All idloom.events Reviews
1-25 of 75 Reviews
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Brecht
Verified reviewer
Broadcast Media, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
The definition of intuitivity and user-friendliness, far exceeding expectations in support
Hard to do better. We are a convinced customer for our future events and will advise others enthousiastically to choose for Idloom too.
PROSIt is very, very intuitive. As soon as you can think about a feature, it's actually on the next line. It literally thinks the way you think as an event organiser. In terms of support I probably had the best experience ever in my whole life. At the crucial moment of the launch of the registration, on a Friday eve far after the end of business hours, on the most beautiful summer evening, right before a long weekend, Idloom people helped me out with a quick and satisfying solution to a complex problem. I am so grateful.
CONSI'd have to do very deep and long thinking to be able to mention even one.
Vendor Response
Dear Brecht, Thank you so much for your amazing review! We're thrilled to hear that you find idloom.events incredibly intuitive and that it anticipates your needs as an event organizer. We strive to provide a platform that aligns with your thought process and makes event management seamless. We're delighted that our support team was able to assist you during a critical moment and provide a quick and satisfying solution to a complex problem. Your satisfaction and success mean the world to us, and we're grateful for the opportunity to support you. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your continued success in event planning. Warmest regards, The idloom.events Team
Replied June 2023
Els
Leisure, Travel & Tourism, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
If there were a "golden buzzer" on Capterra, I would press it for Idloom events
Before using Idloom Events, we managed event subscription and payment manually. I tried some web applications, but they lacked either user friendly interface for the audience wanting to subscribe, or for the back office. Idloom Events has it all. Add to this an excellent helpdesk, and hands-on mentality (e.g. implementation of support for online events during the Covid-months), make I am really happy about this tool !
PROSIdloom events' user interface is extremely user friendly, also for complex registration forms! Whenever new functionality is added, it reveals itself in a very "natural" way (I come across the new stuff by applying my normal way of working), so no need to train the team.
CONSIn a perfect world, the activity log, which shows every edit in detail, should also have a placeholder for the event.
Vendor Response
Dear Els, Thank you for taking the time to review our platform! We are proud to say that at idloom, we make it a priority to stay on top of the latest technology, both for our front and back end. Therefore, we are thrilled to hear that you found our platform easy to use and user-friendly. We also appreciate your valuable feedback regarding the implementation of an activity log per events. We will take this into consideration as we strive to continuously improve our platform and provide our users with the best possible experience. Thank you once again for your positive feedback and suggestions. If you have any further feedback or ideas, please do not hesitate to reach out to us. We are committed to providing our users with the most innovative and user-friendly platform possible. Best regards, The idloom Team
Replied May 2023
Natalie
Events Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Natalie Dayes - IDLoom Registration Review
Really positive. A great team, super friendly and helpful and a great user friendly product. Growing flexibility over time which is great.
PROSThe CMS is very user friendly and there are great adaptable features to suit many client needs
CONSThe lack of full control over parts of the CMS is sometime as problem. We can't customise all areas even with the design knowledge, e.g emails as we don't have access, so if a client requires this we the get charged. But the product itself is really great. I have loved using it.
Vendor Response
Thank you for your review Natalie! I completely understand your con. Actually, that's precisely the reason why we're revamping the front end and event website editor from the ground up! Soon you'll enjoy a brand new editor !
Replied October 2022
Kathrin
Construction, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Great platform for various event formats
With idloom-events you are able to cover a wide range of requirements: From websites for casual Christmas or summer parties with a simple registration process to sophisticated content for corporate meetings with a lot of different hotels, workshop options and restricted registration. Since we implemented Idloom in our group three years ago, we have been able to cover 90% of the inquiries. For the remaining 10%, the Idloom-Team (A big thank you to [SENSITIVE CONTENT]) has always been able to surpass expectations with a reliable solution.
CONSFor some of our events it is important that not only the registration but also the content of the website is password protected.
Vendor Response
Thank you for your nice review Kathrin! Regarding your con, feel free to reach out to us and we'll be happy to implement that feature for you !
Replied October 2022
Gregory
Civic & Social Organization, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Great product with exceptional customer service.
Easily tailored to whatever type of event you are planning. Customer service is always there to assist.
CONSNothing comes to mind. Recommend continued improvements to ensure that the software remains relevant and customer oriented.
Vendor Response
Hi Gregory, Thank you for your wonderful review! We're delighted that you find our product great and our customer service exceptional. Good news! We are working diligently to improve our solution, give you new features and stay relevant and customer-oriented. We hope you'll enjoy the new features. Thank you for your support and trust! The idloom team
Replied July 2023
Anonymous
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
3
Reviewed December 2019
Easy event organizers and guest registrations.
Idloom is one of my favourite tool to manage an event. Online user registration is just so painless. In past, I have to pay people for data entry and they missed some names too, now everything is sorted.
PROSWe cover a lot of events and we tried online registration for the first time and it is working flawlessly. In our past event, we tried using a paper ticket and there is a lot of problems distributing tickets and delivering them. Now with the online event ticketing, it is just super simple. Creating an event is just a few clicks. After registering I created the first event and go online within an hour. This is so thrilling.
CONSPlease add a validate password field, I turned on caps and typed in the password, and when I wanted to log in it was not logging me in.
Vendor Response
Dear Valued User, Thank you for sharing your feedback with us. We appreciate your suggestion to add a password validation field. We understand the importance of ensuring a smooth login experience and will definitely consider implementing this feature to prevent any inconvenience caused by capitalization issues. Your input is valuable to us as we continuously work towards enhancing our platform. If you have any further suggestions or encounter any other difficulties, please feel free to let us know. We are here to assist you and ensure a seamless user experience. Best regards, The idloom.events Team
Replied June 2023
Michèle
Publishing, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Perfect for events of all types and sizes
Event creation, registrations and check-in have never been so easy.
PROSAs we organise a series of different events throughout the year we needed an event management tool that would be able to accomodate the needs of basic and complex events (multi-day, multi-location, multi-workshop, ...). idLoom offers the right balance between - a lot of handy - functionalities and price. It's not only a user-friendly software with a good looking interface, the team listens to your needs and will offer you great service too. Event creation, registrations and check-in have never been so easy.
CONSUsing idLoom is very intuitive that might explain why there's no real help section. Even though we always get the answers we need a dedicated help page would be nice.
Vendor Response
Thank you for your kind review Michèle ! I'm glad to read our software is useful for managing your events, and that the custom features we developed for you are helpful. Thank you as well for the feedback on the help section. We have since then been very active in creating a well-documented user guide, with all new releases and their corresponding user manuals. Here's the link to it: https://www.idloom.com/en/events/blog Furthermore, we try to ensure that all new development is made in an easy to understand manner, so that users find their marks in a few seconds only in the software. If we receive a complaint or a question on how things work, we make the necessary amendments to make sure things are more intuitive. Good luck with your future events! The idloom-events team
Replied March 2019
Robrecht
Verified reviewer
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Great platform to organize professional events.
Very userfriendly, professional platform. We used it for a customer event and were able to set up a great looking registration page. Managing guests was very easy.
CONSThe only small thing was that we allowed people to bring a guest and these guests weren't in the counts.
Vendor Response
Dear Robrecht, thank you very much for this review. Indeed the accompanying person feature you used is informative only, and doesn't count as a registration. It was actually developed so that guests could inform that they'll come accompanied to part of the event (dinner for example, so the organiser can adapt catering needs appropriately), but it is not an actual registration. If you need to have this person count as a participant, you need to register him/her separately. However, we're about to launch a new multi-ticket function, that will allow you to purchase multiple tickets at once. This might be a solution for you, although it won't be nominative. I hope this helps. If these solutions don't suit you, you know that we can always develop custom features for you, if desired. Very best regards, The idloom team
Replied April 2018
Anonymous
2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2018
Idloom
- easy to use - user friendly - fair pricing
CONSthe approach could be more developed for professionals : - more customization could be a plus - more access to different types of content (sections, more tools to add content such as pictures,...)
Vendor Response
Dear Valued User, Thank you so much for your review! We greatly appreciate your feedback. We're thrilled to hear that you find idloom.events easy to use and user-friendly. Providing a seamless experience is our top priority. We're also glad to know that you find our pricing fair. We aim to offer competitive pricing options while delivering the best value to our users. We only answer your comment 5 years later, and we can tell you that we do have all the missing features you were talking about in your com... Thanks for your comments ! :-) If you have any further comments, suggestions, or questions, please don't hesitate to reach out. We're here to assist you and ensure your continued satisfaction. Warmest regards, The idloom.events Team
Replied June 2023
Ahmad
Verified reviewer
Education Management
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
The best events platform I have found over the last 10 years!
The easiest events platform I have seen so far! You can really have your event website running in just one day with amazing & professional look. What I really liked about the images feature which show all images at same size even if we upload different images with different sizes or formats
CONSNothing to mention but I would be happy to see a mobile application for the platform soon and maybe an option to use different logo for each event :)
Vendor Response
Dear Ahmad, Thank you very much for your kind review! We're happy to read that you like our tool. As for the different logos per event, this feature is available with our Corporate plan, where you can edit multiple event profiles within a single account. Don't hesitate to get in touch if you need more information. Best regards, The idloom team
Replied June 2018
Gauthier
Banking, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Financial forum
Le programme est assez intuitif et permet de s'y retrouver facilement
CONSQuand nous modifions la photo des orateurs, elle n'apparait toujours pas !
Vendor Response
Hello Gauthier, Thank you for your thoughtful review, it's truly appreciated. Regarding the bug you mentioned, it's already been corrected. Remember, our support team is always here for you whenever you need assistance. Your satisfaction is our top priority. Rest assured, we're committed to working diligently to deliver user-friendly software and ensure a seamless experience for you and all our users. We're thrilled at the opportunity to continue accompanying you in future projects. Your trust means everything to us. The idloom Team
Replied March 2024
Sandie
Events Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Using Idloom
I really enjoy using Idloom.events and thoroughly recommend it
PROSThe website, community platform and events set up are all easy to use and very versatile
CONSThere isn't anything I don't like - all very user-friendly
Vendor Response
Hello Sandie, It is rewarding for our team to see that you enjoy using the idloom suite. We appreciate your taking the time to share your opinion. Thank you for your trust! The idloom Team
Replied April 2023
Christine
Transportation/Trucking/Railroad, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Idloom Events
The online registration system is easy to use from set-up to implementation.
CONSI don't have any least favorite items to report on for this system.
Reason for choosing idloom.events
We have been using idloom for several years and chose it over several others because of the inexpensive cost for the system, the many features available, and ease of use.
Vendor Response
Hi Christine, Thank you so much for the incredible review! We are happy to hear that you love idloom.events. It's fantastic to know that you find the system easy to use, as we thrive to make it as user-friendly as possible. We are grateful for your trust in idloom all these years. Thank you! The idloom team
Replied July 2023
Tine
Farming, 1,001-5,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2018
Very easy in use and excellent customer service!
We know now who is actually attending the event. In the past we worked with different types of registration, but this combines it all, plus it works with the GDPR rules. Easy check-in to go for a better follow up.
PROSThe software takes your event to a next level. The package is complete and is really easy in use. Even with a free version you can make the organising of events easier. It's basicly self-explanatory and in doubt, the customer service is excellent and extremely fast.
CONSOff course a platform like this comes with a price, although it is worth it.
Vendor Response
Dear Tine, Thank you so much for your fantastic review! We're thrilled to hear that idloom.events has taken your event to the next level and that you find our software complete and easy to use. We're delighted that even with the free version, it has made organizing events easier for you. We take pride in providing self-explanatory features and excellent customer service. It's wonderful to know that our team has been able to assist you quickly and efficiently whenever needed. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your continued success in event management. Warmest regards, The idloom.events Team
Replied June 2023
Sherman
Higher Education, 1,001-5,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Flexibility is the Key to Success
The platform give several ways to accomplish the same tasks. Flexibility is one of the stregths of the platform.
CONSOccasional users of the platform may require some time to reacquaint themselves upon their return.
Vendor Response
Hi Sherman, Thank you for your feedback and this great review. We are glad to hear that you appreciate the flexibility our solution has to offer. We're committed to improving the user experience. If you ever need assistance upon your return, our support team is here to help. Thank you for your trust! The idloom team
Replied July 2023
Liesbet
Newspapers, 201-500 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Effective and userfriendly tool
Good product. And great support team for the tweaks and special things.
PROSThe userfriendliness and all the options that have been taken in consideration.
CONSThe fact that you cannot always change the layout of the pages like you want it.
Vendor Response
Hello Liesbet, Our team pours their hearts into crafting a user-friendly solution packed with a diverse range of features, including custom projects. Your acknowledgment of our efforts is incredibly rewarding. We've duly noted your request for more flexibility in layout. Rest assured, we'll carefully consider it for inclusion in our roadmap. Thank you immensely for this marvelous review! The idloom Team
Replied March 2024
Pauline
Events Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Excellent registration tool! Easy to set up
What I like is that it's an easy to use software. You can create a registration system as well as an entire good looking website quite fast, without difficulties. You can also customized your questions with a lot of flexibility.
CONSNothing to add here. The team is great - thanks.
Vendor Response
Hello Pauline, Our team puts user-friendliness at the core of our work, so we are thankful for your review. Your satisfaction is our motivation to keep on improving and to help you create more events in a simple way. The idloom Team
Replied April 2023
Julie
Aviation & Aerospace, 501-1,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Un service technique et humain de qualité
La plateforme est intuitive, il est ainsi facile de créer un événement sans avoir des connaissances en codage. Le UX est vraiment bien grâce à un rendu propre, fluide et efficace. Pour l'organisateur, l'interface a un rendu professionnel plus qu'apprécié. Le service est l'un des points forts de Idloom. L'équipe est plus que réactive. Que ce soit pour une question ou un problème plus complexe. Bref, une solution à choisir sans hésitation.
CONSQuelques bugs parfois qui peuvent ralentir la saisie de texte, that's all!
Vendor Response
Dear Julie, thank you so much for taking the time and this amazing review. We are constantly improving all aspects of our solutions, and I'm sure that by now text entry speed has been addressed. It is thanks to feedback like yours that we keep on improving. Hope to hear back from you soon! The idloom Team
Replied April 2023
buhle
Education Management, 10,000+ employees
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2019
IDLOOM review
It is the value for money. vey helpful.
PROSIt is easy to use and I believe it is value for money.
CONSIt takes a bit of a long time to load, and it's sometimes slow.
Vendor Response
Dear Buhle, Thank you for sharing your feedback with us. We appreciate your input regarding the loading speed of idloom.events. We apologize for any inconvenience caused by the delays and slowness you've experienced. Ensuring a smooth and efficient user experience is of utmost importance to us. We are continuously working to optimize our platform's performance and address any speed-related issues. Your feedback helps us identify areas for improvement, and we thank you for bringing this to our attention. If you have any further comments, suggestions, or if there's anything specific we can assist you with, please don't hesitate to reach out. We're here to ensure your satisfaction with our service. Warmest regards, The idloom.events Team
Replied June 2023
Madhu
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed April 2016
Made our registrations process easier!
Quick, fast and efficient - IDLoom worked for our event management unexpectedly well. A flat learning curve, fantastic customer service, flexible pricing and most of all - a platform that worked from the word "Go!". The best part of it is that the team is taking feedback and acting on it almost immediately. This means that the platform will evolve organically and therefore will offer real-world solutions. IDLoom has also saved me costs of developing a separate website for my event - the public interface it provides works better than any event website I've seen with many customisation options. I am extremely pleased with it so far!
Vendor Response
Our goal is your success. Thank you for this review.
Replied April 2016
Paolo
Events Services, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Easy-to-use platform
The platform is agile, flexible and full of features. Especially recommended for events registration and selling tickets.
CONSThe backend can be improved. A proper html use would be useful.
Vendor Response
Thank you for your review.
Replied September 2022
Zivile
Chemicals, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
IDLoom event management
Overall I am very happy with the platform, it's easy to use for me to create and event and or people to attend
PROSEasy to use and very user friendly attendees management
CONSNot everything is customizable however those parts are not essential and do not lower the overall experience
Vendor Response
Thank you for your review.
Replied October 2022
Brendan
Media Production, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Idloom Events Review - The Capitol Forum
Idloom-events gave us a simple and streamlined solution for advertising our event online and receiving payments from non-subscribers who are interested in our events. It was exactly the solution we needed as a small business.
PROSIt was very easy to use and set up to begin receiving payments from attendees.
CONSNo issues with the software. It worked perfectly and we had no complaints.
Vendor Response
Dear Brendan, Thank you for taking the time to leave us a wonderful review! We're thrilled to hear that you found idloom.events very easy to use and set up for receiving payments from attendees. Making the process smooth and effortless is our top priority, and we're delighted that we met your expectations. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your continued success in managing payments for your events. Warmest regards, The idloom.events Team
Replied June 2023
Anonymous
1,001-5,000 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
This site met my needs well, and excellent customer support.
This is a very professional looking website, with a good range of functionality. Once set up invoices spread sheets and other useful features were instantly updated.
CONSAs a medical professional I found the technical aspects of setting up the site and receiving payment not particularly intuitive, however, it didn't take me too long with a bit of customer support.
Vendor Response
Thank you very much for your kind review. Rest assured we continuously work hard to make it ever more user-friendly and intuitive to use. If you have any questions, don't hesitate to contact our customer support 24/7. Best regards, The idloom team
Replied June 2018
Danièle
Think Tanks, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2017
Assessment period only for two recent events but positive
Simplification and modernization of our registration system.
PROSMeets many needs with few manipulations
CONSBasic feature somewhat limited, everything useful comes with an extra charge, nothing to add The fact that you have to write more than 100 words is making the survey heavier and offputting
Vendor Response
Dear Mrs Vranken, first of all thank you for your kind review! What did you mean with the 100 word survey, are you referring to Capterra or idloom?
Replied May 2017