All Laxis Reviews

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User Profile

Ed

Verified reviewer

Entertainment, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Laxis makes it easy

This is a great product, and it shows a lot of promise.

PROS

I love how easy it is to get the right notes based on templates.

CONS

It was hard to understand the whole offer.

Reasons for switching to Laxis

It compares with descript, and it fits my needs.

James

Financial Services, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Amazing!

PROS

I love that I can be more present with my coaching clients. I don't have to worry about writing down everything they said and exactly how they said it. At any moment, I can run back to my transcript and see exactly what was said.

CONS

I wish audio recordings were available for Google Meet and I also wished the topic tags were a little smater. Currently you have to turn the tag on and off. It would be great to click it, and it tags the thing being spoken or just spoken and when the speaker changes, the tag turns off.

Reason for choosing Laxis

The price was a huge factor. Otter had been around longer, but I was willing to take a chance on Laxis and I'm glad I did.

User Profile

Blake

Verified reviewer

Construction, 2-10 employees

Used daily for less than 6 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed November 2023

Terrible Service, Software Didn't Work, No Refund after 12 hours subscribed.

It was hard to find support, then when I found support, they were not helpful. The team invitation features didn't work at all. After 12 hours of subscribing, I switched to Otter, and asked for a refund of my $200. They denied my request despite barely even using their broken software. Do NOT waste your time and money.

PROS

Nice idea, terrible service, broken software.

CONS

It was hard to find support, then when I found support, they were not helpful. The team invitation features didn't work at all. After 12 hours of subscribing, I switched to Otter, and asked for a refund of my $200. They denied my request despite barely even using their broken software. Do NOT waste your time and money.

User Profile

Chris

Verified reviewer

Outsourcing/Offshoring, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

A crucial tool to increase productivity

I work in a fast-paced industry where I'm often multitasking during meetings. Laxis makes it possible to multitask while it takes the notes for you! This means if I miss anything key during a conversation, I can always count on Laxis to let me know what I missed. It has also helped me double my productivity during meetings!

PROS

This tool provides the end user with a variety of meeting tools,. My favorite are definitely the transcription and key point tools, which allow you to flag any topics that are of importance. I use it with Google Chrome / Meet, which only requires two clicks to install, and it's ready to go!

CONS

The only downside I've found is that closed captions need to remain on for the tool to work properly. If they're turned off, the tool stops transcribing and the ability to make notes can be lost. However, I've already provided this feedback to the Laxis team, who was super responsive and receptive of the feedback. They're already working on a solution!

Reason for choosing Laxis

The use cases and reviews made Laxis stand out as the no-brainer solution.

David

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed January 2022

Laxis allows me to focus on the meeting

This is very good, easy to use software, especially for something so new to the market. Other similar tools seem to be overly complicated.

PROS

I typically take a lot of notes during meetings, forcing me to pause in order to catch up. With Laxis, the conversation doesn't have to stop - I can focus on talking and listening. And since it is automatically loaded with Google Meet, I don't have to remember to transcribe.

CONS

Ideally, I could create templates that include my questions, so I can keep the conversation consistent when I am doing research. And I would like to be able to hide the captions during my meeting, knowing they are captured in Laxis.

Reason for choosing Laxis

Simple to use and perfect for my purposes.

Rob

E-Learning, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Laxis Is The Max Is

I love working with it!

PROS

Works reliably every time. As useful as products three times the price!

CONS

I can't wait for there to be an Android version of the app.

Reason for choosing Laxis

The price and reliability

User Profile

Brigid

Verified reviewer

Alternative Medicine, 1 employee

Used daily for less than 6 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2023

Customer service is very impressive

I am very happy with the service and customer care, and with the product also.

PROS

Laxis has made note taking a thing of the past - I can focus totally on my clients and what they are sharing. I have found customer service to be of a high quality. Concerns I had about client confidentiality have been addressed promptly and and I have been given a very high level of care by the development team. It has been very hands-on. I am quite confident that any other issues that might show up will also be dealt with in a careful, courteous manner.

CONS

The trasncription is not perfect! But as some of the language I use in my consultations is non-standard than I', not surprised. A quick review after the consultation can sort this.

Anonymous

2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

For Meeting, Note-Taking, and Transcriptions Laxis Is The Way To Go.

I really enjoy the app and the team is amazing. I highly recommend it to everyone.

PROS

It is super easy to use. My favorite thing about it is that it also has a mobile app. I use it at every meeting to record, transcribe, and obtain, a meeting summary, customer requirements, actionable items, and follow up email copy and all of those made with the push of a button by their AI.

CONS

Integration with some conference apps can use some improvements and AI features are still under development so it will take a bit until the team identifies the best value that they can provide to all.

Lane

Education Management, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Dissertation Help!

PROS

I use Laxis to record transcriptions of interviews for a qualitative dissertation. It works really well. The biggest plus for me is the customer service. I went over the allowable minutes in the free trial before I realized it. I immediately started subscribing to the service, but thought I had lost the data for the minutes that I went over on the free trial. The Laxis team graciously helped me recover it and went above and beyond in their customer service.

CONS

I have no negative feedback. It is truly a great product.

User Profile

Martin

Verified reviewer

Marketing and Advertising, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2022

A real time saver!

I use Google Meet for my sales discovery calls. Having Google Meet capture the whole conversation means I can simply add a link to my transcription into my CRM notes alongside a few bullet points. The time it takes to capture notes following a sales call has reduced exponentially.

PROS

Having a chrome extension that automatically captures meeting notes whenever I load Google Meet is awesome. I like that it uses Google captions to capture the notes, and I can quickly tag key parts of the meeting to reference after the call.

CONS

I haven't spent the time to get automated tagging set up for my Google Meet notes.

Anonymous

11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed January 2022

Not bad, but not great

Underwhelming.

PROS

It was way to install and fairly straight forward to use.

CONS

Transcription was off and I found the overall product to be less desirable to competitive

Reason for choosing Laxis

I didn’t. I ended up moving forward with otter ai after testing.

Matthew

Market Research, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed January 2022

Laxis Review

Great but now the free version does not allow for in meeting transcriptions so I really do not have a use anymore for the product.

PROS

I liked that it synced up easily to my Google Meet meetings and made my note-taking of the calls easier. I was able to look back at what people said and jot things down I otherwise would have missed.

CONS

I did not like that you could not copy and paste during a meeting the section that captions what speakers in the meeting are saying. It would have been really great if copy and paste was an option.

Vendor Response

Hi Matthew, Thanks for your Feedback. Jus to clarify, even with free version, in Google Meet, you can still record transcription and highlight, and save to word/pdf/txt files. The first 30 meetings will also be auto-saved to Laxis cloud as well. The only limitation in free version is after 30 meetings each month, transcription and highlight won't be saved to Laxis cloud. BTW, you can get free upgrade to paid version by inviting your friends! If you need more clarification, feel free to reach out to us at team@laxis.tech

Replied January 2022

User Profile

Michael

Verified reviewer

Real Estate, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2022

A good start at what could be a powerful meeting assistant.

Laxis has been a blessing since we've all been working from home for years. It's the meeting assistant you didn't know you needed, but can't live without once you use it.

PROS

Laxis absolutely crushes the Google integration, and the on Laxis management of meeting transcriptions and notes does exactly what it should.

CONS

The software is still in its infancy, the design and functionality could be more closely integrated, and some clutter could be reduced. Often software like this gets in the way, and while Laxis isn't a huge offender, it's a word of caution to them not to be.

Douden

Information Technology and Services, 5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2022

Recommended

n/a

PROS

you can rely on the transcript if you misses something during your meeting

CONS

I have recommended this to all our analyst, so I can't think any

Ann

Non-Profit Organization Management, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed March 2023

Time saver

PROS

Love the transcripts - really saves time instead of listening to recordings.

CONS

Love the AI writer for summaries and action items but could use more capacity. I've run out...

Chris

Marketing and Advertising, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Great For Making Meetings More Productive

PROS

I really like the ability to record a meeting in Zoom, transcribe it after, and send it to members of our team that couldn't make the call.

CONS

I think the least favorite aspect was that it can be a bit glitchy. Sometimes it wouldn't catch a certain word or wouldn't remember my corrections after I fix a couple.

YiLin

Banking, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Great time-saving product

Satisfied, this tool has really helped me save time and made my life easier when taking meetings.

PROS

The transcription feature really helps me focus on my meetings and the flagging tool is really useful for things like follow ups that occur later in the meeting.

CONS

Sometimes theres spelling mistakes in the transcript when talking about like different topics but I really only need it to jog my memory on the conversation so its OK.

Yuki

Food Production, 10,000+ employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2022

Notes! Notes! Notes!

Laxis is really saving my life! You know sometimes we have to do multi-tasking during the meeting, which means you may miss some parts or conversations! With Laxis, I can have transcripts saved and check back later, also I can tag the important points so that I won't miss anything.

PROS

I can highlight any important points in the meeting transcripts with tagging features. Also I am able to export the transcription into words and PDF format, so that I don't need take notes during the meeting.

CONS

It requires Zoom premium plan or above to get connection with Zoom. And there is no app in mobile device available

Raven Sheane

Outsourcing/Offshoring, 10,000+ employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

How Laxis helps its users.

it easily helps me to better understand our meeting because of the transcription it has.

PROS

it automatically turned on if you are in a meeting. Easy to use because of that.

CONS

none at all because a first time user of this software, it really helps me when I do have a meeting.

Showing 1 - 19 of 19 Reviews