All Bright Contracts Reviews
1-25 of 33 Reviews
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Elaine
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
My experience
We have been dealing with some bullying and when I asked for help I got a detailed response and templates for letters and posters. 5 star assistance
PROSThe holiday and absence section are so impressive. We have found the staff and helpline are very informative and helpful. They make some hard jobs easier
CONSMy only problem is that when doing rotas they are weekly where as I would need a rota that can go from the 1st to the 31st of the month.
Reason for choosing Bright Contracts
The company was recommended so we had a meeting and signed with you.
Vendor Response
Thank you for your review, Elaine. It's great to hear that you received 5-star assistance on your Bright Contracts queries.
Replied January 2022
Sam
Accounting, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Contracts for a fraction of the price
It's a great add on piece of software for my payroll bureauy.
PROSIt allows me to provide contracts for my payroll clients at a fraction of the price that a HR professional would charge. It has quite a few customisable options, and means that I can offer added services to my clients and generate extra revenue.
CONSThe section about giving notice for absences is worded a bit strangely and sometimes I have to manually edit this with a pdf to Word editor which is a bit annoying. The option to manually edit would be good, or to export in a Word document where I could edit it. Sometimes importing employees doesn't work and it crashes the software. Being able to import companies would also be good.
Virginie
Education Management, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed January 2022
A good way to keep track of compliance
As our company contracts can be very similar to each others Bright Contract allows us to repeat the same type of contract only changing small parts if needed. The fact that the system alerts us if a new policy might need to be integrated in the handbook is one of the best feature of this software. Bright Contract helps us to stay compliant at all times. Overall a very good software that I would recommend.
CONSThe system does not allow to archive former employees but one has to delete the contract from their system if they don't want to have a long list of employees. Sometimes the system needs to be rebooted a couple of time before working correctly i.e. not all contracts appear or the handbook don't show fully. Last thing, if the alert to new policy for the handbook is very appreciated and allows us to stay up to date with compliance, it is not always straight forward in the presentation of the system that there is a update. It would be great also to include an email notification as one does not always to logon onto the system.
Vendor Response
Thank you for your review, Virginie. Also, thank you for your detailed feedback. It is greatly appreciated.
Replied January 2022
Margaret
Fishery, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Simplicity
I have been very pleased with the price of Bright Contracts and recently needed some further advice and received this promptly which to me is a must when you are dealing with the needs of Employees.
PROSThis software is very easy to navigate and gives plenty tips on what to do. I feel that is an essential quality.
CONSSo far I have not encountered any major problems.
Sharon
Automotive, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Very Satisifed
I love how the employees can book their annual leave using the brightpay app and I can see on the calendar which employees are due off and when.
CONSSometimes I find the printing of payslips a little limited
Reason for choosing Bright Contracts
Have always used Bright Contracts in previous employments
David
Food & Beverages, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed January 2022
Peace of mind
Keeping up to date with any employment law changes is easy as all updates are explained and updates.
PROSAs a small business owner and one that has to wear many hats in the day to day running of the business this software is invaluable. For a small investment in time once a month it is easy to remain on top of all contract obligations. Support is great and all communication is relevant to our business. I would recommend the product.
CONSPerhaps an electronic acknowledgement of contracts sent to employees feature. This would save printing and follow up of each employee.
Vendor Response
Thank you for your review, David. It's great to hear that Bright Contracts plays a critical part in your business.
Replied January 2022
Carmel
Retail, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Creating contracts for a small business.
An issue arose at work. It was great to able to contact [SENSITIVE CONTENT] in Bright Contracts to get advice and she put me on the right track.
PROSI found it easy to use. I can edit it to my own needs. It includes all the up to date legislation for employment. The back up support is very helpful. I found [SENSITIVE CONTENT] easy to contact and her advice was very useful.
CONSI was a little confused at the start between the handbook and the contract. But I soon got the hang of it.
Reasons for switching to Bright Contracts
They were too expensive. When a problem arose I would have to pay more money for them to represent me. Despite them having me the advice I the first place.
Vendor Response
Thank you for your review Carmel and 10-star recommendation. It's great to hear that you are using our support team when necessary.
Replied February 2022
Tonya
Real Estate, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
I love Bright
helps me track everything
PROSeasy to navigate from page to page and find all the information
CONScan not use remine anymore which was a huge benefit to farming
Vendor Response
Thank you for your review Tonya, it is greatly appreciated.
Replied March 2022
Brona
Financial Services, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Bright Contracts Review
The support desk at Bright Contracts, they are very responsive, informed and professional. I would have no hesitation recommending them to a peer seeking to create, maintain and change contracts of employment.
PROSThe ease of use, flexibility and up to date legislation alerting us to amend contracts of employment.
CONSThere really is very little, it can be a bit tricky when you are trying to insert some additional company specific information and the format is sometimes misaligned but the content is excellent.
Vendor Response
Thank you for your review Brona and 10-star rating. It's great to hear that you find the software so useful.
Replied February 2022
Mary
Construction, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Highly Recommend
For me, the product and service was seamless. Had contracts and handbooks ready for staff within two days of purchase.
PROSThe software is very user friendly and enabled the stress-free creation of contracts and handbooks. Staff support are professional, personable with up-to-date knowledge. Import of Employee data took seconds.
CONSThe ability to edit the handbook's template content was instrumental in tailoring to our company's needs. Would like this feature in the contract of employment template content.
Grace
Construction, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed January 2022
Legal and Relevant Contracts At Touch of A Button
This system covers all events that might effect our business. Even Covid. We are not a large enough company to employ an HR Generalist. This programme gives us complete confidence that we are following the legal guidelines for employment paperwork.
PROSIt is very easy to import new employees into this software and get started with their contract in seconds.
CONSIf I copy one contract to another similar employee, it would be nice if everything I need to look at to change in the new contract was highlighted. It is too easy to leave other employees start date etc.
Maeve
Packaging and Containers, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Craftpak Review of Bright Contract
This product is so user friendly and gives us confidence that we are creating up to date employee contracts and handbooks without the need to constantly check for any new legislation as the software does that automatically. We have recommended this software package to numerous customers and suppliers over the last few years.
CONSWe are very happy with the current software and have yet to find any issues with it.
Donal
Education Management, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Great software
Very easy to write and manage contracts for our staff. Latest rules and regulations are automatically implemented which is great, and the additional elements are incredibly useful.
CONSAs a seasonal employer, I would like to be able to import a spreadsheet file to import the contract elements. I already import employees from brightpay csv, but importing contract elements would help hugely.
Nolan
Hospitality, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Software will make sure your contracts are always legally binding inline with current employment laws
Software is half price when bought together with BrightPay Payroll.
PROSNever again will one have to worry about your contracts being out of date. Software helps make sure your contracts are legal and provide all the necessary jargon to ensure they are fully compliant.
CONSIt will take a while to learn how to use the software. There are limited video tutorials, but this okay as customer service is very easily at hand to provide one-to-one advice over the phone.
Dickon
Non-Profit Organization Management, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Bright Contracts review
Allows me to focus on my strengths
PROSGreat system that updates regularly with employment law requirements so when you don't have time or understanding they can ensure you don't go wrong
CONSThere are no real cons with this as it explains itself all the way through from start to finish
Reason for choosing Bright Contracts
First one I found so it looked great and I used it.
Lisa
Accounting, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Amazing
Bright Contracts is so easy to use, the software informs you when there is updates available to the employee handbook/contracts etc. Everything is all in the one place and easy to access and update, I love it!
CONSThere isn't really anything to be honest, I use BrightPay as well and love both products.
Jonathan
Professional Training & Coaching, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed August 2022
User friendly and ensures compliance with current legislation
Bright Contracts is a very straightforward application to use and is easy to configure. It ensures our employee contracts and handbook are compliant with legislation and remain up-to-date.
CONSPDF employee handbook could be presented in a more attractive way with additional customisation of design.
Rachel
Medical Practice, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2022
Keep on top of HR legislation changes & get an employee handbook immediately
I love the fact that Bright Contracts send you an update when there is a change in legislation - this makes it so easy to update the employee handbook and not be concerned about lapsed compliance. It is also great to use contract templates when you take on new employees.
CONSI would love if this linked to BrightPay Connect, so that the handbook would be updated automatically and you could send employees notifications directly.
John
Verified reviewer
Accounting, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Good Value solution
Keeping up to date with changes in employment legislation is challenging and this software helps us to achieve this.
PROSGood value and easy to use package that helps us update contracts and staff handbooks
CONSSometimes the output as PDF is not as well laid out as it could be but the content is good
Jesse
Accounting, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
User Friendly & Timelessly Informative HR Software
HR Life made easy
PROSUser Friendly Timelessly Informative Excellent Support Value For Money
CONSNothing I am unhappy about so far - does the job effortlessly
Reason for choosing Bright Contracts
less cumbersome and value for money
Reasons for switching to Bright Contracts
Was looking for something less cumbersome and value for money
Fergus
Accounting, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Handy product that is easy to delploy
Bright Contracts solves the issue of missing contracts in our small business clients, enabling clarity in working arrangements that helps avoid employee / employer conflict
PROSI like the ease of use, adaptability & appropriateness of the contracts
CONSI haven't encountered any major difficulties with the contracts
Reason for choosing Bright Contracts
I choose Bright Contracts as I am a subscriber to Bright Pay & Connect and have been very impressed with the quality of their products and the excellent & professional support from their customer service team.
Vendor Response
Thank you for your review Fergus. It's great to hear that you are using both our HR and Payroll products.
Replied February 2022
Raymond
Construction, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Brilliant, Peace of Mind
The guidance of the software with the ability to change the intricate details to suit our company is what suited our needs which is why we to go with bright contracts
CONSNothing really but the ability to be able to link it directly to Brightpay Cloud would be a nice feature.
Richard
Construction, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Excellent
Its great and made my job easier getting contracts signed.
PROSEverything is in one place. You can request annual leave at the tap of a finger and no running around after papers.
CONSA clock in and out system would be great.
Iain
Accounting, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Contracts made easy!
Excellent from day one!
PROSBright Contracts is very easy to use and is intuitive enabling us to quickly generate the contracts we need.
CONSthere are no negatives! so easy to use and can be used by all my payroll staff
Vendor Response
Thank you for your review Iain, it is greatly appreciated.
Replied January 2022
David
Pharmaceuticals, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
It fit the bill for what we needed.
Happy enough. One technical glitch was sorted quickly enough with a few emails back and and forth. Plus see Cons above
PROSIt was simple and straight forward to use.
CONSIt was messy trying to transfer it to a new PC.
Reason for choosing Bright Contracts
Recommendation from a colleague.
Vendor Response
Thank you for your review, David.
Replied January 2022