Effective and efficient servicing to our hotel clients and corporate companies.

eZee Technosys, one of the world's leading PMS software tech firms, defines any hotel's functionality needs with a user-friendly software interface and application to transcend one's inability to market and compete with 5-star establishments. Cloud-based applications and interfaces allows one on the go to update, sync all transactions with ease and effectiveness that at Airport View Hotel, an increased turnover & occupancy rates year in year out have been met with much appreciation.

Not to be insincere, i personally don't have a con to state and if i ever had, any other eZee user would state me wrong!!!

The service is excellent, and the live chat team is available 24/7 for assistance.

It is easier to update room rates with multiple rate plans at the same time.

It is unable to copy rate plan and put effort to create all rate plans.

They promise a lot but you will never find delivery on promises. They advertise things on their website which is not even ready. One example is Airbnb two way connection. Its not yet ready but they have been advertising is on the website for a few months now. SMS gateway interaction is not yet ready, they have been advertising in website. DO NOT get caught. It is a big decision for hoteliers to choose right CRS as it is painful to keep moving from one to another. Save your time and stay away from this one.

They promise a lot but you will never find delivery on promises. They advertise things on their website which is not even ready. One example is Airbnb two way connection. Its not yet ready but they have been advertising is on the website for a few months now. SMS gateway interaction is not yet ready, they have been advertising in website.

Not flexible enough for growing companies. If you have a 4-5 room hotel, may be it work for you but all other claims are juts claims and have no connections with reality.

We have been utilizing eZee Optimus, Booking Engine, Channel Manager, and PMS for the last eight years, and we are content with the progress made thus far.

I was very happy with the customer service I received. The team was responsive, efficient, and resolved my issue quickly.

I am giving the service a rating of 4 out of 5 stars. The only area where I think there is room for improvement is in the call pick-up time. I would like to see calls answered within 2 rings.

Easy to manage channel rates to other otas

Easy to put sold out for all ota platforms.

They are constantly striving to improve & update every details of the product.

For each feature, you have to buy there module (Add-on Features) with separate price.

The product comes with very simple UI and which is easy to understand.

Configuration panel has very old UI, which is quite frustrating to use

Very good! All of the features are very intuitive and simple

Everything is simplified for use and the support team is very helpful

There is nothing specific I can say as a cons

-user-friendly -great customer live support 24/7

-Reports are not customizable -No auto-updates (you have to update all of the clients manually, one by one)

overall very good product. customer engagement should be improved.

easy to use functional product. easy to implement

communication to guests etc for booking is not good.

I am very pleased for what I got with the price I paid for. Hopefully if there is problem with their integration, they can solve it with the third party directly, rather than directing us to solve it ourselves with the third party.

-Have many integration with other PMS,Booking Engine, OTA, etc. -Pricing is the most affordable (ezee ultimate plans 2-3% per booking) for small or starting accomodation because you only pay for what you get. -Support is 24x7 available

-Difficult to learn and use, too complicated -When there is integration problem, support team usually told us to solve it with the third party (the OTA) instead of them correcting and communicate directly with the OTA. Not really helpful

Full control over everything we need to do, albeit you need to be a rocket scientist to use all of it.

You need to integrate all of it into 1 system with 1 login. I never know where anything is, so it wastes a lot of my valuable time. Ezy Front; Ezy Centrix; Ezy Reservation; Ezy Configuration: Not "Ezy" having 4 different pages to use and understand. Put all of this into 1 "Ezy" system. The "Night Audit" is also quite a painful process, which needs to be simplified.

Better then any other software , very eZee to learn ....... eZee to use..... Client friendly..... its awesome

The customer support are very helpful , their training is very good . It helps to to get the software easily to handle e

The best part of this software is , the customer care guys are very helpful and cooperative ........ Mr.Benjamin Lakdawala was the best person form ezee software , his training has helped many hoteliers to handle the ezee software smoothly.

A easier and better way to keep track of all important information for managing hotels, bookings, revenue, chanels, etc.

Change of rates with one click. Excelent performance graphics. Dinamic way to track bookings, revenue, cancellations, etc.

I´m happy with the improvements made on the new version. The only thing I´d add would be to be able to access 2 different hotels at the same time.

User friendly system interfaces with cloud storage and around the clock support from eZee tech team.

A secure, user-friendly and modern tech software with around the clock 24*7 support through a Live Chat or any other correspondence to name just one!

Too many extra-net portals to configure same data and mobile apps are not as user -friendly though am sure are in the pipeline.

Following a misunderstanding of Ezee's add-on and e-mail address verification, [SENSITIVE CONTENT HIDDEN] quickly responded to my concerns and gave me a solution with very clear explanations.

brings together all platforms signed for a partnership

a little complicated to the manipulation too much process no language preference, English is imposed

As a reseller partner of eZee we use cloud base hospitality solutions for a year. Both PMS and Channel Manager are easy to use, easy to understand and manage on daily basis even for hoteliers who did not use similar products before. The support are fantastic, 24/7 available, each property has dedicated account manager which making me feel special.

Well, there are no cons at all. Only the time zone distance make the daily operation harder (Europe-India) but the support shift covers the European business hours, so again it is much appreciated!

managing Inventory , Rates Parity, and Auditing Management

The easiest way to use it even for training some one for PMS's since our hotel started to run, we became the user of the eZee and it has been working very well and easy to adopt to it.

Pre much I have nothing I have experienced badly that I could mention. It is a new products in the market, but there is a room for improvement.

Absolutely great hotel management tool with great after sale and support service. Highly recommend to everyone

- cloud base solution, easy to access everywhere - intuitive user interface, easy to use - very informative reports - mobile app is a great tool

- should have a discount scheme for long-term subscription or referral program

Its functionality and ease of chat support backup if you get stuck. There is a very dedicated team working in the back office

its mobile version could be improved as that too is critical..doesn't always reflect the data ones searching for

Interfaces with our frontdesk and OTAs, thus allowing to concentrate on our promotions without having to worry about inventory. Does not know how to differentiate between a modified booking from OTA from a original booking. We sometimes gets two booking (and this messes up inventory) when an original booking is modified by a guest who wants to change their credit card information. Prices from OTA is also not brought in correctly into our eZee Frontdesk and aslo shows wrong payment type when booking is received from our eZee Reservation. It shows that payment is through one of our OTA when it is not. Mappings can only be handled by eZee staff and it is sometimes hard to get across the message of what we need to be mapped.

This software is one of the best software. We are using eZee more than 6 years. I like their customer services. Their 24/7 support is amazing. Today rep was there and his support is very appreciable.

This software is a very slandered software , I could not found any bug from last 6 years.

excellent software with excellent staff.

11)It's very simple to use and implement, and I can access it from my phone, allowing me to work from virtually anywhere. For me, the game changer is the customer support, which is always extremely fast and staffed by highly trained individuals.

right now nothing have to say wrong about the software

i hve already given my reviews

easy to operate.handy.all mis.supportive. great interaction.friendly approach nothing much to write .

to my knowledge nothing shortcoming is there no more to say not yet experienced any shortcomings/ sorry nothing more to write

I gained the trust of the owner and really helped to raise the occupancy of the hotel.

Innalityc Report is very informatic report with this report i can easy to Analyse progress and Booking performace

Yield Manajemen : help me to manage the best rate to each OTA . This feature will automaticly update rate to all OTA.