About Dynatrace

Dynatrace is an AIOps solution designed to help businesses automate multi-cloud processes and streamline collaboration across multiple teams through purpose-built use cases. Its filtering capabilities enable supervisors to search for specific entities according to requirements.

The system offers built-in support for several technologies such as OneAgent, ActiveMQ, Amazon Connect, Android Webkit, Ansible Tower, Azure Application Gateway and more. Dynatrace allows administrators to configure access permissions for staff members and track processes across web and mobile application tiers. Additionally, it helps businesses drill down into analyzed components and gain visibility into dependency details, user experience insights and performance metrics.

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30 Reviews of Dynatrace

Average User Ratings

Overall

4.43 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(18)

18

4 stars

(9)

9

3 stars

(2)

2

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 30 results

March 2018

User Profile Picture

shaik from Loyalty Methods

Verified Reviewer

Company Size: 201-500 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Best performance management tool which shows realistic full stack analysis, transaction reports

Pros

The best and loveable part of this application its been used in all the core business to track their growth and their performance. It has unified monitoring for business operations and development. Dynatrace Digital performance managament(DDPM) this system will autodiscover entire IT Ecosystem in minutes. Another advantage of the Dynatrace is we can get full insights into user expierence and business impact by which we can easily monitor and manage the application and cloud infrastructure as a result we can resolve application problems before our customers are impacted.Best performance management and analytical tools all the business prefer too.

Cons

There is nothing much least about this but still required some more additional features to development in the system and db calls ,GC and look up over scalability issues

November 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Best Tool to explore the application environment with elegant dashboard

Advantages: we have a lot many advantages like we can save large amount of the time as this look over all the changes required and give us the insights in very less time.Gives us the perfect view of the application maps. we have a real confidence of the data being captured and reported. Disadvantage: low memory. performance test integration is not possible improvements required in dashboard

Pros

The best of this dynatrace is it has a customizable dashboard views which shows our application performance and code level insights. It has very big UI experience with large amount of the options to customize our dashboards as per project requirement.It shows the performance details of the various hosts services, applications in context from one environment to another. All big enterprise and medium level enterprise applications definitely prefer working with dynatrace as its best in over all performance monitoring tools.Another great feature of the dynatrace is rather than arranging the numerous reports manually as given by various other performance monitoring tools dynatrace has a special feature it learns entire application architecture automatically and uses AI(artificial intelligence) to correlate the data and provide you the insight saving your countless hours of the time

Cons

Dashboard UI can be much more better. As now now looking great but a more can be done.Facing few problems with performance test integration. come to memory is bit low this can also be improved and we are looking for the trial package in extending the days .

July 2021

Shawn from ATB Financial

Company Size: 5,001-10,000 employees

Industry: Banking

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

July 2021

Effective and Accurate

Pros

The best part about Dynatrace is it is hosted in the cloud and the ease of use. We are able to implement our monitoring with ease.

Cons

One of the small issues is creating users. That is cumbersome as it requires admin ability to perform these tasks

May 2018

User Profile Picture

Matthew from Peoplefluent

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

May 2018

It makes me really sad to see such good products go downhill over the last few years.

We are able to track availability/performance and find the root cause of both performance and availability issues.

Pros

We selected the Dynatrace APM product over ten years ago, and I have been using their synthetic product since 2008. I love the ability to find the root cause of a problem using these products. They are both really good tools that are wonderful for getting to the core of the issue.

Cons

I have used the original Dynatrace APM product and the Gomez Synthetic products for almost ten years. I absolutely cannot stand the way they change the menus around with the various releases. I used to be able to walk people through how to find things over the phone, but now it is almost impossible. These user design changes are not what a system administrator should be spending their time learning. I might as well select a new product that doesn't change so that I only have to learn one more additional system. We have also lost features over the years that we have used, and the reports and maintenance window configuration have an awful time with time zones, even though they have drop-downs for each report. This was once a very dependable product that has lost its way in trying to add new features and alter the user experience. Support has dropped off significantly as well. I used to be able to email or call support, now there is no option to email and when calling support they walk you through creating a case in their customer portal before even attempting to hear my question/problem. We also used to have weekly calls with our account manager to review problems and upcoming features. I have been transferred to a new account manager more times in the last few years than I have even spoken to them.

June 2018

User Profile Picture

Garima from Accenture India

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

4.0

June 2018

Superb Production and Application Monitoring tool

Overall very good and only tool to give you final results sometimes.. I will certainly recommend to each and everyone. Application and production monitoring becomes less overhead with Dynatrace.

Pros

View Pure paths (transactions) from past so it is really the best tool to analyse the old production issues. Helps in displaying summary of what going on in application sever, for ex. DB hit ration. Helps identifying the bottlenecks in application efficiency.

Cons

Slow in initialisation. Takes time to display transactions. Need to improve more on error/exception handling information.