folk

RATING:

4.4

(18)

About folk

folk is a customer relationship management (CRM) platform that enables organizations to centralize and customize all relationships to the adapted workflow from Sales CRM, recruiting pipeline, deal flow management, prospection management, and more. Key features of folk include contact sync, pipeline management, bulk email campaigns, Chrome extension, AI integration, and more. With its pipeline management feature users can streamline sales workflow and eliminate manual processes. It also allows users to create automation with Zapier to facilitate integration with external tools and import contacts from any platform including LinkedIn, Sales Navigator, Gmail, Twitter, Instagram, and TikTok.

folk Pricing

Contact folk for pricing details.

Starting price: 

$18.00 per month

Free trial: 

Available

Free version: 

Available

Manage your pipeline in folk
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folk Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for folk

1 - 5 of 18 Reviews

Konrad

Non-Profit Organization Management, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Straightforward

PROS

It is streamlined and intuitive. It doesn't overwhelm with options and is just highly specialized in having the functions we needed. No overwhelming need for customization or onboarding.

CONS

It's still a bit rough around the edges (e.g. no option to undo an action)

Reason for choosing folk

better UI, simpler, better customer support, team functions

Reasons for switching to folk

Having a highly specialized tool just beats the can-do-anything tools.

Dieter

Venture Capital & Private Equity, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

One of the best CRM & contact database with integrated email on the market

I tested many CRM's and contact management apps but Folk is the best for my use as venture capital, real estate & family office investment

PROS

CRM & contact database with integrated email on the market Linkedin integration Individual mass emailings Excel like database and kanban view for pipeline

CONS

Only 500 massages for professional version need to add a email signature feature like with Mailbutler

Reasons for switching to folk

Linkedin integration Individual mass emailings

User Profile

jihad

Verified reviewer

Glass, Ceramics & Concrete, 201-500 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed September 2023

not ready for prime

PROS

It's easy to get started. You can import your contacts from other sources, and folk CRM will automatically deduplicate and enrich them.It's customizable. You can create custom fields, groups, and workflows to meet your specific needs and the UI is very easy to use.It's collaborative. You can share contacts, deals, and tasks with other team members.it easy to integrates with a variety of other tools, such as gmail, outlook ... etc

CONS

it doesn't have a mobile appalso ther are some bug that makes it not ready for primeas you can see in the following videos i recorded :1- [sensitive content hidden] can't choose birthday from the calander modalalso when use autocomplete for phone and email it write it twice

Olivier

Mental Health Care, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

CRM as simple as it should

Folk is improving the product on a weekly basis... Client service is the best I have seen for such product - they are building a community around the product and listen to clients..,

PROS

Integration with Linkedin is fire New Enrich feature is very efficient Email tool is very efficient and easy

CONS

No Master group with all contacts No cross-group custom fields No Mobile app

Reason for choosing folk

Simply Notion is not a CRM we are using both and will explore how to best integrate both...

Reasons for switching to folk

Product became too expensive Hard to manage and VERY slow

Steven

Human Resources, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Ease of use

Excellent experience so far with the product and I must say that the customer support team are exceptional too.

PROS

I was searching for a way to manage and track my sales outreach activity and to automate email sending. I tried multiple products and I found folk to be by far the most intuitive. I've really enjoyed using it so far and the cost is great too.

CONS

The only thing I've encountered is that on my subscription package I would like more email sends per month.

Reason for choosing folk

folk is just much more intuitive and easy to use