Align
About Align
Align Pricing
Prices start at $2520/year
Starting price:
$2,520.00 per year
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Align
1 - 5 of 55 Reviews
Sam
Construction, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2017
Great Turnkey Asset Management Solution
ToolWatch was chosen to help our construction company manage our tool and equipment inventory at multiple warehouse and job site locations. In 2.5 years our database has grown to 3,350+ model records comprised of 42,700+ active items. Our employees use ToolWatch to accurately manage assignments of assets allowing us to generate the necessary accounting recovery to recoup the operating expenses from projects and minimize end of project losses. Having access to the Reporting Cloud allows us to develop customized reporting and business intelligence that Project Management and Leadership have grown to rely on. ToolWatch's API allows us a channel for bi-directional communication of data generated in ToolWatch to our existing ERP. Most support related issues are resolved same day unless escalation to development is required. In the past year ToolWatch has made great progress in developing a mobile platform (iOS/Android) that is very polished and shows great promise. We are excited to put it to use in the field to expedite our requisition process. The ToolWatch staff, from Support, Sales, and Development, have been a pleasure to work with and we look forward to our continued partnership.
PROSTurnkey Solution, minimal development for custom reporting and API integration. The mobile apps on iPhone/Android work really well. The ToolWatch development team works on a evolving road map which brings continuous improvements to our investment.
CONSThe Enterprise desktop client can be sluggish at times. We are optimistically waiting for planned updates to the application that should resolve this.
Clay
Construction, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
FUNCTIONALITY
3
Reviewed October 2021
Many Features, Powerful Software - Need to simplify the basics, especially on the app
Overall, I'm glad we have it
PROSIt will do nearly anything you want it to
CONSmy major gripe is that transfers of tools via the app is not as smooth, simple or intuitive as i feel like it could and should be. also, the fact that is run as a data base makes it powerful, but it also allows too much variation in input of data - a more regimented input system would go a long ways to keeping the data base standardized across users who input tool data.
Reason for choosing Align
Barcodes (which we barely use) and the App (which hasn't performed as well as we'd hoped
Reasons for switching to Align
Sage was too clunky and lacked reminders and tracking of maintenance intervals in a useful manner
Vendor Response
Hi Clay - thank you for taking the time to leave a review! Have you tried out our new Job Site Portal? This may help with a few things. Reach out to us for more info!
Replied October 2021
Steve
Facilities Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed May 2019
Riddled with bugs
The only reason I still have this program, is because I don't have the time to convert all the information to a new one.
PROSUm, nothing. I wouldn't wish it on my worst enemy.
CONSCan’t type notes in a retired tool Won’t allow an inspection recurring every two, three years “Certification” recurrence not working in program Tools won’t delete, unless deleted multiple times, reboot a couple times. Service event will not delete. Work order GUI messed up. Workaround: generate w/o from tool. Sort of. “Lists” purchasing / receiving menu messed up. Set up 3000 mile PM on vehicle, created work order for last PM, reset miles to higher than called for PM, no service message. Multiple crashes. Worst one when I had a large transfer almost complete. Locked up computer. “Fatal error” message sent to toolwatch. Editing tasks in service tab tool model, locked up. Editing condition of a quantity tool, asked if I wanted to edit all tools in this category, “yes” said it would reset quantity to zero? It didn’t reset the quantity, and didn’t update the status. Can’t modify a transfer or work order once processed. Transfer history report doesn’t reflect what is currently transferred to employee* When adding cost to a tool, must put price under “replacement value”- “retail” doesn’t register as a value (2) major crashes, toolwatch shut down both times during transfers ETC
Kimberly
Construction, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Tool Watch for Construction Companies is a MUST
The implementation of the program was alot of work but we were able to tailor the program to fit our needs.
CONSLearning the process of movements within Tool Watch
Sarah
Construction, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Great inventory management tool
The ToolWatch interface is user-friendly. There is a lot of training material that has helped me quickly learn the back office and warehouse inventory management practices. The support from ToolWatch's team is unmatched from other programs we've tested.
CONSThe only aspect I've struggled with so far is the billing browser and understanding the dates involved.
Vendor Response
Hi Sarah! Thank you for sharing your experience with ToolWatch on Capterra. We genuinely appreciate your feedback, and we're thrilled to hear that you find our inventory management software to be an excellent solution for your needs. Your comments about our user-friendly interface and comprehensive training material reaffirm our commitment to providing a seamless experience for our valued customers like you. We're dedicated to making back office and warehouse inventory management practices easy to learn and implement. We are also grateful for your acknowledgment of our support team's efforts. Delivering excellent customer service is one of our top priorities, and we're glad to know that our team's assistance has made a positive impact. Regarding the billing browser, we want to ensure a user-friendly experience. Your feedback helps us identify areas for improvement, and we're committed to addressing any issues promptly. Your comments will be shared with your customer success manager to follow up with our product team. If you have any questions or need further assistance with billing or any other aspect of ToolWatch, please don't hesitate to contact your Customer Success Manager at customersuccess@toolwatch.com. We're always here to equip you with the best training possible so you can have a seamless experience with our software. Once again, thank you for your review and for choosing ToolWatch as your inventory management partner. We are honored to serve leaders in the construction industry like you and look forward to continuously exceeding your expectations. Best regards, Your Customer Success Team
Replied August 2023