Crewcontrol has been a very easy program to set up, use from day to day on both the field and admin sides, and is priced very very well.

Excellent program for large and small companies.

Customer service is amazing, some of the best I have ever worked with.

I like that we communicate any needs or suggestions and the customer service response is truly the best.

It’s nice to be able to upload our quotes as well so the guys can see exactly what is quoted.

The only con, would be it’s a little bit trickier to navigate on a phone.

Crew Control provides an easy way for us to flawlessly schedule our service calls.

Crew Control is THE one stop shop for scheduling multiple crews.

Or when you re-send an invoice it doesn't show the original date sent.

The price point is affordable and I enjoy the new pushed updates.

They were able to build something I was looking for a few years. Finding them was incredible and I have been a happy customer since.

It has also streamlined the billing and works seamlessly with Quickbooks. It allows us the ability to look at the schedule and move jobs around which the crews can see from their device also.

Mobile app could be a little better. Need a way to track PTO, sick days, etc. for employees.

It allows our text in the field to alert our clients when they're in route or when their job has been completed. It helps us budget and save time on job sites and track performance of our staff.

The customer service team was top notch during the whole process.

The customer service is the best. Adding new services has been awesome and the price is well worth it.

We have been very happy with crew control and will continue to use it. Nice to see they update the program pretty often and it seems as if they do actually listen to user feedback.

The software is easy to use and visually helps understand what the schedule is for each crew each day.

It has a lot of good features and not many if any that are not needed to keep it easy to use and not confusing.

I've enjoyed learning this software over the last few months, it's fairly easy to use and a tremendous help in our industry.

It has been an amazing resource for acquiring and organizing our leads and the calendar and note taking ability is unmatched.

The most hated part of Zoho is its Customer support , it is very pathetic and sometimes it is very glitchy which makes the CRM unusable.

Easy to use, has a good free tier, innovative, friendly UI and UX, a good product in general, good mobile application.

Easy setup, they have different templates for different industries which is nice, can quite easily adjust it with the Zoho Creator, customer support is great too.

This is such an amazing application and customer support on this product is amazing.

I LOVE THAT WE CAN ACCESS FROM ANYWHERE. WOULD LOVE TO INCORPORATED FOR THE FULL STAFF BUT IS BEING USED FOR CERTAIN STAFF ONLY.

The best is contacts and accounts flexibility. Also seamless integration with Zoho Finance suite, which is very good.

Great product for the price. Easy of use and being compatible with other CRM programs, makes it a winner for our company.

My overall experience has been one filled with struggle and frustration.

I really loved the software and recommended it to many of my customers and they are happy with it for months now.

We've got some problem with the email invitations often sent into the spam folder of our customers... but it's a common problem with other CRM I guess.

It is useful for business purpose as it helps maintaining connection with clients and helps to build great customer relations.

I have used other platforms, however there is something very user friendly about this solution, the customer support team and extremley helpful and on hand to answer any enquiries they are patient.

The integration is really awesome, also tracking the invoices and payment really impressive, just I'm not totally satisfied with​ the interface.

Reporting part is also good as compared to other clients, apart from this it analytics capabilities are also awesome.

You get different answers from different customer representatives and the lack of an account manager is painful. App store is full of apps that barely work or aren't maintained.

The reporting system of this software is the best thing I like most about this software. The format of reporting is the best thing.

Best CRM available in the market, Very easy to setup and use. My clients love using the CRM and very user friendly software tool.

Overall, we are happy with Zoho. They are good people, provide great support, and you can't beat the value for money equation.

It’s great to have such an amazing chat support. Overall I’m loving this database and all of its functions.

I love the free account and so does my team. It’s easy to use (once setup) and customer service has always been great.

This is a very easy to use CRM that helps stay on top of all my contacts. Amazing features for a free crm.

This is absolutely great CRM for a medium and big companies. One of the best clients cards, easy integrations and great solution for sales and marketing.

This is a good software to use for the beginners, support is awesome and compared to other alternatives in the market this is pocket friendly as well.

India customer service that can be hard to understand, the use of CRM platform can be confusing and disjointed.

Misleading information during the trial phase. Always upselling their useless apps through Zoho one.

Highly recommended and nice product for startups especially, who are looking for budget friendly and reliable product.

Great features, great integrations, nice price. Good instructions, and even a full course on Linkedin Learning.

The UI is so confusing that I had trouble discovering the features that I needed.

Sometimes, i can even login to the platform and keep showing an error for the Captcha. Other than that, the email template that are provided is difficult to edit and not many option to customized it.

I primarily use it for business e-mails and internal communication. I love how clean and organized it keeps all of my e-mails, and I love the tabs and how customizable my inbox is.

Reminders are extremely helpful in followups. Campaign analytics are really awesome and gives the best analytics to identify the top leads.

The RingCentral integration is especially great with company wide caller ID that syncs with all Modules and the integration between the Zoho ecosystem is just great.

The calendar is pretty good, it has a very good and constant feedback, graphs and charts are really useful.

We are happy overall with the Zoho experience. It is perfect for us to collect sales data and to see graphically where we are for the year.

It is super user friendly and customizable to fit your needs. It allows you to really connect with your customers - with ease.

US Dollar

Built for growing field service contractors, Crew Control helps solve scheduling headaches and hassles by simplifying the scheduling process. Now you can set up and optimize your crews’ routes in just a few clicks and handle schedule changes with ease. The easy-to-use, flexible app helps you stay on top of your jobs while ensuring your crews always have the information needed to do every job well. Even better, Crew Control can also provide insight into the profitability of your customers and the efficiency of your crews to help you determine how to best scale your business--and your profits.


LongDescription

Employee Management

Electronic Payments

Time Tracking

Equipment Management

SMS Messaging

Dispatch Management

Route Optimization

Contract/License Management

Electronic Signature

Invoice Management

Timesheet Management

Customer Database

Chemical Usage Tracking

Job Management

Calendar Management

Geographic Maps

Scheduling

QuickBooks Integration

Technician Management

Mobile Access

Groundskeeping Management

Routing

Service History

Reporting & Statistics

Work Order Management

Job Scheduling

Billing & Invoicing

Customer Management

Accounting Integration

Irrigation Tracking

Reporting/Analytics

Employee Scheduling

Online Time Clock

For Lawn Care

Job Tracking

Quotes/Estimates

Drag & Drop

Customer History

Appointment Scheduling

Maintenance Scheduling

Location Tracking

One affordable plan of $30 / month per crew. This includes unlimited admins and crew members.

Email/Help Desk

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

Crew Control

Live Online

Zoho CRM is a cloud-based business management platform that caters to businesses of all sizes. It offers sales and marketing automation tools with helpdesk, analytics and customer support functions.


Zoho CRM helps users respond to customers across channels in real-time. Zia, Zoho CRM's AI-powered sales assistant, can predict an appropriate time to contact customers. It scans emails for urgency and can display relevant statistics or documents when performing searches. Users can integrate with G Suite, WordPress, MailChimp, Evernote, Unbounce and other third-party systems. Zoho CRM's software development kits provide tools to build custom functions to add to the CRM.


Zoho CRM is available on monthly or annual subscriptions and support is extended via phone, email, documentation and other online measures.



Commenting/Notes

Third-Party Integration

Real-Time Analytics

Engagement Tracking

A/B Testing

Rewards Management

Content Delivery

Cataloging/Categorization

Website Analytics

Sales Analytics

Customer Surveys

Forecasting

Multi-Channel Marketing

Business Card/Badge Scanning

Surveys & Feedback

User Management

Social Marketing

Meeting Management

Internal Chat Integration

Text Analysis

Product Catalog

Mobile Alerts

Lead Capture

Performance Management

Email Alerts

Customizable Reports

Document Storage

Proposal Generation

Access Controls/Permissions

Activity Tracking

Data Synchronization

Customer Segmentation

Progress Tracking

Drip Campaigns

Customer Service Analytics

Sales Pipeline Management

Referral Tracking

Task Scheduling

Marketing Calendar

Calendar/Reminder System

Relationship Tracking

Transaction History

Incentive Management

Project Management

Lead Distribution

Multi-Campaign

Pipeline Management

Communication Management

Customer Accounts

Team Assignments

Goal Management

Call Management

Customizable Fields

Collaboration Tools

Automated Routing

Activity Management

Churn Management

Content Library

Sales Trend Analysis

eCommerce Management

Client Tracking

Template Management

ROI Tracking

Data Import/Export

Campaign Segmentation

Email Tracking

Campaign Planning

Customer Support

Graphical Data Presentation

Buyer Management

Lead Generation

Email Templates

Customer Activity Tracking

Email Distribution

Contact Management

Customer Experience Management

Help Desk Management

Sales Approval

XML/RSS

Opportunity Management

Content Management

Configurable Workflow

Lead Management

Multi-Currency

Email Marketing

Statistical Analysis

Social Media Monitoring

Sales Reports

Dashboard Creation

Free Edition  (CRM for entrepreneurs) - Forever free upto 3 Users.

Standard Edition (Sales tracking for Small Businesses) - $14/user/month (billed annually).

Professional Edition (Complete CRM for any SME) - $23/user/month (billed annually).

Enterprise Edition (CRM for multi-level organizations) - $40/user/month (billed annually).

Ultimate Edition (CRM for large-scale organizations) - $52/user/month (billed annually).

Crew Control vs Zoho CRM

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