Our superintendents dreading writing out laborious daily reports. RAKEN makes field reporting far more efficient and allows our guys to spend more time doing what they need to do, to supervise and manage the work in the field.

It's easy for our supers to keep track of their daily field reports, click of a button, on their iPads. Couldn't be easier. The ability to view the reports in the office on our desktop is key. The email notifications are great.

none, it accomplishes all that we need it to do.

I find Raken to be extremely useful. It provides logging and "eyes in the field" from the office.

I like the ease of use, training tool and data logging options.

I do not like that I have to contact Tech Support if one of the Techs has found themselves locked out of the app. It would be quicker/easier if I had the option to reset the password link for them.

Works well for the most part besides for a few issues here and there. Your team does a good job being accessible and reaching out to help. Certain features we would like to see implemented that don't seem to be on your teams' plans have us looking for solutions elsewhere.

Accessibly and the simple interface makes the integration into using very simple for employees new to online softwares. The surveys are also very helpful and allow for easy to compute data being accessible for everyone to see.

Isn't much that can be tailored to our needs specifically. We have discussed with members of your team on certain features or abilities we would like to have available that you are unable to meet.

Access by other team members. Raken provides office workers a view of daily activities and photos without the need to be onsite. We are able to communicate and collaborate on job issues

Sometimes its difficult to navigate to the correct tab