It is streamlined and intuitive. It doesn't overwhelm with options and is just highly specialized in having the functions we needed. No overwhelming need for customization or onboarding.

It's still a bit rough around the edges (e.g. no option to undo an action)

I tested many CRM's and contact management apps but Folk is the best for my use as venture capital, real estate & family office investment

CRM & contact database with integrated email on the market Linkedin integration Individual mass emailings Excel like database and kanban view for pipeline

Only 500 massages for professional version need to add a email signature feature like with Mailbutler

It's easy to get started. You can import your contacts from other sources, and folk CRM will automatically deduplicate and enrich them.It's customizable. You can create custom fields, groups, and workflows to meet your specific needs and the UI is very easy to use.It's collaborative. You can share contacts, deals, and tasks with other team members.it easy to integrates with a variety of other tools, such as gmail, outlook ... etc

it doesn't have a mobile appalso ther are some bug that makes it not ready for primeas you can see in the following videos i recorded :1- [sensitive content hidden] can't choose birthday from the calander modalalso when use autocomplete for phone and email it write it twice

Folk is improving the product on a weekly basis... Client service is the best I have seen for such product - they are building a community around the product and listen to clients..,

Integration with Linkedin is fire New Enrich feature is very efficient Email tool is very efficient and easy

No Master group with all contacts No cross-group custom fields No Mobile app

Excellent experience so far with the product and I must say that the customer support team are exceptional too.

I was searching for a way to manage and track my sales outreach activity and to automate email sending. I tried multiple products and I found folk to be by far the most intuitive. I've really enjoyed using it so far and the cost is great too.

The only thing I've encountered is that on my subscription package I would like more email sends per month.

Great and great customer support ! Folk the only one CRM with Linkedin Integration, Data enrichment & Great UX

Folk the only one CRM with Linkedin Integration, Data enrichment & Great UX

There is no Statistic about Mailing (Opening rate, etc...)

Deal Management, Contact Enrichment, Integrations etc

No mobile app and Mobile Web app will take more time to be as seamless as the desktop and web tools. Some issues with the upgrade payment links. But the team sorted it over emails.

Customer service is AWESOME - super fast and helpful. It's a light weight solution with a great price and perfect for a start-up getting its feet under them.

Love how easy it is to use and set up. The 1 click enrichment is awesome and has saved me a lot of time searching for contacts. I also love that I can customize almost any set up I want or need. Starting to plat around with the magic field to help with organization.

No revert function yet - have deleted a couple of contacts by accident and have to go back to the source to find it. While easy set up is a + it's also a slight draw back bc the folder creation can get out of control.

-Constantly improving -Easy to use -Pricing -Integration with gmail

-Contact status not indicated at the company level

investor contact plug , i like that it was very easy to bulk message investors

capped messaging, it was not clearly stated in the offerings about the capped messaging used case. we saw unlimited where unlimited shouldnt have been

It has been great, but it really could be better with more features. I think the beauty of Folk is it's simplicity and not overcomplicating the contact management, but I feel there are crucial features still missing to make it truly the best!

We appreciated the ease of use of the program. How easy it is to import contacts and segment them.

I feel that there are still a lot of features missing: - Campaign management, using tags and folders [or even archiving completed campaigns] - A better template system for emails - Change log/history - Being able to export notes from contacts on a bulk csv - Deals pipeline for companies instead of contacts

Easy to use and customizable. Low cost

We would like to be able to see all of our emails.

Folk is simple. This is what first drew me to it, and it's what has kept me around. Other CRMs try to do too much, but Folk knows what it needs to be, and it executes it well!

I think if in future updates it automatically moves contacts through a pipeline, as you have to do it manually if you're batch contacting people, it makes it a long process.

Overall, as I started to use in the early stages, there was a lot of improvement and it's very useful for my business

I can manage, track and automate my mails and send them to a group of people with a lot of ease. It saves a lot of time.

Sometimes, it's not as fluid as I'd like. Some features have to be amended, like cc'd in mails. In messages, I have to dig in past messages to find messages I've sent . Also, the sequencing works only with certain mail address

Easy to use, flexible and a clean UI. Love that it connects to my Google account so can track all communication, and also send emails directly.

No major issues. Would be nice if it was a bit cheaper, but that seems to be the price of CRMs now.

Relationship based contacts and messaging. Nothing complex.

Not enough reporting and analytics, such as tracking sales pipeline, or interactions.

It is a great little CRM for small businesses and associations.

Folk is a great option for a small business or non-profit looking for a "no-frills" CRM at a reason able price. Tools such as sales force are much too complex and expensive considering our needs. I like the way you can upload contacts into Folk. I also appreciate being able to set up emails in Folk and track details about them.

The user interface takes some time to learn.

Very good to date and I am still learning.

Folk allows me to optimize my time usage by leveraging its integrations and templates. I can efficiently send out multiple emails in a short span. Additionally, the feature that lets me import LinkedIn contacts into the database is a significant time-saver.

It took a little while to understand the features but there was help available to guide me through the processes.