ClientPoint vs Zoho CRM
ClientPoint has 154 reviews and a rating of 4.6 / 5 stars vs Zoho CRM which has 6721 reviews and a rating of 4.31 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- It gives several options for walking through each step to better help you navigate. It also helps track the amount of revenue from each client before or after they accept your proposal.
- I love the notifications when the customer opens the proposal and the reports given so that you can learn what they are more interested in about our company.
Cons
- We use our own IDs instead of the automatically generated ones however, every time you exit the proposal and reopen, you have to reenter the proposal ID. It's annoying but not a deal breaker.
- Also, customization features are a little limited. Not a huge gripe though since this may be a company function more than anything.
Pros
- Easy to use, has a good free tier, innovative, friendly UI and UX, a good product in general, good mobile application.
- Easy setup, they have different templates for different industries which is nice, can quite easily adjust it with the Zoho Creator, customer support is great too.
Cons
- The most hated part of Zoho is its Customer support , it is very pathetic and sometimes it is very glitchy which makes the CRM unusable.
- We've got some problem with the email invitations often sent into the spam folder of our customers... but it's a common problem with other CRM I guess.
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