All Orangedox Reviews

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Kendra

Non-Profit Organization Management, 2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed March 2024

Orangedox Review: Easy to Use and Accessible!

Keith

Staffing and Recruiting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Highly satisfied customer since 2015

I consider Orangedox a crucial partner in the success and reputation of our company.

PROS

I am setting up data rooms for our clients all the time and rarely are there any problems or glitches that our clients or NES finds. When there is a problem, Orangedox is always on top of identifying how we as NES can get that fixed so that our clients can effortlessly access that information we are sharing with them.

CONS

hard to nitpick a company that has been part of our company procedures since 2015...

Reason for choosing Orangedox

We were treated as an important customer from the very first introduction and felt heard and appreciated completely at all times.

David

Civil Engineering, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Orangedox solved a huge problem for us!

We were having trouble with recipients such as contractors and city staff saying they never received our plan revisions and submittals. Orangedox allows us to track these emails and know when the attachments have been received and downloaded without having to rely on the user to send a read receipt.

PROS

I like the ease of use and compatibility with Dropbox.

CONS

I would like the ability to change the link description after it's posted.

Reason for choosing Orangedox

It is readily available and affordable and provides the functionality we need.

Vendor Response

Thanks David for the feedback! We do have link editing on our roadmap and I'll let you know as soon as we have a release date for it.

Replied November 2019

Michael

Performing Arts, 1 employee

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Helps with gaining leads

PROS

Tracking who accessed our documents is helpful for tracking their impact.

CONS

Simple branding is not available on the basic plan.

Michael

Computer Software, 1 employee

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2023

Great File Sharing

PROS

Orangedox is easy to setup and provides useful information to track downloads and other data regarding shared files.

CONS

I don't have any problems or complaints about Orangedox. I like it the way it is.

Stefan

Health, Wellness and Fitness, 1 employee

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2019

Good value for money and easy to use

I use Orangedox to send documents in Google Drive, which should not be able to download them. Overall, I have a pleasant experience with Orangedox, as it does what it should.

PROS

It’s easy to set up and simple to learn. As I started, only basic functionality was available, since then useful features were added. So the software is under active development. The customer support is very Responsive and helpful. Compared to other vendors, the price is better.

CONS

The integration of new features could be faster. I once raised an RFE some time ago about a design issue that still is not fixed. I have to admit that the problem may be only affecting me. Besides, less information about the roadmap is being given. Lack of API functionality to integrate with Zapier.

Clay

Non-Profit Organization Management, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Couldn’t be easier

It’s allowed us to share documents with clients rapidly on a secure easy to access platform.

PROS

Ease of use, the ability to quickly select the level of access and set a limited time frame.

CONS

We’ve not encountered any significant negatives.

Reason for choosing Orangedox

As a small non-profit the price was a major contributing factor.

Kendra

Non-Profit Organization Management, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Using Orangedox to Track Marketing Materials

Orangedox customer service is fantastic!

PROS

Love the integration with Google Doc and the viewing of document once uploaded in Orangedox

CONS

It's not as intuitive as I hoped to upload and view documents

Jennifer

Computer Games, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2019

Great for our small business!

PROS

I like the fact that our little company can actually see how many downloads we get from our Dropbox account. We was never sure if people were even downloading it, but now we can track downloads and views with no problem!

CONS

I really haven't seen a con yet using this system.

Lukasz

Computer Games, 1 employee

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed December 2019

Worth a while+

Orangedox helps me track popularity of my products and amount of people that are trying it out.

PROS

Easy to use, amount of given information and statistics. Tracking hours, days when product was downloaded.

CONS

At the beggining, not understanding how to correctly setup tracking of files.

Bruno

Information Technology and Services, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

3

Reviewed November 2019

Nice to keep track of shared docs on Dropbox

Great if you share sensitive docs.

PROS

The ability to keep track of shared files. Who opened. And when.

CONS

The analytics are kinda buggy at this point.

Vendor Response

Sorry to hear you've had some trouble with the analytics, I'll be in touch directly to see if we can resolve your issues

Replied November 2019

Shannon

Computer Software, 11-50 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

FUNCTIONALITY

3

Reviewed November 2019

Very good

PROS

Very easy to use for the most part and track analytics

CONS

Some UX features are not very intuitive

Vendor Response

Thanks for the review! Sorry to hear you've had some trouble with our UX, I'll reach out directly to find out how we can better improve the product.

Replied November 2019

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