All Rocketlane Reviews
1-25 of 75 Reviews
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Sreeram
Verified reviewer
Marketing and Advertising, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2024
A Really Well thought out tool
Really good experience overall. Helped eliminate multiple different channels of communication and helped create a single source of truth.
PROSWhen I use Rocketlane, one of the things that strike me is how many of my use cases are always met. When I generally use any project management tool, they would always lack in certain features and it is not easy to build a tool like that as project management in itself is a fairly diverse area with certain checks that some folks would need to do. Rocketlane feels very customisable and one of my favorite parts of the tool is the ease of collaboration. Live chat and thread-like features help you coordinate better. We use it in onboarding and coordinating between multiple teams and also having a client-facing view is extremely tricky but Rocketlane does the job beautifully! I am also a big fan of the ability to integrate with other channels and the ability to be the single source of truth!
CONSThe UX initially was very confusing. It does take some learning curve to reach a flow state in the UX but i think that comes with the complexity of the product.
Sachi
Computer Software, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
A must have product for Team and Client Management
Very good. I needn't track bunch of folders, spreadsheets and Emails to manage my clients. The team internally collaborates well too. One screen, all solutions.
PROSEase to work with different stakeholders, all at one place. Task management and follow ups are transparent.
CONSI do not have any issues with Rocketlane so far. It addresses all my day-to-day requirements pretty well
Reason for choosing Rocketlane
The UI is the best part. I also found out the files section game changing as all our docs are at one place now.
Reasons for switching to Rocketlane
Rocketlane's UI is much more efficient and useful for us
Ankit
Information Technology and Services, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed March 2024
Analytics could be better
Could be more user friendly , Filters can be more clear
PROSIts a unique product solving the pain of customer management and timesheet tracking, allocation etc
CONSIts Analytics is very poor. Very difficult to see a summary or high level overview of team
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed February 2024
Onboarding rocketlane was very easy
Ease of use. I found it was very intuitive to manage projects and tasks. It was by far one of the best project management tools that i have used. It was also very easy to setup. It was also very easy to get in touch with their CSM for any queries on the product. Overall i had a great experience with the setup and is saving me a lot of time in keeping track of the project progress.
CONSMaybe more slicing and dicing around reports and ability to customize them.
Reason for choosing Rocketlane
There was a self service portal view that customers could use and extensive functionalities in Rocketlane.
Tony
E-Learning, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Helped scale my agency past $700k in 6 months
Love it , it’s a gamechanger for my marketing agency.
PROSRobust client project management software that has strong automations and features I could find on Trello on clickup.
CONSUser interface for the client could be smoother.
Reason for choosing Rocketlane
Stronger software for an agency dealing with clients at scale.
Pooja
Human Resources, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Best Application for Project Tracking
Overall experience with team really good, i think less than 1 week we did the implementation. Rocketlane team has also given training to team. Great job [SENSITIVE CONTENT]
PROSThere are various things which i liked in the application - Private space which i can use for actionable within team, same is not visible to client - Use this application to have conversation with client (chat tool too) - Easy to attach documents - Project also have sub task activities (Child -Parent relation) - Overall project status with delay activities - Reminders for the project (next and delayed task) - Play with % of completion with task and subtask and many more
CONSNothing as such but yes, i must say i wanted more charts and reports
Reason for choosing Rocketlane
Rocketlane able to cater our requirement and product is user friendly.
Christopher
Information Technology and Services, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2024
Paperless Experience
Initially, it was very frustrating, but after working with [sensitive content hidden] it has gotten better. There are still a lot of things that we need that its missing but its nice to see new development over time.
PROSThe end-user portal is a favorite. Also, we like the ability to build out the templates and have them track according to different projects.
CONSThe biggest issue in rocketlane that we deal with is that there are too many places to put information and not enough specific places to put trackable timed events. Its hard to know when someone did something easily. Its frustrating when trying to track the ticket.
Reasons for switching to Rocketlane
We like the end user portal the most, but also the automation.
Jeff
Computer Software, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
Great Tool for Client Onboarding
The team has been amazing to work with.
PROSRocketlane has all of the core features you would expect from an implementation provider, and then some. I especially like the Magic Link sign on process, and the ability to add Spaces, where you can collaborate further with users.
CONSWe are looking forward to further customization abilities with the platform.
Reason for choosing Rocketlane
easy end-user experience, and more client implementation features/functionality than others
Syed
Verified reviewer
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2024
Tool to manage project and track all the things happening in a project end to end
Task Management Task scheduling Management Templates
CONSIt's difficult to toggle between 2 different projects, it would have been great if they gave a simple switch option to toggle. The current templates are outdated should have multiple to choose from, whether it's onboarding a client, doing POC, and so on.
Silvia
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Effective tool built by a great team
Fantastic, it is easy to set up, deploy and use.
PROSWe use Rocketlane for client onboarding and it is a great tool to handle it efficiently in a proper project management approach. The team behind Rocketlane is extremely helpful, they go above and beyond anytime I have a question and they are very open to feedback.
CONSThere is nothing I can truly say I dislike - there are little details here and there that could be improved for a perfect UX, but nothing major.
Naman
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2023
Project tracking simplified than never before.
I use Rocketlane for customer onboarding, it helps me and my client have a clear visibility of the blockers and the milestones of the project.
CONSRocketlane does not have a social sign in feature yet and I also feel that the UI can be simplified to have a richer user experience.
Reasons for switching to Rocketlane
Rocketlane offered us a competitive price in comparison to Notion.
Shabnum
Information Technology and Services, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2024
Effective Task tracking
Overall, I feel platform is the best where I can track literally everything.
PROSIt helps me track the time I put on activities and also help me be on toes and work on deadlines. Also I can keep track of tasks that have been assigned to me.
CONSThe platform hangs up frequently and it takes time to put on my activities on the platform.
Matthew
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
SalesVista LOVES Rocketlane!
Amazing and definitely worth the money! Our team’s productivity has skyrocketed with the adoption of the product.
PROSThe drag and drop functionality within the project board helps provide a clean organized visual for task completion.
CONSHard to find a negative, but some of the UI calendar functionality could be improved aesthetically.
Reason for choosing Rocketlane
Better demo and hands on consultative approach…they really listened and catered the product demos to our needs.
Jacqueline
Program Development, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Great Product
I like that it is able to integrate several things i work on in one place and track tasks and time.
CONSi wish i could push tasks out to my calendar easier so i didnt have to keep them in rocketlane and on my calendar.
Vinayak
Information Technology and Services, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Efficient Project Management Made Easy
We can easily track our project status and track the efforts on the specific projects/tasks.
CONSSometimes it is difficult to find the specific task.
Akash
Computer Software, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Excellent Tool for project Management
Its efficiency in tracking the project status and management
CONSEverything is fine. i can't see any features which is least important.
Rishabh
Information Technology and Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed February 2024
Nice Product for Project planning and client Onboarding
I like using rocketlane for my customer onboarding needs
PROSI like the way how rocketlane easily brings to my home the tasks that i need to be on top of, I also like how we can have items separately tagged as private.
CONSThe Projects Overview page could be a bit more crisp
Sajin
Information Technology and Services, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed November 2021
Real-time user friendly tool for tracking and managing activities
Easy to use and visualize as per standards, real-time tracking and updating of data is possible. Friendly notifications and reminders can be enabled and reporting can be done.
CONSCan be made more robust and drag and drop enabled.
DEEPESH
Computer Software, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Best Platfrom for Customer onboarding tracking and project tracking
Had made make life easy for me as a project manager, the repeated task can be automated with guidance and tracking. Also saves huge amount of time.
PROSEase of use, ready-made templates and documents make life easy of project manager, the repeated task can be automated with guidance and tracking.
CONSNone as such, roacketlane team is helping us with each step in case we get stuck somewhere either with a query, issue, or requirement enhancement.
Reason for choosing Rocketlane
It's more suitable and inclined towards Customer onboarding cycle and journey tracking with inclusion of project management tracking. Easy Colleabration of the external customer teams and internal teams is another go-to feature.
Aditya
Verified reviewer
Internet, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
Rocketlane is NO RocketScience
Good, easy to use software.
PROSEasy of use Customer Support Visibility for customers
CONSNothing really. It would be helpful to have a team for adoption of the software in the customers ecosystem.
Tejaswini
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Rocketlane for Onboarding customer
It has been great so far and our customers love it
PROSWe really like how we can track documents, the status of tasks and communication in one place instead of using various tools
CONSEverything is great so far. Sometimes when we have to change timelines for a task it is a little bit time consuming as we have to manually update the times for the subtasks
Reason for choosing Rocketlane
Rocketlane has been very useful to streamline the onboarding process. While we were doing the demo we could envision how we could use it to make our customer onboarding process more easy and detailed
Pushkaraj
Financial Services, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Super Project Manager
It haas been a breezy affair handling projects, tracking tracks and engaging customers to have complete overview on the project with respect to timelines and other tasks aligned.
PROSOne stop solution to have complete overview on the projects aligned and the timelines prescribed. Really crisp and handy to use.
CONSRocketlane is definitely evolving. Nothing that seems missing but lil more automation would really make RL a super tool to use. Just nitpicking ,but timesheets can be more easy to fill in.
Anuj
Information Technology and Services, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2024
Rocketlane a Simple yet powerful Project Management Tool
Very good product and no learning curve.
PROSHow easy it is to onboard into a project
CONSWhile its simple, you cannot track technical phases of a project in much detail, like in other tools
Joana
Information Technology and Services, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Rocketlane is a great tool
Really good experience. It's one of the best tools of its sort that I've ever used. Also, the customer support is really dilligent and helpful
PROSGood UX/UI, easiness in set up project fields and templates
CONSNothing, to be honest. But me and my team would like to see some improvements on the integrations with Jira and Slack
Anonymous
11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2021
An incredibly pleasant experience with customer onboarding with Rocketlane
it has been positive so far
PROSThe process has been seamless and organized after adopting Rocketlane for onboarding our customers.. the visibility at different phases gives us the flexibility to act according to the need of the hour.
CONSNothing in particular so far. Things have been going well.