Social Pilot is easy to use and is pretty cheap. It offers great value for work and saves a lot of time for social media managers.

There is no automatic alert if any queue where to fail. This has only happened once in the past 8 months of using Social Pilot but you do need to keep you eye on the posting queue.

The subscription price points are excellent value for money and allow for growth as and when needed.

SocialPilot is easy to use and organized. All the features I need are on the screen and accessible.

It is designed in such a fantastic way that anybody can learn to use it. It is so easy to schedule posts to my various social media platforms ahead of time I just love the efficiency of SocialPilot.

Mainly a problem with Instagram, but manual posting for every post is painful.

The reporting seems a little light and inconsistent. There are no rollup reports.

As a soloprenuer, I love that it's affordable, custom branding, content curation feature, and the customer service has been very responsive and helpful.

Lack of video upload, lack of Instagram analytics, weak suggestions.

The integration between the mobile app and the cloud version is seamless. I like that it shares media relatively easy without much hassle.

I loved the apps connection to Unsplash photos to help with visual posts and I liked that I could schedule posts.

I connect so many account and the value for money is awesome.

Occasionally bulk scheduling fails, and there isn't a notification or queue alert to let you know something failed.

It is very easy to use u just put in your information for all your various social site when u wanna access them just click on social pilot it tells you everything from messages.

I love how easy SocialPilot is to use, and it’s such good value for money.

I think it's a great option for community managers. I have been great trying this tool.

My overall experience with SocialPilot has been wonderful. It has made making posts on my social media accounts easier for me.

I usually line up and schedule my content to my social feeds for when I know that I will either be stuck in a meeting or for the hours in which I know I will be asleep.

What I like most about this software is the ability to manage social media, schedule posts and analyze results on a single platform.

I love that everything is clear and effective. I have barely had blunders and those were because of missteps on our end.

The ease of use and a robust customer support is what makes SocialPilot a hidden gem.

Problem with posting videos on Facebook. There is no one year report for the account.

I left Hootsuite and purchased the SocialPilot annual membership and so far I am very happy with the software.

The software is very easy to navigate. I like that everything has a helpful video/tip on how to use it.

I highly recommend you to sign up for it. Is worth what you pay for it.

Sometimes bulk uploads can be very frustrating. Apart from that, I haven't run into any other problems.

It is easy to integrate. Nice to program the posts.

I liked the ease of use of SocialPilot. The ability to post an article or share a Facebook post directly from the site was a plus.

What has impressed me most was having such great tools, at an affordable price, and then having a live demo when I signed up for my trial. All this and support too.

Easy and intuitive to use, does almost everything except Instagram.

If you're just looking to organize and schedule your social media posts, this was a pretty good option (though not free like some other options).

My overall experience with SocialPilot was good. I would use the product in the future.

It has been an amazing resource for acquiring and organizing our leads and the calendar and note taking ability is unmatched.

The most hated part of Zoho is its Customer support , it is very pathetic and sometimes it is very glitchy which makes the CRM unusable.

Easy to use, has a good free tier, innovative, friendly UI and UX, a good product in general, good mobile application.

Easy setup, they have different templates for different industries which is nice, can quite easily adjust it with the Zoho Creator, customer support is great too.

This is such an amazing application and customer support on this product is amazing.

I LOVE THAT WE CAN ACCESS FROM ANYWHERE. WOULD LOVE TO INCORPORATED FOR THE FULL STAFF BUT IS BEING USED FOR CERTAIN STAFF ONLY.

The best is contacts and accounts flexibility. Also seamless integration with Zoho Finance suite, which is very good.

Great product for the price. Easy of use and being compatible with other CRM programs, makes it a winner for our company.

My overall experience has been one filled with struggle and frustration.

I really loved the software and recommended it to many of my customers and they are happy with it for months now.

We've got some problem with the email invitations often sent into the spam folder of our customers... but it's a common problem with other CRM I guess.

It is useful for business purpose as it helps maintaining connection with clients and helps to build great customer relations.

I have used other platforms, however there is something very user friendly about this solution, the customer support team and extremley helpful and on hand to answer any enquiries they are patient.

The integration is really awesome, also tracking the invoices and payment really impressive, just I'm not totally satisfied with​ the interface.

Reporting part is also good as compared to other clients, apart from this it analytics capabilities are also awesome.

You get different answers from different customer representatives and the lack of an account manager is painful. App store is full of apps that barely work or aren't maintained.

The reporting system of this software is the best thing I like most about this software. The format of reporting is the best thing.

Best CRM available in the market, Very easy to setup and use. My clients love using the CRM and very user friendly software tool.

Overall, we are happy with Zoho. They are good people, provide great support, and you can't beat the value for money equation.

It’s great to have such an amazing chat support. Overall I’m loving this database and all of its functions.

I love the free account and so does my team. It’s easy to use (once setup) and customer service has always been great.

This is a very easy to use CRM that helps stay on top of all my contacts. Amazing features for a free crm.

This is absolutely great CRM for a medium and big companies. One of the best clients cards, easy integrations and great solution for sales and marketing.

This is a good software to use for the beginners, support is awesome and compared to other alternatives in the market this is pocket friendly as well.

India customer service that can be hard to understand, the use of CRM platform can be confusing and disjointed.

Misleading information during the trial phase. Always upselling their useless apps through Zoho one.

Highly recommended and nice product for startups especially, who are looking for budget friendly and reliable product.

Great features, great integrations, nice price. Good instructions, and even a full course on Linkedin Learning.

The UI is so confusing that I had trouble discovering the features that I needed.

Sometimes, i can even login to the platform and keep showing an error for the Captcha. Other than that, the email template that are provided is difficult to edit and not many option to customized it.

I primarily use it for business e-mails and internal communication. I love how clean and organized it keeps all of my e-mails, and I love the tabs and how customizable my inbox is.

Reminders are extremely helpful in followups. Campaign analytics are really awesome and gives the best analytics to identify the top leads.

The RingCentral integration is especially great with company wide caller ID that syncs with all Modules and the integration between the Zoho ecosystem is just great.

The calendar is pretty good, it has a very good and constant feedback, graphs and charts are really useful.

We are happy overall with the Zoho experience. It is perfect for us to collect sales data and to see graphically where we are for the year.

It is super user friendly and customizable to fit your needs. It allows you to really connect with your customers - with ease.

US Dollar

SocialPilot is a cloud-based social media marketing and analytics solution for businesses of all sizes. It offers calendar management, branding, scheduling, client management and reporting functionalities within a suite. Android and iOS apps available.


SocialPilot integrates with social media channels such as Facebook, Twitter, LinkedIn, Google+, Instagram and Pinterest. The software features bulk scheduling, which allows users to create and schedule posts across different social media accounts from a single portal.


SocialPilot also offers a calendar feature, which allows users to track social media posts on a daily, weekly and monthly basis. Users can apply filters to the calendar and view posts by accounts and groups. The calendar interface allows users to drag and drop posts to reschedule them.


Users can also track metrics for the performance of social media campaigns for each website, such as content engagement, audience growth, demographics, influencers and competitors.



LongDescription

Engagement Tracking

Influencer Tracking

Multi-Account Management

Multi-Campaign

Calendar Management

Automated Publishing

Social Performance Management

ROI Tracking

Content Management

Lead Management

Performance Metrics

Channel Management

Social Media Integration

Automated Scheduling

Conversion Tracking

Customizable Branding

Reporting/Analytics

Post Scheduling

Campaign Management

@mentions

For Small Businesses

Social Media Monitoring

Campaign Planning

Task Management

Website Analytics

Digital Asset Management

Brand Guidelines

Professional: $35 /month
Studio: $75/month
Agency: $150/month

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

SocialPilot

Live Online

Documentation

Zoho CRM is a cloud-based business management platform that caters to businesses of all sizes. It offers sales and marketing automation tools with helpdesk, analytics and customer support functions.


Zoho CRM helps users respond to customers across channels in real-time. Zia, Zoho CRM's AI-powered sales assistant, can predict an appropriate time to contact customers. It scans emails for urgency and can display relevant statistics or documents when performing searches. Users can integrate with G Suite, WordPress, MailChimp, Evernote, Unbounce and other third-party systems. Zoho CRM's software development kits provide tools to build custom functions to add to the CRM.


Zoho CRM is available on monthly or annual subscriptions and support is extended via phone, email, documentation and other online measures.



Commenting/Notes

Third-Party Integration

Real-Time Analytics

A/B Testing

Rewards Management

Content Delivery

Cataloging/Categorization

Sales Analytics

Customer Surveys

Forecasting

Multi-Channel Marketing

Business Card/Badge Scanning

Surveys & Feedback

User Management

Social Marketing

Meeting Management

Internal Chat Integration

Text Analysis

Product Catalog

Mobile Alerts

Lead Capture

Performance Management

Email Alerts

Customizable Reports

Document Storage

Proposal Generation

Access Controls/Permissions

Activity Tracking

Data Synchronization

Customer Segmentation

Progress Tracking

Drip Campaigns

Customer Service Analytics

Sales Pipeline Management

Referral Tracking

Contract/License Management

Task Scheduling

Marketing Calendar

Calendar/Reminder System

Relationship Tracking

Transaction History

Incentive Management

Project Management

Lead Distribution

Pipeline Management

Communication Management

Customer Accounts

Customer Database

Team Assignments

Goal Management

Call Management

Customizable Fields

Collaboration Tools

Automated Routing

Activity Management

Churn Management

Content Library

Sales Trend Analysis

eCommerce Management

Client Tracking

Template Management

Scheduling

Data Import/Export

Campaign Segmentation

Email Tracking

Customer Support

Graphical Data Presentation

Buyer Management

Lead Generation

Email Templates

Customer Activity Tracking

Email Distribution

Contact Management

Customer Experience Management

Help Desk Management

Sales Approval

XML/RSS

Opportunity Management

Configurable Workflow

Multi-Currency

Email Marketing

Statistical Analysis

Mobile Access

Sales Reports

Dashboard Creation

Sales Activity Management

Multi-Channel Data Collection

Free Edition  (CRM for entrepreneurs) - Forever free upto 3 Users.

Standard Edition (Sales tracking for Small Businesses) - $14/user/month (billed annually).

Professional Edition (Complete CRM for any SME) - $23/user/month (billed annually).

Enterprise Edition (CRM for multi-level organizations) - $40/user/month (billed annually).

Ultimate Edition (CRM for large-scale organizations) - $52/user/month (billed annually).

SocialPilot vs Zoho CRM

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