QAD Redzone
About QAD Redzone
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Most Helpful Reviews for QAD Redzone
1 - 5 of 184 Reviews
PJ
Verified reviewer
Food Production, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Great Software for a cultural transformation
We set out to gain visibility on that which we thought we saw each day. Before, we reviewed weekly production reports, mainly based on yield and units/labor hour. Issues would take a week or more to be surfaced, and solutions to fix them longer still. Today, we analyze each line in real time at the operator level, and if any metrics are our out of flux, our team can mobilize to fix the issue immediately and change the outcome for the day. This has empowered our teams significantly and unlocked tons of new capacity and lower costs.
PROS• impactful and yet light-weight platform that gave us instant visibility of our 11 lines in 3 facilities. • multilanguage support in-app, native • mobile first - made deployment easy • up and running in 2 weeks • enabled a focus on outcomes, rather than activities • improved communication on the floor • uniquely integrated for quality & maintenance as well as OEE
CONSNot necessarily a knock on the software, but for our legacy multi-generation family manufacturing business, there was a steep learning curve on some of the technical aspects of on-the-floor data collection. Make sure you have a strong IT infrastructure! I would like to see a special access "admin dashboard" that is in a browser and integrations with digital signage features on the cloud
Vendor Response
Thanks for the thoughtful 'full house' review, PJ. Your focus on the 'outcomes versus activities' is really insightful.
Replied February 2021
Jose
Food Production, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Great Product!
Redzone has helped our manufacturing facilities identified main losses in their production systems and areas of focus for Kaizen events and improvement projects, which has resulted in OEE uplift. It has improved the communication between operations, quality and maintenance teams.
PROSRedzone is not only an OEE tracking system, but also a great communication tool that gives a voice to our team members on the production floor. The user interface is very intuitive and it's designed with the key foundational elements of continuous improvement. The system has great features including messaging, "high 5", etc., which help us with employee engagement, recognition and communication.
CONSWe still have some work to integrate Redzone with our SAP system, but we are getting full support from the Redzone technical team.
Reason for choosing QAD Redzone
Redzone software is intuitive for line workers with varying degrees of technological experience and has great features, which help us with employee engagement, recognition and communication. The cloud approach is a positive and the initial implementation coaching is a plus. We can create several reports using our BI system (Tableau) and we can get results faster because the system was designed with people behavior in mind. The system also allows for great communication even when there is "social distancing" now that we are in the age of COVID-19.
Vendor Response
Thank you for the excellent review Jose. This really articulates how foundational good communication is for fostering Operational Excellence!
Replied April 2021
Christopher
Food Production, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2021
Sandridge Review
The coaches and the team really care about changing behaviors and culture (particular callouts to [SENSITIVE CONTENT HIDDEN]) and that is commendable. They are always willing to listen on how they can improve the product. We're generally happy with the product, but would prefer it if the system forced employees to perform the correct function. Our employees will miss CCP checks and the system allows for this. We're working through it, but would like more functionality from the system on this.
PROSI like the productivity module's focus on visual real-time feedback
CONSThe SPC module is difficult to use effectively and the Compliance module's inability to enforce checks to be completed has been a concern. Also, the Redzone TV's are constantly updating and not working properly. Not sure if this is a Redzone issue, but it's caused us to minimize the use of the TV's.
Vendor Response
Thanks for the review Christopher. I'm sorry that you have some issues, but hopefully the 7 out of 10 ranking reflects that the pros outweigh the cons.
Replied February 2021
Melissa
Food Production, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
The most helpful tool for production.
Overall, this has turned out to be an amazing benefit for our production needs. We have had some amazing coaches teach us through the process. The coaches work one on one and in group settings to help everyone gain a comfort level using the applications.
PROSThis is very user friendly. Anyone of any job title can use easily. I appreciate the real time data I get now rather than having to wait until the next day. This allows us to be proactive now rather than reactive.
CONSThere are some functions that need some updating. Some examples. After the approval of any quality check, it will default you back to the beginning of the list rather than move you to the next item to approve. When trying to contact support through the app the response is slow. Some of the set up in the modules took a lot more work than originally understood.
Leida
Food & Beverages, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Best help ever
Wonderful!! Helpful tools, great implementation strategies and ease of communication
PROS[sensitive content hidden] was super helpful in all aspects of implementation
CONSPeople not using the tool provided until they realize the value in it