All DocuShare Reviews
1-25 of 41 Reviews
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Ben
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2018
Cost effective, powerful document management
DocuShare is a cost effective, yet powerful Document Management System (DMS) which allows large levels of customisation and a large level of scalability. The user interface, although slightly dated, is functional, allowing a high level of ease of use for inexperienced users and power users. The built in workflow is effective, although simple, and can be expanded with enterprise workflow options to allow for far more complex BI solutions.
CONSAlthough DocuShare is highly customisable, professional help is best sought to get the most out of it.
Armando
Verified reviewer
Computer Networking, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed January 2022
Enterprise Document Managment.
With Docushare I was able to make inventories of documents and then digitize them directly from the scanner to place them in their finsl folder. The digitization flow was effective and fast.
PROSWhat I liked most about Docushare was its well-organized and intuitive design for the end user. Integrations with other high production tools and scanners. A corporate production software.
CONSWhat I didn't like was when it came to customizing the tool, new modules are hard to come by.
Jamison
Information Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed March 2018
I use docushare on an every day basis as part of my job role. When the system is working it is grea
It is easy to use, just needs to be polished / updated a little bit to be current with the times.
PROSPros: The storage and its shared, uploading is not too bad, though does take extra steps. Being able to click on the document and open it, and update the status of items. It is organized based on the catagory.
CONSCons: Audit trail is not as easy to use, When an item posts it should list the date posted, not the day you are looking at it as you need to select an additional tool to check posting dates.
Neisha
Verified reviewer
Higher Education, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2018
Docushare Your Documents
I like the ease of scanning documents, i wish it had more features.
PROSI love how I can scan all paper documents into pdfs with ease.
CONSI think the process of converting documents can be shortened. It would be nice if all the emails it generates didn't look the same, maybe show an image.
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Great Dynamic Product for Document Management
Flexibility, dynamic interface and customization
CONSI like all the features overall however wished having the support could be less costly.
Joshua
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2018
Good but could be better
The ability to manage multiple document collections. It is also very useful in that multiple versions of the same document can be housed.
CONSIt often crashes. Additionally, it is only available to view within a browser. Stand-alone software would be useful.
Meheza
Verified reviewer
Medical Devices, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed February 2023
good to use for enterprise content management
Xerox DocuShare is a cloud-based document management system that lets you view, manage, and collaborate securely on business documents and files anytime and anywhere. From your smartphone, tablet, or computer, it's easy to capture and share documents, get organized, and stay productive.
PROSI was surprised and impressed by the search engine of this platform. It is really fast and easy to use. It comes up with all the files and even what you could not imagine.
CONSI have nothing to reproach to this tool for now
Brenda
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed March 2018
The storage and its shared, uploading is not too bad, though does take extra steps. Sometimes crashs
Shared upon the company. Can store documents in this tool. Go green.
PROSGood product, moderate to ease of use. Good shared web tool. Good storage. Web based. works on most computers.
CONSSometimes it crashes, or is real slow. Needs to have a better way of organizing as at times it can be confusing.
Benjamin
Hospital & Health Care, 501-1,000 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
2
FUNCTIONALITY
4
Reviewed November 2021
Works well but expensive
The application works well and has some very nice features making collaboration and document sharing easy.
CONSSeems expensive when compared to other similar applications out.
Margaret
Verified reviewer
Financial Services, 501-1,000 employees
Used less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed January 2019
Great document manager
It is so simple and easy to implement and use. I like how it’s so easy to access my documents and to share documents to clients. It is an excellent document manager.
CONSIt’s not the easiest to install and it sometimes crashes.
Almudena
Hospital & Health Care, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2023
DocuShre consigue hacer fáciil toda la gestión documental de tu empresa
DocuShare te ayudara con toda las gestión documental de tu empresa automatizando procesos repetitivos y el acceso en remoto a toda tu documentación.
PROSDocuShare nos permite acceder a toda nuestra documentación desde cualquier sitio sin necesidad de desplazarnos a la oficina. Su interfaz es super intuitiva y aprender a usarlo es muy sencillo, con una breve formación los usuarios ya pueden comenzar a usarlo. Además se intrega con gran cantidad de herramientas empresariales como ERP's, CRM's, gestión de correos, etc.Personalizable, lo que permite adaptarlo a las necesidades particulares de cada empresa
CONSNo es la solución más económica para la gestión documental, por lo que es posible que pequeñas empresas no puedan adoptarlo. Aunque es posible integrarlo con múltiples sistemas empresariales, en ocasiones estás integraciones son complicadas siendo necesarios recursos, tiempo y en ocasiones nuevos desembolsos económicos.
Melanie
Financial Services
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2017
build your own file system and go paperless.
We have used this system for the last 7 years and I still don't think we are using it to our full potential. This system lets you setup several main categories, sub sections and then we have our setup into years. I feel your own imagination is your limit with this system. I like the fact that once I scan or print into a pdf document. The information is in the system. I don't need to ever print it again. This system has paid for it self with the amount of money we have saved over the last 7 years on paper, toner, staplers, paper clips and binders. You can access the system by ip address and get into any of your documents; attach to an email or usb storage drive.
PROSI like how easy it is to set this up for you own business.
CONStheir are so main options for labeling that it could easily become over whelming to the installation/ setup person.
Edward
Machinery, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed November 2019
Docushare, long term view
It has been a reliable way to store and reference documents.
PROSWe have used it for almost 20 years now, starting in 2000. We keep many research and techinical documents in it. It has stood the test of time.
CONSWe are still using version 6, so it is old fashioned, but still works. The Windows file explorer integration is slow and not completely reliable. I do not use the windows file explorer integration any more and exclusively use the web browser interface.
Reason for choosing DocuShare
Other branches of the company want to move to Sharepoint.
Paul
Computer Software, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Docushare
Our experience has always been positive. They are responsive to our requests.
PROSDocushare creates a well organized system for storing documents. It is very flexible and can be set up for many different uses.
CONSOne small complaint we have is with the search functionality. The search is very sophisticated but sometimes the results are too numerous and hard to sort through. We setup our collections representing the projects we work on and we use the same names from project to project for the sub-collections. So the search results say it is in the "Reports" collection but we have no idea for what project. If they provided a more complete path, we could easily process the search results.
Reason for choosing DocuShare
Cost, Support, recommendations
Vendor Response
Thank you for taking the time to write a review, Paul. We especially appreciate the feedback regarding the search functionality and will consider your path suggestion while planning for future releases.
Replied November 2019
Danielle
Accounting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2016
Easiest document control software ever used!
I've used this program for the past 5 years and have absolutely become in awe with it. It's the easiest and most self explanatory software I have ever used. Its easy to make corrections in misspellings as well as deleting or moving a document. It is very convenient for correcting mistakes made when indexing the document to the DocuShare server.
PROSConvenient to make corrections when mistakes are found. Easy to navigate. Easy to follow and understand. Easy to use without all the hassle.
CONSThe lag in speed when capacity is almost full.
Andrew
Military, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed September 2020
Old and Slow Technology
It is a great program when it works. But, when it doesn't work, it is really difficult to fix.
PROSIt is a great idea, scan and send hard copy documents over the internet from your multi-function printer. And it is very easy to use if you require a few documents at a time. The best feature is that you can password or PIN protect your sensitive documents as you send them.
CONSAlthough the idea is great, practice is limited. There are severe page restrictions on what can be sent at a time. It is a lengthy process to scan multi-page documents having to wait for batches before you to send first. And it may be the machine that I used the software from, but, it seemed we needed to call the repair man every other week to fix issues with trying to sending documents.
Anonymous
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
It has given me the opportunity to share documents, capture images and much more among co-workers.
It is very convenient for a company or for a working group, the collaboration between users with documents, images, files of web publications, facilitate the use of paper, save a little time, but above all things help to improve the administration and communication in the workplace.
PROSI worked 2 years with Docushare and I helped me to better take the administrative form of my documents, files and important images of my work. DocuShare has offered me the ability to share documents, capture images, publish on the web, as well as the collaboration management of a work group or a group of people with the same purpose. It is highly recommended for companies, departments, etc. Simple, it is an excellent document management tool.
CONSthe only drawback is to update with the update wizard, since you must inform connected users that the site is out of service, there must be a way to update the application sharing, in which continuing to use the tool would not be a problem for everyone.
Carmen
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed January 2018
It has not been a very good experience. The system can be very slow at times.
Very easy access to documents; however, the company made it this way. When selecting a documents, you are able to view the documents right away.
CONSTouch and go. As it is web-based for our company, it is not efficient when we need to access documents. It also is integrated with other programs so it effects more than one product.
Kay
Broadcast Media, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed June 2021
Easy and Fast Way to Share out Documents
It's a very lightweight software and it's super easy to use.
PROSDocushare makes it easy to send pdfs and keep track of them. .It offers very strong list of features at an affordable price.
CONSIt's a little slow at times and opening a large number of files is very difficult. I wish there was a search hisory train so access files easier.
Anonymous
201-500 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed March 2018
Easy to implement and maintain.
Docushare is a fantastic product. Documents and files are easy to find and search for. Ability to email to a collection is very useful indeed.
CONSThere are some issues with the search functionality. Many glitches causing system crashes where you have to reboot & resend the documents because it loses some presets.
Justin
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Perfect for Collaborating when others are not near you.
Ease of use, simple to understand instructions and a reasonable price for enough storage. Great customer service.
CONSMay need them to install everything as that process can be a little complicated, especially dealing with multiple computers.
Heather
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Love this program for sharing work in a large office!
Easy drag and drop, but also the ability to do several things from the machine directly which makes it even easier to use. Wonderful for sharing thing you are working on and collaborating with others not near you.
CONSComplicated for your average person to install and link all machines and computers, definitely have someone come set it up for you!
Anonymous
10,000+ employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
DocuShare is great for efficient electronic sharing.
This has helped our business tremendously.
PROSThis product is incredibly user-friendly and the fact that you can share so many documents with literally anyone makes this a must own for business purposes. Of course, it is backed by Xerox so you know it is top-notch.
CONSXerox provides an incredible product to their users and there is not much to dislike about the product. I would suggest that they do allow users to use read-only mode if they need a trial though.
Pascale
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2018
When it works, it's great.
It's easy to use and straightforward. It's well organized and easy to navigate from page to page and folder to folder.
CONSIt goes down A LOT, which incredibly frustrating and inconvenient when you rely on it daily for work.
Ravikiran
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2018
Good content management by xerox
Good content management software by Xerox
PROSGood ACL support Windows client support Good version control support Good sharing support and collaborate to make better document Good file history support
CONSIt would be good to add the support for full text search support It would be good to add good usability for file upload