleblower” hotlines and web forms allow employees to act as a front line of defense.

Multilingual interfaces

Interfaces are available for employees who don’t speak English.

Aside from these specific features, the advisory firm Gartner notes in their “Market Guide for Corporate Compliance and Oversight Solutions” that one of the most important functions of compliance software is aggregation: “The huge number of global legal, regulatory and administrative requirements and the variety of standards, guidelines and frameworks require compliance managers to merge and normalize mapping of requirements to controls and other compliance activities.” (The full report is available to Gartner clients.)

This is obviously a daunting policy management challenge that compliance software partially addresses through automation.

Which Compliance Areas Do All-Purpose Solutions Cover?

In addition to basic requirements, such as employee codes of conduct, GRC platforms and all-purpose compliance management, software solutions typically cover the following compliance areas:

Financial/accounting regulations

  • Dodd-Frank

  • Sarbanes-Oxley

  • Model Audit Rule

  • Foreign Corrupt Practices Act

  • Bank Secrecy Act

  • Gramm–Leach–Bliley Act

Industry-specific standards bodies and regulatory agencies

  • ISO

  • Committee of Sponsoring Organizations of the Treadway Commission (COSO)

  • FERC

  • OSHA

  • FDA

  • HIPAA

Regulatory feeds

  • SEC

  • FINRA

  • FDA

Many providers offer out-of-the-box support for dozens of other standards, but if your organization operates in a heavily regulated industry, the first step in your search should be evaluating industry-specific solutions.

Mobile-interface-in-CMO-Compliance

Mobile interface in CMO Compliance

Key Considerations for Buyers

We’ve seen that the landscape of compliance management vendors remains highly fragmented due to the diverse nature of compliance requirements. Keeping the following considerations in mind will help you evaluate vendors to build an effective shortlist:

  • How much risk management functionality do you need? Risk management and compliance management frequently go hand-in-hand, and many providers offer integrated solutions that can identify compliance risks.

  • Does your business operate in an industry where continuity planning is necessary? Typically, vendors that handle compliance management also offer business continuity management. Manufacturers, large retailers and other organizations with complex supply chains, as well as organizations that operate in politically and economically unstable regions, can benefit from consolidating these requirements in a single platform.

  • To what extent does the IT department factor into compliance requirements? IT compliance is, to some extent, its own beast. Not all vendors offer equal coverage when it comes to IT compliance—look for vendors offering out-of-the-box support for frameworks like Control Objectives for Information and Related Technologies (COBIT).