All Laxis Reviews
1-19 of 19 Reviews
Sort by
Ed
Verified reviewer
Entertainment, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Laxis makes it easy
This is a great product, and it shows a lot of promise.
PROSI love how easy it is to get the right notes based on templates.
CONSIt was hard to understand the whole offer.
Reasons for switching to Laxis
It compares with descript, and it fits my needs.
James
Financial Services, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Amazing!
I love that I can be more present with my coaching clients. I don't have to worry about writing down everything they said and exactly how they said it. At any moment, I can run back to my transcript and see exactly what was said.
CONSI wish audio recordings were available for Google Meet and I also wished the topic tags were a little smater. Currently you have to turn the tag on and off. It would be great to click it, and it tags the thing being spoken or just spoken and when the speaker changes, the tag turns off.
Reason for choosing Laxis
The price was a huge factor. Otter had been around longer, but I was willing to take a chance on Laxis and I'm glad I did.
Blake
Verified reviewer
Construction, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed November 2023
Terrible Service, Software Didn't Work, No Refund after 12 hours subscribed.
It was hard to find support, then when I found support, they were not helpful. The team invitation features didn't work at all. After 12 hours of subscribing, I switched to Otter, and asked for a refund of my $200. They denied my request despite barely even using their broken software. Do NOT waste your time and money.
PROSNice idea, terrible service, broken software.
CONSIt was hard to find support, then when I found support, they were not helpful. The team invitation features didn't work at all. After 12 hours of subscribing, I switched to Otter, and asked for a refund of my $200. They denied my request despite barely even using their broken software. Do NOT waste your time and money.
Chris
Verified reviewer
Outsourcing/Offshoring, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
A crucial tool to increase productivity
I work in a fast-paced industry where I'm often multitasking during meetings. Laxis makes it possible to multitask while it takes the notes for you! This means if I miss anything key during a conversation, I can always count on Laxis to let me know what I missed. It has also helped me double my productivity during meetings!
PROSThis tool provides the end user with a variety of meeting tools,. My favorite are definitely the transcription and key point tools, which allow you to flag any topics that are of importance. I use it with Google Chrome / Meet, which only requires two clicks to install, and it's ready to go!
CONSThe only downside I've found is that closed captions need to remain on for the tool to work properly. If they're turned off, the tool stops transcribing and the ability to make notes can be lost. However, I've already provided this feedback to the Laxis team, who was super responsive and receptive of the feedback. They're already working on a solution!
Reason for choosing Laxis
The use cases and reviews made Laxis stand out as the no-brainer solution.
David
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed January 2022
Laxis allows me to focus on the meeting
This is very good, easy to use software, especially for something so new to the market. Other similar tools seem to be overly complicated.
PROSI typically take a lot of notes during meetings, forcing me to pause in order to catch up. With Laxis, the conversation doesn't have to stop - I can focus on talking and listening. And since it is automatically loaded with Google Meet, I don't have to remember to transcribe.
CONSIdeally, I could create templates that include my questions, so I can keep the conversation consistent when I am doing research. And I would like to be able to hide the captions during my meeting, knowing they are captured in Laxis.
Reason for choosing Laxis
Simple to use and perfect for my purposes.
Rob
E-Learning, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Laxis Is The Max Is
I love working with it!
PROSWorks reliably every time. As useful as products three times the price!
CONSI can't wait for there to be an Android version of the app.
Reason for choosing Laxis
The price and reliability
Brigid
Verified reviewer
Alternative Medicine, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Customer service is very impressive
I am very happy with the service and customer care, and with the product also.
PROSLaxis has made note taking a thing of the past - I can focus totally on my clients and what they are sharing. I have found customer service to be of a high quality. Concerns I had about client confidentiality have been addressed promptly and and I have been given a very high level of care by the development team. It has been very hands-on. I am quite confident that any other issues that might show up will also be dealt with in a careful, courteous manner.
CONSThe trasncription is not perfect! But as some of the language I use in my consultations is non-standard than I', not surprised. A quick review after the consultation can sort this.
Anonymous
2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
For Meeting, Note-Taking, and Transcriptions Laxis Is The Way To Go.
I really enjoy the app and the team is amazing. I highly recommend it to everyone.
PROSIt is super easy to use. My favorite thing about it is that it also has a mobile app. I use it at every meeting to record, transcribe, and obtain, a meeting summary, customer requirements, actionable items, and follow up email copy and all of those made with the push of a button by their AI.
CONSIntegration with some conference apps can use some improvements and AI features are still under development so it will take a bit until the team identifies the best value that they can provide to all.
Lane
Education Management, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Dissertation Help!
I use Laxis to record transcriptions of interviews for a qualitative dissertation. It works really well. The biggest plus for me is the customer service. I went over the allowable minutes in the free trial before I realized it. I immediately started subscribing to the service, but thought I had lost the data for the minutes that I went over on the free trial. The Laxis team graciously helped me recover it and went above and beyond in their customer service.
CONSI have no negative feedback. It is truly a great product.
Martin
Verified reviewer
Marketing and Advertising, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
A real time saver!
I use Google Meet for my sales discovery calls. Having Google Meet capture the whole conversation means I can simply add a link to my transcription into my CRM notes alongside a few bullet points. The time it takes to capture notes following a sales call has reduced exponentially.
PROSHaving a chrome extension that automatically captures meeting notes whenever I load Google Meet is awesome. I like that it uses Google captions to capture the notes, and I can quickly tag key parts of the meeting to reference after the call.
CONSI haven't spent the time to get automated tagging set up for my Google Meet notes.
Anonymous
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed January 2022
Not bad, but not great
Underwhelming.
PROSIt was way to install and fairly straight forward to use.
CONSTranscription was off and I found the overall product to be less desirable to competitive
Reason for choosing Laxis
I didn’t. I ended up moving forward with otter ai after testing.
Matthew
Market Research, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed January 2022
Laxis Review
Great but now the free version does not allow for in meeting transcriptions so I really do not have a use anymore for the product.
PROSI liked that it synced up easily to my Google Meet meetings and made my note-taking of the calls easier. I was able to look back at what people said and jot things down I otherwise would have missed.
CONSI did not like that you could not copy and paste during a meeting the section that captions what speakers in the meeting are saying. It would have been really great if copy and paste was an option.
Vendor Response
Hi Matthew, Thanks for your Feedback. Jus to clarify, even with free version, in Google Meet, you can still record transcription and highlight, and save to word/pdf/txt files. The first 30 meetings will also be auto-saved to Laxis cloud as well. The only limitation in free version is after 30 meetings each month, transcription and highlight won't be saved to Laxis cloud. BTW, you can get free upgrade to paid version by inviting your friends! If you need more clarification, feel free to reach out to us at team@laxis.tech
Replied January 2022
Michael
Verified reviewer
Real Estate, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2022
A good start at what could be a powerful meeting assistant.
Laxis has been a blessing since we've all been working from home for years. It's the meeting assistant you didn't know you needed, but can't live without once you use it.
PROSLaxis absolutely crushes the Google integration, and the on Laxis management of meeting transcriptions and notes does exactly what it should.
CONSThe software is still in its infancy, the design and functionality could be more closely integrated, and some clutter could be reduced. Often software like this gets in the way, and while Laxis isn't a huge offender, it's a word of caution to them not to be.
Douden
Information Technology and Services, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2022
Recommended
n/a
PROSyou can rely on the transcript if you misses something during your meeting
CONSI have recommended this to all our analyst, so I can't think any
Ann
Non-Profit Organization Management, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed March 2023
Time saver
Love the transcripts - really saves time instead of listening to recordings.
CONSLove the AI writer for summaries and action items but could use more capacity. I've run out...
Chris
Marketing and Advertising, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Great For Making Meetings More Productive
I really like the ability to record a meeting in Zoom, transcribe it after, and send it to members of our team that couldn't make the call.
CONSI think the least favorite aspect was that it can be a bit glitchy. Sometimes it wouldn't catch a certain word or wouldn't remember my corrections after I fix a couple.
YiLin
Banking, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Great time-saving product
Satisfied, this tool has really helped me save time and made my life easier when taking meetings.
PROSThe transcription feature really helps me focus on my meetings and the flagging tool is really useful for things like follow ups that occur later in the meeting.
CONSSometimes theres spelling mistakes in the transcript when talking about like different topics but I really only need it to jog my memory on the conversation so its OK.
Yuki
Food Production, 10,000+ employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2022
Notes! Notes! Notes!
Laxis is really saving my life! You know sometimes we have to do multi-tasking during the meeting, which means you may miss some parts or conversations! With Laxis, I can have transcripts saved and check back later, also I can tag the important points so that I won't miss anything.
PROSI can highlight any important points in the meeting transcripts with tagging features. Also I am able to export the transcription into words and PDF format, so that I don't need take notes during the meeting.
CONSIt requires Zoom premium plan or above to get connection with Zoom. And there is no app in mobile device available
Raven Sheane
Outsourcing/Offshoring, 10,000+ employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
How Laxis helps its users.
it easily helps me to better understand our meeting because of the transcription it has.
PROSit automatically turned on if you are in a meeting. Easy to use because of that.
CONSnone at all because a first time user of this software, it really helps me when I do have a meeting.