ShiftCare
About ShiftCare
ShiftCare Pricing
Starting price:
A$9.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for ShiftCare
1 - 5 of 99 Reviews
Pondai
Verified reviewer
Hospital & Health Care, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
- A Comprehensive Solution for Aged Care & NDIS Providers
One of the standout features of ShiftCare is its user-friendly interface. From the very beginning, the software was intuitive to navigate and easy to set up. This is crucial in our industry, where staff members may not have extensive technical backgrounds. The learning curve is minimal, allowing our team to quickly adapt to the platform
CONSIt can be difficult to navigate unless you ask for help
Vendor Response
Hi Pondai, we appreciate the time you took out of your busy day to leave this feedback! Thank you so much! Glad to hear your experience has been overall positive. Happy to be on this journey with you!
Replied October 2023
Christine
Hospital & Health Care, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Best Database for shifts
Very happy, it has everything I was looking for. It is affordable Great staff Helps us to comply with NDIS audit
PROS1. It is very easy to use for both admin (those you create and change shifts) as well as for staff (who uses the app from their phone). 2. It is linked to a GPS, so when workers clock on we can see where they were. This is so useful for auditing. 3. Shiftcare staff are very professional and always ready to help. I like that they are constantly improving the site. It is affordable and price can constantly change according to the number of staff we have We can share notes with other staff members so other healthcare involved can know about it the health condition of our common client
CONS1. Invoicing: I find it hard to use it since it often does not completely match the reality of what we need have to pay (to staff) or charge (to clients). But. it might be just us, the way we are running the payments.
Reason for choosing ShiftCare
It is more specific for our field (NDIS). It allows to write progress notes (crucial) and to upload all the documents.
Reasons for switching to ShiftCare
CommCare was not as sophisticated and easy to use as ShiftCare. Also, we were looking for a system with GPS incorporated.
Vendor Response
Hi Christine, thank you for such a thorough review. It is great to hear of the value you're getting out of the software. I've also forwarded your 'cons' to the team :-)
Replied June 2022
Thi
Individual & Family Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
A Great App
Once set up, it eases - scheduling and invoicing.
CONSNot enough automation, with profile - where plan is half NDIA and half plan manage.Making set up very long process.When open, the calendar is not current week.When adding staff important documents, document can't be open up to view to ease check up & input of expiry date.There are still some errors in scheduling repeat shifts.2 weeks bulk invoice is not good - should be 4 weeks.I thought I will safe alot of time when I use shift care, but it's still require alot of man power due to the lack of automation.
Reason for choosing ShiftCare
Option to rostering and invoicing. Both NDIS and Age Care.
Vendor Response
Hi Thi, thanks for taking the time to leave a review! We're happy to hear that ShiftCare has eased your scheduling and invoicing once set up. Your feedback on automation has been noted. Thank you for choosing ShiftCare, if you have any further feedback, feel free to reach out! We're here to help.
Replied June 2023
Kerri
Individual & Family Services, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
ShiftCare easy to use
I’m happy with the product. It’s easy to use and has all the functions I need to run my business.
PROSShiftCare is very easy to use. It has everything I need to successfully run my business
CONSThere are some applications that I am unsure of and would like more training on the product
Reason for choosing ShiftCare
I needed the scheduling function on shiftcare
Vendor Response
Hi Kerri, Thank you for your positive review, and we're glad to hear you find our software easy to use. We have a Youtube channel that has many tutorials showing how to use our features. If you would like any help please contact our amazing support team, at support@shiftcrae.com. they are always happy to help!
Replied February 2024
Aleesha
Hospital & Health Care, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Best Product for Scheduling of Support Workers
RECOMMEND IT 100%!!! Its the best system Ive used and suits our business perfectly!
PROSThe price made it affordable for us and we are now able to manage compliance easily. Scheduling the team is super easy and has made communicating change of shifts a breeze.
CONSNothing to report on this, myself and the team love it!
Reasons for switching to ShiftCare
Metcare (Umantec) was super expensive, had zero support, and the platform itself was really unreliable and time consuming to use. Would not recommend it to anyone. The people running it do not care about you at all just want your money.
Vendor Response
Hey Aleesha, Thank you for your positive review. We are pleased to hear that our software has helped you to manage compliance easily and our scheduling features have been very useful! If you ever have any issues, don't hesitate to reach out to our amazing customer service team, they are always happy to help!
Replied December 2023
