Our grants program gets over 150 student applicants annually from around the globe and our team of judges consists of global alumni aging from 30-65+ and all of them have been able to thrive using this software. Students have had zero issues and while some of the older judges had a small learning curve they were able to figure it out relatively quickly. I can't emphasize how much the customer service is the final selling point for this product.

I run a grants program through reviewr and having all participants (applicants, judges, administrators) all log in through one central website is an amazing time saver for everything we do with it. The final result looks excellent and the user interface and experience for participants is fantastic.

Some of the back-end administrator stuff can appear a bit intimidating for those who are very technology averse but the staff at reviewr is EXTREMELY responsive and helpful and makes it all a breeze in the end.

We switched to Reviewr after years of using an online survey facilitator to help gather and review hundreds of submissions for an annual awards program. It was BEYOND time! Not only is it a simple process for submittors (who can submit, return and edit up until our deadline without creating duplicate entries) but it is a simple process for my team on the backend to keep track of the number of submissions, organize by category and download. The all-in-one process between submission collection, outside/internal review and public voting is incredible - where our process used to consist of a LOT of copy and paste, we now just click check boxes and assign submissions to the next step. It has made life so much easier and not to mention, looks really advanced - a good bonus for a technology organization! In addition, the customer service is absolutely amazing. Our Account Manager [SENSITIVE CONTENT HIDDEN] is always willing to answer any ridiculous question I may have, and they are very responsive.

There are not any significant drawbacks to Reviewr from our point of view - everything that we want included is there. The one thing that I'd love to see built out more is the FAQ/help database. There's a handful of articles that help from a high-level point of view, but more detailed questions still need to go through an account rep.

Excellent! Customer support is very responsive and generally gets it right the first time.

Once set up, the platform makes deployment very easy even for large programs.

Customer Support has to be contacted for nearly everything including minor modifications and simple questions. A self-help video/article library along with an editing plug-in would be great!

We took our scholarship process, awards process, and grants process from other systems and moved them to Reviewr. The process was easy and the implementation went very smoothly.

We implemented Reviewr at our small non-profit last year and are so glad that we did. The product helps us to run three processes: our grant awards, our scholarship awards, and our employee awards. Nominators love the system because they can easily log in and start their application. They can save it and come back later. Our reviewers love the system as well. They are easily able to log in and see all the parts of the applications quickly and easily. They LOVE the system. Most importantly, the staff of Reviewr is fabulous. They listened to our needs and had all sorts of creative suggestions as to how we could improve our process.

At this point, there is nothing that I don't like. As a small non-profit, I dislike spending funds on operational things -- but the efficiency we have gained by using Reviewr has made the product VERY affordable.

It's been great. This year is our second year using Reviewr and I'm so glad we made the switch. It's worth every penny. Working with [SENSITIVE CONTENT HIDDEN] has always been pleasant and with a quick turnaround.

I love EVERYTHING about Reviewr! It simplified our applications processes for a couple of different annual events. It does everything I was looking for it to do - especially tabulating scores.

There is nothing that I don't like about Reviewr. Zero cons so far.