FunnelMaker Sales Software

4.33 / 5 (24)

Our advisors have recommended this product 4 times in the last 30 days

About FunnelMaker Sales

FunnelMaker is a cloud-based customer relationship management (CRM) solution designed for businesses of all sizes. The solution offers a user dashboard and helps in automatic sales tracking, email tracking and opportunity management.

FunnelMaker offers a pipeline management feature to help sales professionals track prospects and capture data related to client’s activities. Users can also access call transcriptions by using the dashboard. It offers built-in IMAP email integration and analytics capabilities that allows users to send automated emails using design templates and email builder functionalities.

FunnelMaker offers a predictive analytics feature that helps users to evaluate campaign performance by analyzing customer actions, such as numb...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

23 Reviews of FunnelMaker Sales

Average User Ratings

Overall

4.33 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(14)

14

4 stars

(5)

5

3 stars

(4)

4

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 23 results

March 2019

Brian from BruCo Products LLC

Company Size: 11-50 employees

Industry: Building Materials

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Funnelmaker flexible CRM

Funnelmaker makes tracking CRM activities very easy and automated. It makes tracking emails between you and clients automatic and easy to look up. Customer support specifically rep is great!

Pros

How flexible it was to customize fields to capture data that you want to use.

Cons

Sometimes you have to hit an extra mouse click to drill down to more details on some information, but the Funnelmaker support is very willing to take suggestions and even makes changes based on this feedback when possible.

March 2019

Melissa from G&A Marketing

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Glad we changed from Salesforce to FunnelMaker

We love FunnelMaker. I would highly recommend it. The staff are great to work with. If I have a problem and they help me or fix it pretty quickly. We saved a lot of money by changing over from Salesforce to FunnelMaker.

Pros

This software is super easy to use. I did not have any experience in email marketing, and this software was very helpful in getting me emails out and tracking them. Software was easy to import from Salesforce. Click to dial for sales reps is a life saver. Lead scoring and tracking very helpful.

Cons

We were a Salesforce customer, and the biggest change we had to make was from client management to contact management. Which contact management is 100% the way to go. So it was little hard for us at first getting used to contact management, however, FunnelMaker helped us make the transition and adjust.

August 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

August 2018

It does Everything, and MORE!

Pros

With only one monthly fee for unlimited users and group creation, tons of automated features (workflows, email drip campaigns, event creation/execution (including payment acceptance), storefront/website creation this is a no-brainer! At first we were just using it for contact management but over the last 5+years FunnelMaker has become our most valuable "employee!" We are a non profit with a small staff, yet FunnelMaker enables us to keep up with many clients, benefactors and community partners.

Cons

It is easy to use but if your staff is largely volunteer it may take a while to get folks onboard with the vast abilities of FunnelMaker. Some facets look easier when demonstrated and take a little hands-on before becoming proficient.

May 2018

Amanda from G & A Marketing, INC

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

3.0

Customer support

2.0

Functionality

4.0

May 2018

There are a lot of great features that are useful, it does run slow but overall does the job.

Pros

I like the "click to dial" function the best. It's extremely helpful to be able to record conversations and play them back at a later time. It also gives us the ability to achieve a productive conversation without the fear of forgetting important information.

Cons

The software runs slow, are unable to "minimize" the screen which is hard when you are used to working with split screens. Also, when our data was merged from Sales Force it was not inputting into FunnelMaker correctly and were told that since the formats were different it would never merge exactly. This created a HUGE problem for us and left a TON of contacts without any corresponding contact information.

Response from Funnelmaker

Replied January 2019

Amanda, thank you for the compliments and we're glad you love the click to dial feature - yes its a GREAT tool for business. It clearly makes funnelmaker easier to use than most systems on the market. I checked with the integration team and we did find that data you got from your previous CRM was in 5 pieces and disparate when you received it from their system. That was four years or more ago and we don't see any communication from your side mentioning this problem. May i share we do have a 24/7 FREE support channel and you can always reach out to support@funnelmaker.com for assistance.

June 2018

Kayla from Safeguard

Company Size: 11-50 employees

Industry: Telecommunications

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

June 2018

Funnel Maker helps me keep track of my activities. If I didn't use this I wouldn't some remarks.

I can keep track of my customers orders, remarks, and issues with the system very easily.

Pros

I like that it keeps everything on the date it happened so if I need to go back and look at a certain activity, then I do that very easily.

Cons

Sometimes the system freezes and it takes a while to get started again. Most days the system is very slow.

Response from Funnelmaker

Replied September 2018

Kayla, Thank you for comments. We take things like system delivery and functionality very seriously and as you might imagine, any issue surrounding system performance would be rectified within minutes so may I suggest a screen sharing appointment where we could possibly help you get to the bottom of the issue! We can test your internet speed and your computer's cache memory and hopefully help solve the issue. Those are typical culprits for slowing cloud based solutions. Please let us know we are ready to help!