Working with Showdigs has been like adding another member or two to our leasing team and are thrilled to work with them!

Showdigs offers excellent customer service, a broad spectrum of features that are imperative to our daily leasing operations and has excellent communication with new feature roll outs and asking our opinion on what would make our business run more efficiently

We're looking forward to being able to communicate with prospects on the Showdigs platform,

Great people to work with, but not convinced that their employees understand day-to-day operations of leasing.

On-demand features and user-friendly. Great customer service and quick to pick up the phone.

Lack of customization. Lack of incentive for the showing agents.

I like that it takes some of the workload off the office staff. It was fairly easy to set up and integrate into the daily routine

We really wish the Showdigs software could integrate better with the Appfolio guest card system. Reflect when a prospect has scheduled a tour or seen a unit in the Appfolio side and we wish there was a way to verify all of the prospects have received communication from show digs after submitting interest. Another thing that would be nice is if we could see communication with tenants of an occupied unit

This helps us get more showings done on properties, and allows us to schedule outside of normal business hours and staff availability.

Pretty much set it and forget it unless staff wants to take over showings.

Our setup is kind of mixed use, some properties that staff show, and some through Showdigs. The system is not made to accommodate that, so we had to find some work arounds.

It's been great!

I love that we have the ability to assign certain showings to Showdigs agents. This allows me to have a better work / life balance while not sacrificing any time in getting my clients' properties leased.

I would love for there to be a feature that allows us to require photo ID's. Meeting members of the public at properties can be a risky job. It's important to have this safety feature in place, for those of us who want it. I also would love for the system to be better integrated with my calendar.

Great!

We're really happy with the service all-around. It's so easy to interface with and has given us a lot more freedom and flexibility internally. The support has been unbeatable also.

I wish there was an option to have more windows for occupied properties, and the ability to schedule Codebox OR attended showings at each vacant property.

This has made day to day operations of my property management business flow much smoother. Prospects can see homes quicker which results in reduced vacancy times and the inspections are very thorough. More cost effective than hiring an employee.

Super easy to use. Great customer support.

I wish they had a phone number instead of just an email to direct prospects to.

It's been fantastic. They've really allowed us to increase our flexibility for our leasing agents, increase the availability of our homes for prospective tenants to view, and even let us to come up with ways to provide target showings to approved applicants. Their customer service is top notch - communicative, proactive, and so quick to assist when needed. As great as the software is, it wouldn't be as valuable without their amazing team backing it up.

We love using this software to show our available rentals. The platform itself is fairly intuitive and very easy to use, so setting up a property is a quick process. Our office was able to start using this software without a lot of training time, meaning we could start integrating it immediately into our showing format. We appreciate that we can control the number of total tours for a home, and that we can "take over" any tours to show with our in-house leasing agents, if it works with their schedules. Showdigs is constantly upgrading and adding more features to their platform, so it's becoming more and more useful to our staff.

When you view upcoming tours, you can only sort them by time, not by property, meaning if you have multiple showings at one home during one day, there's no way to view those showings together if they're spread out. When a tour is canceled - for any reason - the contact details for that lead disappear from the tour itself, so if you want to reach out to them directly, you need to navigate to the property page and search for the prospect there. These are relatively minor details, but when you're showing lots of properties at once, they make a difference.

Showdigs has allowed the company to expand rapidly. We are more professional and it provides a better leasing and inspection product for our clients.

This software allows property managers to scale up their business rapidly. All the inquiries for showings are professionally handled. Their team of realtors that show the properties are very professional. We also feel that having a 3rd party do the showings keeps all the showings neutral and helps with fair housing. Having a 3rd party do the inspections has allowed the property managers to concentrate on communicating with their clients and tenants. Having the option to do self showings in areas further away from our office has been an added benefit.

Integration was not difficult. We look forward to more features.

Great!!

Showdigs is terrific, it has greatly improved our efficiencies and the way that we operate day to do.

Customer support team is a little bit difficult to communicate with.

Excellent customer service and partnership. Showdigs has built custom products and features at our request, and they have been crucial in helping us to expand our business. They are true partners for us in our growth.

Showdigs is quick and efficient in scheduling showings. Our first showing was scheduled within an hour of launching the product. We utilize showdigs in several different markets, and it allows us to scale rapidly without needing to hire contractors or full time employees when volume is unknown. Showdigs was very valuable in getting us through the mid-summer push of showings, when our own capacity was constrained.

Reporting at scale needs improvement. Showdigs has built interim processes to help us overcome this, and it would be great to have more robust reporting in the product.