Everyone has been great to work with! I highly recommend it.

The texting platform is one of the best out there. We have gain 17 new appointments in two weeks.

It would be great to be able to embed videos in emails or texts.

I think it will be a big help to our managers for streamlining their recruiting and retention tasks by having everyone in the same program. Again, we are fairly new to the program, so may not be aware of all of the features. Our in-house training was real good, so you must have done a great job training her. ([SENSITIVE CONTENT HIDDEN] of our corp. office) Customer service is AMAZING!!! [SENSITIVE CONTENT HIDDEN] knows his product and is friendly and easy to understand when he explains something. Everyone I've spoken with there has been great.

Like that the agent lists could be imported from Excel. Like that you can move a recruit to a team member once affiliated, and all of the notes move with them. Like the reminders. There's actually more features that look great, I just haven't had a chance to play with them yet. Like the reports.

Sometimes I have to search around to find a title or task. For instance, once a recruit has been hired, there's no button to click to move them to retention. Would be easier if there was a direct transfer option from recruiting to retention. (Forgive me if there is, and I just haven't found it!) The term "backlog" was a bit confusing at first. Might make more sense to label it something else. I think of backlogged as a status indicating that I am behind on the tasks. I don't think "unassigned" will work because that's used elsewhere. "Taskless" LOL! We're not sure about the texting feature because the program uses their own phone numbers rather than the managers' cell #s. Our managers also like using video for recruiting, but are not able to.

Allows me to stay on track/follow up. The staff is very helpful and supportive.

Ease of use. Customer service. I don’t care for software that takes too long to learn to use.

Difficulty attaching large files. Does not integrate with broker metrics.

I have found BK to be a wonderful product. I have always gotten top notch service from support. They are great about helping me integrate the latest data from BrokerMetrics when I have asked for help

BrokerKit is a great product. I love the smart campaigns!v It is so easy to set up an automated system to contact people in my pipeline. I also love the integration with my Google calendar. I can set an appointment with someone through the system and it shows up on my calendar :-)

I wish there was an app for my phone. When recruits text back sometimes it can be hard for me to tell who they are on my phone. I have my phone to delete texts after 30 days and so I lose their name in the text after that.

I really enjoy this system very much. It's so easy to do many things with this system.

I love that it is so easy to add in recruits and that I can add them so quickly to the retention page. I really like that I can have multiple people working in the system with their clients and we don't get mixed up on who belongs to whom cause we can add an owner to each entry.

that you can't search a person by the phone number