All LightHub Reviews
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Thiren
Verified reviewer
Financial Services, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Lighthub makes contract management simple
Exceptional - the solution has plugged a massive gap in our internal processes
PROSThe software provides a single portal to access multiple tools to support your contract management processes. The team also is exceptionally willing to assist in any enhancements or training as required.
CONSNot much, the software is easy to use and doesn't require extensive training
Liezl
Legal Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Lighthub will speed up your contracting management and process
Lighthub has been helpful in keeping and managing all client admin in one place, the Lighthub process is a much more sophisticated one than previously used processes
PROSThe software is really useful and user-friendly when tracking matters and template control. It's been really helpful to increase the level of self-help in the business and speed up the review process.
CONSAdoption has been slow, but we would need to ramp up training for users to drive adoption forward
Reasons for switching to LightHub
To bring all our processes into one system and to improve our contact management process
Relebohile
Financial Services, 10,000+ employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed July 2022
Good
Transparency and visibility of activities.
CONSNot regular user as yet, improvements might be required for easy of usage.
Linki
Legal Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
With LightHub you can change the way you contract.
LigthHub drives so much efficiency in my day to day and enables me to easily navigate through matters and content because it is all available in a single place. LightHub also has multiple easy to use search functions which helps me to find exactly what I am looking for with a single click.
PROSLightHub is a single access and activity hub that not only simplifies the entire contracting lifecycle from start to finish, but also provides single click access to all our substantive and institutional know-how products to assist with contract management, drafting and negotiation. LightHub is easy to customize in accordance with our needs, including adopting our look and feel which allows for a seamless experience when using LightHub as part of the company's tools. LightHub makes various customizable dashboards available which enable you to have easy visibility of your entire contracting landscape. With LightHub it is very easy to upload, edit and navigate through templates and intake forms which drives efficiency during my day and enables me to do more with less time.
CONSThe only thing I would suggest is to expand on the functionality to allow for multiple users to be tagged in a matter on LightHub and that such tags then be notified to users via email.
Reason for choosing LightHub
None
Fikile
Financial Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Go for it, its a great investment
it is a great system and has potential to be the 'ultimate' system
PROSthere are a few items, workflow, the ability to tag a teammate and document control are on top of my list.
CONSupdates on Stream, are really frustrating for me. I would prefer that the latest is either at the bottom or on top. It is also very confusing for the team when we are trying to see what is the latest status if the team members who are working on the project are not available.
Brighton
Financial Services, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
excellent
The team is excellent
PROSTrackado for secure storage of the contracts
CONSThe integration with Azure. There was too much work into getting external users to the tenant
Reason for choosing LightHub
The demo was clear and suit the business requirements
Thabang
Insurance, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2022
Wrike - Liberty Procurement
Its all brilliant, can be better on trackerdo reporting.
PROSAll of them make the process seamless. It allows us to measure OLA's, engage in one plartform.
CONSThe system is very good with less and close to nothing being negative
Reasons for switching to LightHub
To standardize our process so to be able to track the work and have transparency.
Elsie
Insurance, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2022
Elsie Zabala
It has made collaborating with Stakeholders easy
PROSCollaborating in one platform with stakeholders
CONSUsing different channels to complete tasks, Drafting on wrike Templates on Contract express Filing on Trackadoo
Thabo
Financial Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2022
LighHub review
user friendly and not very complicated. it guides you well on what you need to do
CONSwhen some documents are attached for review, the upload is sometimes slow
Nolene
Legal Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Happy LightHub User
Excellent experience, quick learning and user friendly platform with great support from the lighthub team. Thanks. God Bless!
PROSThe user friendly features and the common platform the whole company can use to ensure storing, task lists , reporting, contract management, it allows us to be be more compliant with our regulatory obligations. Thanks. God Bless!
CONSI Workflow if the tabs are collapsed unable to view how many instructions under each matter. Thanks. God Bless!
Vendor Response
Thank you very much for submitting a review for LightHub Nolene! We appreciate your specific feedback regarding the Workflow UI and will investigate options to improve this in a future release. Thank you! Paul
Replied July 2022
Bandi
Banking, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
very efficient, user friendly managed solution
great, easy to use with less supervision solution.
PROSthe intergration with the business units, consolidated view of the workflows. the paperless and seamless trail of documents for ease of reference.
CONSthe duplicated notifications on e-mails and on the app itself