All Orangedox Reviews
1-12 of 12 Reviews
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Kendra
Non-Profit Organization Management, 2 - 10 employees
Used unspecified
OVERALL RATING:
4
Reviewed March 2024
Orangedox Review: Easy to Use and Accessible!
Keith
Staffing and Recruiting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Highly satisfied customer since 2015
I consider Orangedox a crucial partner in the success and reputation of our company.
PROSI am setting up data rooms for our clients all the time and rarely are there any problems or glitches that our clients or NES finds. When there is a problem, Orangedox is always on top of identifying how we as NES can get that fixed so that our clients can effortlessly access that information we are sharing with them.
CONShard to nitpick a company that has been part of our company procedures since 2015...
Reason for choosing Orangedox
We were treated as an important customer from the very first introduction and felt heard and appreciated completely at all times.
David
Civil Engineering, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Orangedox solved a huge problem for us!
We were having trouble with recipients such as contractors and city staff saying they never received our plan revisions and submittals. Orangedox allows us to track these emails and know when the attachments have been received and downloaded without having to rely on the user to send a read receipt.
PROSI like the ease of use and compatibility with Dropbox.
CONSI would like the ability to change the link description after it's posted.
Reason for choosing Orangedox
It is readily available and affordable and provides the functionality we need.
Vendor Response
Thanks David for the feedback! We do have link editing on our roadmap and I'll let you know as soon as we have a release date for it.
Replied November 2019
Michael
Performing Arts, 1 employee
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Helps with gaining leads
Tracking who accessed our documents is helpful for tracking their impact.
CONSSimple branding is not available on the basic plan.
Michael
Computer Software, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2023
Great File Sharing
Orangedox is easy to setup and provides useful information to track downloads and other data regarding shared files.
CONSI don't have any problems or complaints about Orangedox. I like it the way it is.
Stefan
Health, Wellness and Fitness, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
Good value for money and easy to use
I use Orangedox to send documents in Google Drive, which should not be able to download them. Overall, I have a pleasant experience with Orangedox, as it does what it should.
PROSIt’s easy to set up and simple to learn. As I started, only basic functionality was available, since then useful features were added. So the software is under active development. The customer support is very Responsive and helpful. Compared to other vendors, the price is better.
CONSThe integration of new features could be faster. I once raised an RFE some time ago about a design issue that still is not fixed. I have to admit that the problem may be only affecting me. Besides, less information about the roadmap is being given. Lack of API functionality to integrate with Zapier.
Clay
Non-Profit Organization Management, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Couldn’t be easier
It’s allowed us to share documents with clients rapidly on a secure easy to access platform.
PROSEase of use, the ability to quickly select the level of access and set a limited time frame.
CONSWe’ve not encountered any significant negatives.
Reason for choosing Orangedox
As a small non-profit the price was a major contributing factor.
Kendra
Non-Profit Organization Management, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Using Orangedox to Track Marketing Materials
Orangedox customer service is fantastic!
PROSLove the integration with Google Doc and the viewing of document once uploaded in Orangedox
CONSIt's not as intuitive as I hoped to upload and view documents
Jennifer
Computer Games, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2019
Great for our small business!
I like the fact that our little company can actually see how many downloads we get from our Dropbox account. We was never sure if people were even downloading it, but now we can track downloads and views with no problem!
CONSI really haven't seen a con yet using this system.
Lukasz
Computer Games, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2019
Worth a while+
Orangedox helps me track popularity of my products and amount of people that are trying it out.
PROSEasy to use, amount of given information and statistics. Tracking hours, days when product was downloaded.
CONSAt the beggining, not understanding how to correctly setup tracking of files.
Bruno
Information Technology and Services, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
3
Reviewed November 2019
Nice to keep track of shared docs on Dropbox
Great if you share sensitive docs.
PROSThe ability to keep track of shared files. Who opened. And when.
CONSThe analytics are kinda buggy at this point.
Vendor Response
Sorry to hear you've had some trouble with the analytics, I'll be in touch directly to see if we can resolve your issues
Replied November 2019
Shannon
Computer Software, 11-50 employees
OVERALL RATING:
5
EASE OF USE
3
FUNCTIONALITY
3
Reviewed November 2019
Very good
Very easy to use for the most part and track analytics
CONSSome UX features are not very intuitive
Vendor Response
Thanks for the review! Sorry to hear you've had some trouble with our UX, I'll reach out directly to find out how we can better improve the product.
Replied November 2019