SpeakUp

RATING:

4.8

(11)

About SpeakUp

SpeakUp® is a whistleblowing and case management platform that gives organisations the ability to detect misconduct early. Take action, and avoid things getting out of hand. Our platform allows users to report anonymously over phone, email, website, or app. Reporting is quick and simple, and we offer support in over 70 languages, lowering the barrier for effective conversation. SpeakUp® also offers case management in a secure environment, with case overviews and statistics.

SpeakUp Pricing

Free trial: 

Not Available

Free version: 

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SpeakUp Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for SpeakUp

1 - 5 of 11 Reviews

User Profile

Olaf

Verified reviewer

Leisure, Travel & Tourism, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2023

Speak Up meets data driven Compliance

SpeakUp is one of the most modern and dynamic whistleblowing tools on the market. Good technology paired with great people power.

PROS

Good tool and great team. Good match for large and mid size companies.

CONS

Data structure and management could be more flexible and advanced.

Vendor Response

Thank you very much for your honest feedback, Olaf. Your input is truly valuable for developing SpeakUp's next features. The best is yet to come!

Replied November 2023

Vivianne

Dairy, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Highly recommend!

PROS

- Integrates Speak Up phone/webservice with Case Management System.- Straightforward/ user-friendly, reliable- Configurable to our company needs- Best in class customer support. People in touch comes highly recommend as future-proof whistleblowing tooling.

CONS

Not many to be thought of.. In any; the lack of dashboarding in CMS environment.

Vendor Response

Thank you so much for your review, Vivianne. We're very pleased to know that SpeakUp is meeting your expectations and especially proud to hear that you appreciate our support - a big priority of ours. Here's to more years of strong collaboration!

Replied November 2023

Rachaad

Information Technology and Services, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Very innovative and user friendly tool

I have used SpeakUp in the capacity as a business partner of People Intouch and knowing SpeakUp as well as multiple other tools I can say SpeakUp is the best tool I have worked with. I can add that the people behind SpeakUp actively promote the positive and inclusive culture that SpeakUp can bring to its clients.

PROS

What I really like about SpeakUp is the ease of use, the eye for detail when it comes to protecting people who speak up and others involved, as well as the fact that it is very customizable and the ease of implementation.

CONS

None that I can think of. The tool is fully compliant to legal requirements

Reason for choosing SpeakUp

Some of the limitations I encountered when using other tools, especially regarding reporting are not an issue when using SpeakUp. There is no legacy, what some of the traditional tools do tend to have.

Vendor Response

Thank you so much for your kind words, Rachaad! We are happy to hear that SpeakUp successfully demonstrates our commitment to protecting people and organisations.

Replied November 2023

Denise

Food & Beverages, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2023

Secure, confidential and effective Speak Up system

Effective and efficient Speak Up team. Very good.

PROS

Very responsive client support. Confidential environment for Speak Up and add-on feature of Case Management System.

CONS

Would like to have more automation for populating some fields in case management system but we understand that there is an upgraded version of the system.

Bergadano

Automotive, 10,000+ employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2023

Iveco Group experience with SpeakUP

Positive impression. The system is already very good, but I am sure it will be even better in the future with some new developments the Company is planning.

PROS

It has the best value for money on the market. It is easy to ste-up and use. Very flexible. Staff is very supportive to the clients and quick to respond.

CONS

It does not have all the functionalities of other playes, as customization of e-mail notifications or possibility to insert sevaral open questions in the reporter intake form, but it is still a very good product

Reason for choosing SpeakUp

Lowe cost, greater flexibility, supportive staff in the system migration

Reasons for switching to SpeakUp

Lower costs and greater flexibility to implement Local Compliance Helpline Systems to respond to the EU Directive on whistleblowing requiriments

Vendor Response

Thank you so much for sharing your experience with SpeakUp, Bergadano! We're especially proud to receive "best value for money". Keep an eye out for upcoming SpeakUp releases. We think you'll like some of the new options for email notifications.

Replied December 2023