All FinScan Reviews
1-13 of 13 Reviews
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Eugene
Insurance, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Quite easy to interface with our existing systems
Very positive, and very good value for money compared to other sanctions/AML tools we've used in the past.
PROSFrom an integration/implementation standpoint, Finscan's documentation was concise and provided all the information needed to quickly start using their test environment.
CONSCertain features that one would expect to be available as standard, such as deletion of names that no longer need to be scanned, need an implementation period of a couple weeks.
Reason for choosing FinScan
The combination of features and cost offered.
Reasons for switching to FinScan
The combination of features and cost offered.
Vendor Response
Thank you for your feedback, we are glad to know you are enjoying your experience with us and we will take onboard your valuable comments effectively. As always, our dedicated Customer Success and Account Management Teams are at your disposal to continuously improve your AML workflow for efficient and reliable screening.
Replied November 2022
richard
Insurance, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Heavy User of FinScan
We utilize FinScan for our full sanctions screening (Some PEP as well) functionality, which we utilize both domestically and internationally. Additionally, FinScan retains our entire portfolio to allow for full, regular screening, which covers all updates & changes made by all of the various watch lists.
PROSThe case management portion is good to use. Sanctions & PEP screening, which utilizes the World-Check database is very thorough, as we're an international organization this is critical.
CONSReporting needs a lot of work. It has gotten better but need more user options when creating reports.
Vendor Response
Thank you for your feedback, we are glad to know you are enjoying your experience with us and we will take onboard your valuable comments effectively. As always, our dedicated Customer Success and Account Management Teams are at your disposal to continuously improve your AML workflow for efficient and reliable screening.
Replied November 2022
Diariatou
Non-Profit Organization Management, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed November 2022
Asmae
Protecting the organization against corruption, terrorism and money laundering.
PROSIt meets the expectations of our donors.
CONSNot really user friendly and too technical vocabulary. It makes things hard to understand, you don't know which menu to use instinctively.
Reason for choosing FinScan
The price
Vendor Response
Thank you for your feedback, we will take onboard your valuable comments effectively. In our upcoming version 6.6 we have addressed how you review matches to make the process more user friendly and hope this will help. As always, our dedicated Customer Success and Account Management Teams are at your disposal to continuously improve your AML workflow for efficient and reliable screening.
Replied December 2022
Julien
Government Administration, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
4
Reviewed November 2022
A powerful screening tool
We use FinScan for sanctions screening.
PROSFinScan is among the most powerful tools for sanctions screening. I appreciate the settings possibilities to set up a configuration that fit exactly with our expectations.
CONSOther screening solution are more user friendly than FinScan.The processing of alerts could be more clear with a better interface. It lacks a global view on the alerts, you only have a view focused on one alert. Moreover you have to create a query in order to process the alerts, that's not intuitive as you open your tool and have the alerts to be processed /in progress/ processed.
Reason for choosing FinScan
After conducting a RfP we choose FinScan because of :- the settings possibilities- recognized player with proven expertise- quality of the demo- understanding of the main stakes (data quality, number of alerts, deduplication...)
Vendor Response
Thank you for your feedback, we are glad to know you are enjoying your experience with us and we will take onboard your valuable comments effectively. In our upcoming version 6.6 we are improving the match review process to give a better customer experience and ease, we hope this will help address some of your concerns. As always, our dedicated Customer Success and Account Management Teams are at your disposal to continuously improve your AML workflow for efficient and reliable screening.
Replied December 2022
Florian
Insurance, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2022
Nice tool to proceed online-screening
Easy to connect with local IT software, easy to define profils, easy to edit PDF reports and dynamics reports really interesting
CONS1rst parameters to insert complicated, time between requests and results can change and not always optimized.
Vendor Response
Thank you for your feedback, we are glad to know you are enjoying your experience with us and we will take onboard your valuable comments effectively. As always, our dedicated Customer Success and Account Management Teams are at your disposal to continuously improve your AML workflow for efficient and reliable screening.
Replied December 2022
Susan
Insurance, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Long term partner
We have used Finscan for over 10 years and are now looking to upgrade to the latest version. We have always been happy with the product and service.
PROSProduct is easy to use. Great technical support.
CONSWould like to group some of the results more.
Vendor Response
Thank you for your feedback, we are glad to know you are enjoying your experience with us and we will take onboard your valuable comments effectively. As always, our dedicated Customer Success and Account Management Teams are at your disposal to continuously improve your AML workflow for efficient and reliable screening.
Replied December 2022
Borja
Insurance, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
FinScan Review
- Simplicity screening duties - All kind of extractions
CONS- Interface intuitive and user friendly - Sometimes the DowJones lists are not properly linked.
Vendor Response
Thank you for your feedback, we are glad to know you are enjoying your experience with us and we will take onboard your valuable comments effectively. As always, our dedicated Customer Success and Account Management Teams are at your disposal to continuously improve your AML workflow for efficient and reliable screening.
Replied December 2022
Andrew
Non-Profit Organization Management, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2022
Good database storage and lookup but interface
Good
PROSGood database storage and lookup, real-time monitoring
CONSinterface not intuitive or user friendly; often slow to generate reports/screening history
Vendor Response
Thank you for your feedback, we are glad to know you are enjoying your experience with us and we will take onboard your valuable comments effectively. As always, our dedicated Customer Success and Account Management Teams are at your disposal to continuously improve your AML workflow for efficient and reliable screening.
Replied December 2022
Roger
Insurance, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Ludlow Review
Good
PROSEasy of use once set up and all search options are flagged
CONSContinually having to tick features when accessing search
Vendor Response
Thank you for your feedback, we are glad to know you are enjoying your experience with us and we will take onboard your valuable comments effectively. As always, our dedicated Customer Success and Account Management Teams are at your disposal to continuously improve your AML workflow for efficient and reliable screening.
Replied November 2022
Natalie
Insurance, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Finscan - user review
Simple to use and provides excellent data.
CONSThere are no components I like least about this software.
Vendor Response
Thank you for your feedback, we are glad to know you are enjoying your experience with us and we will take onboard your valuable comments effectively. As always, our dedicated Customer Success and Account Management Teams are at your disposal to continuously improve your AML workflow for efficient and reliable screening.
Replied November 2022
Massimiliano
Non-Profit Organization Management, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed November 2022
Excellent system for AML/CFT compliance
value for money, easy to use, adaptable.
CONSloading clients in our setting requires manual work.
Vendor Response
Thank you for your feedback, we are glad to know you are enjoying your experience with us and we will take onboard your valuable comments effectively. As always, our dedicated Customer Success and Account Management Teams are at your disposal to continuously improve your AML workflow for efficient and reliable screening.
Replied December 2022
Danijel
Gambling & Casinos, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
We Appreciate You!
Easy to use, great support team and quality.
CONSNo nothing in specific just that the price could be more competitive as other Fintech are offering same package for lower price.
Reason for choosing FinScan
Great communications, good secure company and trust.
Vendor Response
Thank you for your feedback, we are glad to know you are enjoying your experience with us and we will take onboard your valuable comments effectively. As always, our dedicated Customer Success and Account Management Teams are at your disposal to continuously improve your AML workflow for efficient and reliable screening.
Replied December 2022
David
Banking, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed November 2022
Finscan Review
Positive
PROSoverall easy to use software with integrated features.
CONSPassword for login has to be updated frequently.
Vendor Response
Thank you for your feedback, we are glad to know you are enjoying your experience with us and we will take onboard your valuable comments effectively. As always, our dedicated Customer Success and Account Management Teams are at your disposal to continuously improve your AML workflow for efficient and reliable screening.
Replied December 2022