All PersistIQ Reviews
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Karolis
Verified reviewer
Outsourcing/Offshoring, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed June 2019
PersistIQ Review
Overall, PersistIQ is the best e-mail campaign software and has more functionality and less limitations than its piers (for instance LemList)
PROSThe best thing about this software is how it eases the process of generating and sending cold e-mail campaigns. I and my team mates no longer have to spend 2+ hours a day pasting and customizing e-mail templates, and worry about follow ups
CONSThe main con of this software is ease of generating reports. It is difficult to access more than baseline data (for instance, in order to see each team members daily reply rates, I have to keep my own excel sheet, as it does not show the %, but rather displays it in aggregate absolute numbers.
Reason for choosing PersistIQ
LemList has a very limited functionality in terms of Do not contact lists as well as a hard 500 e-mails per day limit. Persist recommends keeping it to less than 1000 e-mails, but does not enforce it
Abimbola
Verified reviewer
Entertainment, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2018
Perfect for our outbound sales activity.
We use PersistIQ to drive our direct outbound email campaigns ,allowing us acquire more users while maintaining contact with existing ones.
PROSI find PersistIQ easy to use for all of our outbound sales engagement activity.Integrates well with our Salesforce and basically takes care of the tasky part of email marketing campaigns like list compilation, tracking email delivery, scheduling newsletters etc thereby providing everyone in the sales department with more time to just focus on closing deals.
CONSI have sometime experienced a bit of lag with this program,especially when I have tried customizing a previously scheduled email.
BRIANNA
Human Resources, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed August 2018
You're better off with someone else or nothing at all
This provided ZERO ROI for my company. We had more problems than actually using the tool. These people just care about money and expect you to know the tool and don't care to help when you have questions.
PROSThere was nothing postitive about this experience at all. I have nothing good to say about the team or tool.
CONSThere is an extreme lack of communication/help from the Persist team as well. When you chat or email them, you usually get an "away" message or a "be back in 3 hours". In sales, you can't wait that long to get an answer. There needs to be 24/7 help. Speaking to their support team is like pulling teeth. I had to ask the same question 5 times to get an answer.....which still made no sense. On top of the unprofessional and unhelpful customer service, the platform is not user-friendly or as robust as they claim. They sold to us saying that the SFDC integration was seamless, which it wasn't and they didn't even confirm that we had the correct version to do so. Campaigns are such a struggle to use. Our people would schedule campaigns and then it would not send at the time schedule to send. It doesn't consider the weekends, so if you have a 3-day delay from the first stage of the campaign to the second, it will do this over the weekend which negatively effects the times on your campaign. It does have a pause feature on the campaigns, yet it still processes to the next stage over the weekend too so no way I can see so far to stop it.
Jessie
Marketing and Advertising, 1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed July 2022
One of the best email outreach platforms back in the day
PersistIQ enables you to prospect by reaching out via email. The platform enables you to create a step-based system with automatic followups. I loved the ease of use and even though it is a simple platform it also is powerful, enabling manual steps and so forth. Back in the day when I was using it was by far one of the best platforms.
CONSIt would have been nice to have more features to track the success of campaigns in terms of number of meetings yielded.
Thorsten
Motion Pictures and Film, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2018
Really nice outbound mailing tool, that makes it easy and affordable to scale outbound mailing.
quick and easy way for outbound mailing potential customers.
PROSInterface: Modern, straightforward and mostly self-explanatory Price: very good price-performance-ratio Scalable: If you have a ton of contacts, it's very good to run them through the tool
CONSAnalytics: Some basic analytics are implemented, but more would be better Placeholder: So far only static placeholder (like name, title, and others), dynamic placeholders could be a big plus
Jeff
Media Production, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed November 2023
Their $1,750 per month offer is a complete and utter BUST!
They are a company with zero integrity. I hired them to run a cold email marketing campaign in the hopes that they could help secure sales meetings for my video production company. They required a 6 month contract at $1,750 per month. Their contract did have a stipulation that if they couldn't secure any meetings after 3 months you could cancel early without penalty. They sent over 8K emails and the net result was 1 meeting outside my geographic target with a budget of $250 and a 2nd meeting in my area with a guy who just wanted to grab coffee with someone. At the three month point I asked them to cancel. They basically said "a meeting is a meeting" and refused to let me out of the contract. They continued to charge my card. I had to ask 5 times to get access to a manager or supervisor. Finally they relented and let me talk to a manager who denied any refund requests.
PROSI've been a small business owner for 12 years. Hiring PersistIQ was by far and away the worst decision I have ever made.
CONSZero integrity. No accountability for performance of service. Agreement has no conditions for any kind of result or performance.
Vinay
Verified reviewer
Internet, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2017
Easy outbound email software
Super easy to setup with awesome features like team management, out of office detection and domain blacklisting. We use it for marketing and sales and it works perfectly.
CONSCould have more Zapier options to update users etc, but I believe that is on the roadmap for the near future.
Ryan
Marketing and Advertising, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2019
A Great Sales Tool
Persist makes it simple to group a number of contacts into easy to create/send campaigns. This type of function is essential to my role as a BDR.
CONSMy least favorite aspect of persist is the wait times between emails. I often am seeing emails sent late at night that were supposed to send earlier in the day.
Emily
Computer Software, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed February 2019
PersistIQ in small startup
It is nice to be able to add in campaigns, create custom steps, and maintain your marketing cadences.
CONSSometimes the platform is a bit less than intuitive. Also, if you accidentally do something (ex- skip someone in a campaign step) it is difficult to add them back in.
Anonymous
2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
3
Reviewed April 2019
Simple tool for managing email campaigns
PersistIQ is simple and easy to use. The interface is intuitive, and all of the basic functionality is there to enable running efficient email campaigns.
CONSThere's no option to easily import and record the status of previous email campaigns (i.e. import a list and check to see who from that list has previously responded to an email).
Chantel
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed December 2016
Definitely better options for cold-email - Avoid PersistIQ
The beginning of our journey with cold-email through PersistIQ went well. Cold email campaigns are easy to organize and you can add multiple campaigns to the same lead segment (i.e. we had four email drips, 45 day waiting period, followed by four more email drips). The customer service is atrocious. We have had an issue in the queue for two weeks now and our emails haven't been able to send. Support turnaround time says 24 hours, but it is more like two business days. Anytime you have an issue with your email provider, PersistIQ's platform isn't intelligent enough to read the error as temporary and you require customer support to re-setup your account, causing a lapse in days. Absolutely terrible. There are definitely other providers out there with the same solution, if not better. We were required to obtain a new email platform because of the delay in support. Definitely not effective in the long run.
PROSThe ability to customize snippets, lead segments, and lead status. Customized templates. Easy to duplicate the campaigns.
CONSTerrible support. Lack of tutorials for helpful information. Very little DIY approach requiring back-end support.
Chuck
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2019
Sales development done right!
Sell-On.com provides SALES-as-a-Service and as a result, we run a lot of business development campaigns for our customers. PersistIQ has made that scalable and more importantly successful for us and our clients.
PROSEasy to use from prospect loading to message sequencing to analytics! Great value for the cost!
CONSVery little to not like, but I'd appreciated prospect management functionality to be similar both in-campaign and on the prospect list. There are some very nice things you can do to manage prospects in-campaign that you can't do from the prospect management list. But this is NOT a big deal - it's a "nit" nice-to-have.
Jeremy
Management Consulting, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed September 2022
Get a book on Copywriting and do it yourself on a better tool
I wish I never took the initial call from them.
PROSNone. There are better tools out there that provide better value
CONSHere is what happened in my experience with this organization. I was sold on the service that they would take care of all the copywriting and email outreach to schedule appointments. I would need to provide information on the company and the services, and they would take care of everything else. I was told with the package I selected; I would have between 2-3 appointments a week. In three and a half months, I had three total. The response time to making changes to any email campaigns was said to be 2 to 3 weeks. So if a campaign is not working by the time it is figured out, and you will need to figure it out, you won't; you will have lost close to a month. Even with that, if you provide additional information or, in my case, add an offer to the campaign, they will not add it and rehash what they have already written.
Anonymous
1 employee
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed January 2017
Scam Artists
My review: the company is a total scam. I've spoken to CEO and a fair number of the folks within the organization. Personally, I feel CEO is a total scam artist and I don't say this lightly. The software is definitely overpriced. The support really really really sucks and when you speak to the CEO, he pretends to care... and does nothing to help you with your clients/company you are working with.
PROSNone. seriously none.
CONSSupport sucks. CEO is a scam artist.
Chantel
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed November 2016
Weak Support: You pay for what you get
We used PersistIQ as our main platform for cold emailing. We managed many email campaigns through PersistIQ and an extremely large database of leads that we individually sourced (30k). Unfortunately the system kept breaking down on us on a regular basis and forced us to continuously go through PersistIQ’s support which was on West Coast time and was about a 24 hour response time without any immediate support or resolutions.
PROSEasy to use, no training required, very intuitive
CONSSlow support, most changes require support, email was disconnected often--requiring support to reconnect, system lacked intelligence for custom sorting
Ehsan
Verified reviewer
Venture Capital & Private Equity, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2019
Please improve Reporting
Ease of use and the intelligence of the tool.
CONSThe reporting capabilities are not where they need to be yet. Especially, it's a big turn off that the Reporting Card function only shows the last three months and not older.
Lizeth
Information Technology and Services, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Great lead tracking and follow up
It automates and simplifies 70% of my prospecting: I know what conversations can turn into product demos!
PROSIt makes it simple to keep information up to date on leads and follow ups
CONSIt also tracks open emails from my outbox
Akshay
Verified reviewer
Computer Software, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed September 2020
Personalization meets mass emailing
A must-have product if you are a small sales team and looking to scale up outreach without losing personalization.
PROS- Ability to personalize emails in campaigns before sending them out - Analytics on email campaigns - Zapier Integration
CONS- wish it had CRM built-in to be a full sales suite - right now am stuck also paying for CRM - slightly more expensive for features being used
Anonymous
11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed October 2018
Mailing at scale done right!
I would advise this product for everyone that is aiming to mail at scale!
PROSThe templates and version testing make this a very powerful product. The integration in G-mail makes it easy to build upon emails at large volumes.
CONSThe fact that the API of this product is not very open-ended, which is why it does not allow you to integrate and connect your other business tools.
Anonymous
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
outbound emails abound
i use this to send outbound emails to targeted lists of prospects. I specify the template and whoosh, off the emails go. I can get full analytics and integration into my CRM
CONSI wish the pricing was a little more attractive. compared to other outbound email tools, there's not much reason to pay for this vs using a free service.
Anonymous
11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed January 2023
Never ever-ever-ever I will use PersistIQ
Very bad... An honest review would never make it through the moderation queue.
PROSNothing. Avoid this service - otherwise, you will lose your time and money.
CONS3 leads over the 6+months period. One of them was our customer already. The quality of leads is beyond any expectations.
Ezra
Information Technology and Services, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
1
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed October 2023
Very poor results with PersistIQ
Overall experience was terrible. They did not produce results and really didn't seem to care in making it right. They even offered me a percentage off to continue and I wouldn't continue with them if they gave me the service for free since it's just a waste of time. Completely disappointed with them and would recommend staying away and looking elsewhere.
PROSThe setup and account management team were easy to work with and setup the account. The AM was available if I had questions.
CONSI was expecting some good leads through PersistIQ, but did not receive any. We had a contract for 10 leads in 3 months. They brought setup 10 calls with companies that didn't come close to fitting the agreed criteria. I needed established brands and I got calls with individuals looking to start a new company with little to no budget.
Venus
Legal Services, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed June 2019
Easy to Use
Good
PROSI like that I can easily post information and the software converts it to a useable email.
CONSA little hard to navigate at first, but easy once you use it
Reason for choosing PersistIQ
Easily integrates with other marketing data program used
Anonymous
51-200 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
FUNCTIONALITY
1
Reviewed November 2019
Lacking Compared to Competition
It was frustrating overall using Persist. I don't like anything about it.
CONSThe lack of robust Gmail integration is what I like least about Persist.