Fathom

RATING:

5.0

(286)

About Fathom

Fathom serves as an AI meeting assistant, capturing, transcribing, and summarizing meetings. The application allows users to concentrate on the discussions rather than note-taking.

Fathom Pricing

Free trial: 

Not Available

Free version: 

Available

Fathom meeting summary
Slide 1 of 2

Fathom Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Fathom

1 - 5 of 280 Reviews

User Profile

Vanessa

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

The Best AI Notetaker on the Market

Amazing and mind-blowing. This has quickly become a piece of required business software that I will always have in my arsenal.

PROS

Fathom was recommended to me by a friend and I'm so glad she did. After she showed me the notes it took for one of her meetings, I immediately went and downloaded it. Installing and creating an account was quick and very easy. Ever since then, I haven't looked back and I've used it in every client and team meeting. What impressed me the most is the notes at the very end of the recap - "Next Steps". It is so spot in I'm blown away every single time. I've even had clients tell me how impressed they are by Fathom and have since started using it themselves. The notes are incredibly detailed and accurate that I no longer feel like I'm the one telling people what to do. It's all there in the "next steps" section. Plus, integration was so easy. It's synced to my calendar so it jumps into all of my meetings and asks to join just like a person would. At that point, I can choose to the system into my meeting or cancel the recording. As a bonus, it also reminds me on my desktop of my next meeting. I honestly can't imagine my life without Fathom.

CONS

I have yet to find anything that I don't like about the software. You all have thought of everything.

Simon

Hospital & Health Care, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Amazing AI Notetaker, best out there

I have had a hard time remember meeting notes and it is hard to run a meeting and take notes. This not only helps in tracking meetings, actions but also helps organize notes more effectively. It has been a game changer and when I share my notes with meeting attendants and they are amazed by the accuracy and organization of the notes

PROS

It is simple to use and the notes I get back are wonderful, useful and actionable. Customer support has been amazing, very responsive. I use it for all my meetings

CONS

The setup can be a little tough, but once it is set up it is great

Reasons for switching to Fathom

The summary was not as good and the analysis of the information had me doing a lot of editing

User Profile

Emily

Verified reviewer

Health, Wellness and Fitness, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2024

Great for AI bulletpoint summaries

PROS

I have really been appreciating the ai summary of meetings.

CONS

The transcription is full of misspellings, misattributions, and missing text. But the ai summary is clear and gets the gist of the meetings perfectly.

User Profile

Christian

Verified reviewer

Computer Software, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Fathom´s AI Notetaker

I am extremely happy. Massive time saver for me and I am already trying to convince people I know to start using it.

PROS

That the Ai note taking part is super sharp, and the email summaries I get at the end save me hours a week. I am comparing to other tools here, but I´ve never had one where I just trusted it had understood and therefore didn´t need to verify.

CONS

This is kinda harsh, as it is just a feature I´d like, but the ability to instruct the AI note taker as to what kinda things to focus on in different kinds of meetings, so when I have calls with externals, assume it is sales and focus on XYZ, when its a meeting with person X, it is a short daily, focus on ZYX, etc. Also, that it gives the same amount of notes regardless of the meeting length,

Reason for choosing Fathom

I have tried Otter and others like it before, so I guess all of them.

Reasons for switching to Fathom

I have tried different other tools before, but at the time I tried Fathom again I was not using a tool, but had a person with me.

Jess

Marketing and Advertising, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

10/10 Obsessed!

PROS

I'm obsessed with the key takeaways, the high-level breakdown of the meeting, the summary of who said what, and the fact that there's also a full transcript of the meeting that I can search through using keywords. I love that I can share the Fathom link with my clients and they don't have to sign up or have a Fathom account to view the content - it makes the process so frictionless. It was so easy to set up! I also love that it gives me a countdown to my next meeting + the meeting name in my menu bar. I've recommended this tool to several people and will continue to do so!

CONS

I haven't found anything that I dislike so far!

Reason for choosing Fathom

Fathom just does what it's supposed to do IMMEDIATELY. It's so fast and I haven't experienced any errors so far. This hasn't been my experience with other tools.

Reasons for switching to Fathom

Fireflies was so glitchy and wasn't accurate.